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The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
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Pictures did not look like product I received. So cheap. Never order it again
So soft and comfy. The website was easy to navigate.
Site is fairly easy to navigate…. Large number of womenswear tops to select
Took over a month to receive it, but I do.love the sweatshirt it is soft and very lightweight and fit well to size
The clothes are great material and my order was delivered in a timely manner. Thank you
Quick, simple, and a great selection of clothing. Will shop again..
Very disappointed in this product. Never order from this site again.
The shirt I bought was nothing like it was described! It took forever to get here, too!
Items looked pretty much the same as the ads. Sizing is accurate.
The 3 shirts I purchased are too small and I got the 3X size. I can wear a 2X but prefer room of a 3X. The sweaters are NOT sweaters. I for one will no longer buy from this company.
I knew right away I loved this shirt! My daughter felt the same way, so I immediately ordered one for her. The wait was a little long but worth the wait.
Your shipping labels could use alittle help. Could not track my shipment. Was very glad to find it in my mailbox!
Not what I ordered. I want a refund. I have sent several emails and have had no response.
This is so soft and fits true to size! Love it! Will definitely order again in the future!
Love the look of the shirt. I do not like the description as a "sweatshirt" when it is actually a light top. The delivery was great. Had the item within 1 week of ordering. I will be keeping the top as a gift, however will not be ordering any "sweatshirts" in the future.
Answer: They are mostly a mix of cheaper fabric's.even when it says cotton on the ad it's mostly polyester.
Answer: There is no customer phone support. Only an Email Adress.
Answer: Yes the stuff is from China, poorly made and way too big. Company says it's in California but returns go to the east coast. Hassle to deal with their return policy. Poor business practices.

