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The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
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The article was shown as a sweatshirt. I made the assumption it would be the quality and weight material of all sweatshirts.
Received shirt and it's very lightweight nylon polyester.
Shopping experience was simple and user friendly. But the size chart was confusing. The dress that I order was to big.
Shopping experience was simple and user friendly.
Even though these tops are adorable they are not true to size. They are too small
My item arrived quickly and as described. Fits true to size. Very pleased with the transaction.
It was quick and easy. The shirts must run small because the large was to small
None of these fit and I actually ordered a size up. These are not plus size sweatshirts as stated. 3X is a 24-26 size. Was very dissatisfied.
When I receive the products, I will know best.
Shopping was super easy.
Your size chart wasnt true to size... I should of gone a size bigger
The ordering process was fast and efficient. Delivery was rapid and the fit of the shorts / tops is spot on.
Need to return and get my money back, cloths not as expected! Ordered a 3x, like my cloths large, these did not fit, to small. I always get XL!
I have mixed feelings about the two items I purchased. I love the colorful cardigan I feel I can wear it with loads of outfits and it will last. The grey jacket is cheaply made and looks bad on. It may not last through the first cleaning. I'm very disappointed with it.
Absolutely gorgeous crew shirt. And delivery was above and beyond expected. Thank you. I'm a buyer for life.
Very easy to place order. Very dissatisfied with the quality! Looks and feels cheap!
Disappointment and enchantment mixed with I will definitely shop here again. I felt like the shape of the fuzzy sweater was a total flop (literally and figuratively). I will only wear it around the house - very frumpy,. However also incredibly soft. The dandelion/dragonfly shirt on the other hand was nicer quality than I expected, and the design is absolutely enchanting. My children love when I wear this shirt.
Wonderful experience! The sweater is beautiful and it arrived so fast! I'm very happy!
They are all beautiful but was so disappointed in the fabric. I thought they were cotton. These very pretty tops are not breathable, so I won't wear them much.
It was nice and easy. Not hard to use the website...
Answer: They are mostly a mix of cheaper fabric's.even when it says cotton on the ad it's mostly polyester.
Answer: There is no customer phone support. Only an Email Adress.
Answer: Yes the stuff is from China, poorly made and way too big. Company says it's in California but returns go to the east coast. Hassle to deal with their return policy. Poor business practices.

