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The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
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I had to go through my credit card company to get a response. No return information was given with the order. Certainly not a way to do business.
I don't want to do this now stop right now 50 characters is ridiculous now stop
Very disappointed with purchase. Long delivery wait, poor quality material, very thin material and sized very small. I ordered the blue dress for Easter and now I won't have a dress! I will be returning both dresses.
I'm not impressed. Dress is not what was expected.
Trying to get information to return the one dress. Two emails & still not sure how to proceed.
I love their selection of dresses and the dresses came pretty quickly. Easy to order and the dresses fit wonderfully.
Prefect loved it! Will order more of
Your beautiful fashions
Thank you
Found a dress by color search and was in sale. Can't wait to get it and try it on. Perfect for granddaughters wedding.
The ordering process is easy and the item arrived on time. However, if the descriptions were more complete or accurate I would have known that the pants I ordered fabric was sheer and I would not have ordered the item.
Very satisfied, quick service. Got what I hoped for.
The sizing are not correct. I ordered 2 dress both Large size. The one is too big and the one is small.
Very nicely made dress. Your size chart runs a bit small so the size I originally ordered was just a bit too small. The reorder process was easy and the representative I worked with quick to respond and friendly.
The ordering part was easy. Now, if it gets delivered before Easter I will be extremely happy:-)
The products are low quality but their team is very responsive and nice.
Ordering was easy and dress came in as it was supposed to and looked great!
Answer: They are mostly a mix of cheaper fabric's.even when it says cotton on the ad it's mostly polyester.
Answer: There is no customer phone support. Only an Email Adress.
Answer: Yes the stuff is from China, poorly made and way too big. Company says it's in California but returns go to the east coast. Hassle to deal with their return policy. Poor business practices.

