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The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
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Sweater and fabric are good. Do not care for the very dull colors of pink and gray. Photos made it look like they were vibrant pinks and grays but they are not that at all. Looks awful on me.
It took quite a while to get my order. Both tops were the same size but one fit and the other one was way too small.
Nope, nope, nope, nope, nope, nope, nope, nope, nope, nope, nope
I don't like how long it takes to receive my order, I wish you had petite sizes the tops were too long.
Simple process to order. Receipt and quality of item remains to be seen. Received my jacket and I love it!
I was disappointed that the sizes are not equal to those I've bought from other sites and/or local stores. All of the sizes I ordered I purposefully ordered larger than I normally wear and since receiving these tops I have tried them all on and all of them are tight. I will not be able to wear these until I lose at least 20 lbs. So to be honest... very disappointed.
If there was a size chart I missed it. More detail would be good.
Was llierly about ordering because of negative responce others gave, i was happy with purchase sizes run large i thought.
The sweatshirt does not look anything like the picture and the material is not sweatshirt material.
The shirts are not what I consider a sweatshirt. But they are a long sleeve shirt. I was most happy with the giraffe shirt!
The sweatshirt I received does not do the photo any justice. It is made up of much cheaper materials and doesn't hang well on your body.
Took long time to receive item! Shipping could of been sooner.
It took a long time to receive and I think the quality is cheap
Good. A bit larger than expected.
Will layer under.
What I received is nothing like the picture. Color is the same but thats about it. Very disappointing.
I thought I was getting sweatshirts but this is far from the truth. Very disappointing
Easy online shopping. Didn't take long to receive my order
Answer: They are mostly a mix of cheaper fabric's.even when it says cotton on the ad it's mostly polyester.
Answer: There is no customer phone support. Only an Email Adress.
Answer: Yes the stuff is from China, poorly made and way too big. Company says it's in California but returns go to the east coast. Hassle to deal with their return policy. Poor business practices.

