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The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
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Sweatshirts It was beautiful and a great quality I have ordered again but have not received a response on my second order
Was not happy with way my t fit... it shows on the pitcher its loose... but not the case
No problems at all with my ordering experience. It was delivered as described.
Lovely things! I might have to order a few more. I've lost enough weight that my old clothes don't fit, a perfect reason to buy a few more!
Thought it had a lining. Which would have hidden some issue I have. Still soft and cozy
I was a little worried as I ordered this from an ad on Facebook and I have gotten ripped off before. I did check this website out before I ordered though. As it turns out everything went fine. It took a little bit longer than I thought for me to receive my package but it really was pretty quick and when I got it it fit and looked great (just as expected) so I didn't have to think about returns or anything, just put it on and wore it. Thank you.
Very happy granddaughter. She lives in Florida and was here for a visit. She picked it out
It fits perfect. I like the style. It will go with more than one of my outfits.
Totally Disappointed, the color was nearly maroon. So Disappointed...
I ordered 3Xand they were too small. Sizing is incorrrect! I always take a 3X.
These shirts run small!
Products were advertised as sweatshirts, but were just cotton pullovers.
My only problem was deciding which of the sweatshirts to get now.
It took a couple of weeks to get to me and I was worried about it. But they did arrive and I am please with the 3 shirts I ordered.
It would be nice to have color options of the products. Otherwise the site was easy to use
Sizing is all wrong and color in sweater is not like pic!
Ordering went smoothly and clothing items arrived neatly folded and in perfect condition.
What I received was not sweatshirt material. Very disappointing. I will not order again!
Answer: They are mostly a mix of cheaper fabric's.even when it says cotton on the ad it's mostly polyester.
Answer: There is no customer phone support. Only an Email Adress.
Answer: Yes the stuff is from China, poorly made and way too big. Company says it's in California but returns go to the east coast. Hassle to deal with their return policy. Poor business practices.

