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The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
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Won't purchase again.very disappointed. Purchasing was very easy.
The sweater looks nothing like the picture. The colors are different the stripes are different. I waited so long for this sweater I decided to keep what I got because I did not want to wait to return and then get another one.
Not a good fabric the style is not the same as shown on the picture, is not that stylish doesn't meet my expectation
Awesome easy and nice style product
Didn't care for it looks nicer online. Too small. I always take this size with no problems but not this time. And very this material.
Great love the outfits great fast delivery just what I was looking for
Website was easy to use. Shipping experience OK - did arrive within the 15 business days. I received an email indicating item was shipped on November 13, but the tracking number kept indicating the item was not in they system. I wasn't sure what was going on - thought I would receive the item earlier. I believe I received it around November 28.
I really like your clothing but would not buy another piece of clothing for fear of it not fitting.
Easy to browse shop, I found what I liked and made the order.
Easy to browse & place order,
Can't wait to receive my order!
Took a while to get the item. Ordered item, had to send a text as well. Items shouldn't take 2 months to receive.
I am going to wash the 2 items and see how I can use them.
Sub quality clothing. Wrong sizes were shipped, but labeled as what was ordered
Answer: They are mostly a mix of cheaper fabric's.even when it says cotton on the ad it's mostly polyester.
Answer: There is no customer phone support. Only an Email Adress.
Answer: Yes the stuff is from China, poorly made and way too big. Company says it's in California but returns go to the east coast. Hassle to deal with their return policy. Poor business practices.

