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The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
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I will be hesitant to order more since there is such a discrepancy on how they fit.
Ok. Didn't care for material. Thought they were going to be a light sweatshirt material. I was going by picture. Should have read the material description.
Delivery took a bit longer than stated but the products were worth the wait!
Easy ordering process and quick delivery of the product.
The pants I received are not leggings, they are loose fitting!
Had a lot of beautiful clothes to choose from, and also a great deal of sizes
Sizes are not consistent and too much trouble to return.
Slow to receive. Did not fit. Size way ro small. Hard to return for a refund. Will not pay postage for return. Will never order from them again.
They were back ordered but not informing me of that. After a month I reached out and they told me. Then a week later the were able to fill the order.
It was good but it should be better when you sent a mail when we can expect delivery.
The pants arrived. It took a while as the product is from China. But the pants look nothing like the photo and were ill fitting. Won't purchase again.
Good but hard to see designs on phone. I"M altering it to fit.
The material was different then I thought, but 2 of the 3 dress I got worked great! Sizes were right in. Great experience overall!
Received wrong product for the Floral Print with pockets casual pants. Ones received were beige background with branches and leaves. I really would like the ones pictured in your email.
Thought they were sweats material, they are like permanent press sheet material. Bit I can see they won't wash well. Returning them
The delivery date kept getting pushed out, maybe a courier problem.
Answer: They are mostly a mix of cheaper fabric's.even when it says cotton on the ad it's mostly polyester.
Answer: There is no customer phone support. Only an Email Adress.
Answer: Yes the stuff is from China, poorly made and way too big. Company says it's in California but returns go to the east coast. Hassle to deal with their return policy. Poor business practices.

