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The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
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Easy peasy. Received order on time. Dresses looks good but 1 of them is too long and loose for height and size.
Very desapointed for the policy of return, the quality of the clothes are nice but I'll never ordre clothes from the merchant. They should give me a credit for me return package
All good. The only think that takes time to arrive
Love them all! I am starting to walk & go to the YMCA to work out& these outfits are a great look & I can't wait to get started!
Lots of designs I liked. Tried for the first time. Will be returning one dress. How the return experience is will determine whether I keep ordering.
When the order is on line and acknowledged promptly, it is always appreciated.
Had to return with tracking info.and then provide proof. Not as easy as returning to Amazon. It took a long time to receive order since it came from China
The two items are lovely but are way too big for me. How do I exchange them?
Love the tops I received but shipping is a bit slow
Completely satisfied from the moment I placed my order to receiving the merchandise. Highly recommend!
Not very good. I thought they would be soft summer weight cotton, they are not. Just not as nice as i thought they would be
I was very disappointed in the clothing.
I usually wear an XL but with past experience ordered larger size and still fit snugly or not at all.
Would love to return. Several items but fear you have a convoluted return policy.
Will not be ordering from this website ever again.
The items appeared so cute, however the sizes were not consistent to what they should have been and now I have to return them at my expense.
I need to return them and exchange for other size Your sizes are not true to standard sizing. Its near impossible to reach the return app.
I carefully checked the size chart before ordering but the clothes did not fit. I returned them.
I ordered over $200 worth of clothing and had to return half of it due to sizing. They recieved my rerurns but I have not seen my refund as of yet and it has been 15 days. Their policy stated refunds in 5 to 15 days after they get the returns. Its a pain to return items. I do not reccomended these people to anyone!
I'm happy with everything but some of the items run to the smaller side of the sizes.
Answer: They are mostly a mix of cheaper fabric's.even when it says cotton on the ad it's mostly polyester.
Answer: There is no customer phone support. Only an Email Adress.
Answer: Yes the stuff is from China, poorly made and way too big. Company says it's in California but returns go to the east coast. Hassle to deal with their return policy. Poor business practices.

