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Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
Business Highlights
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CurveDream Reviews Summary
The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
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Paid for expedited shipping. NEVER received item but charged my card. Tried to push the issue to me to resolve with the shipper. UNACCEPTABLE! So far refusing to refund me. Still battling them
XL in the US has a roomier bust. The two dresses I bought are too tight around the chest. One is so tight I can't wear it and would like to return it.
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
The dress arrived, but it was too small. So I emailed you to refund me and i wanted to return it and you said to keep the dress and you can only give me a coupon for my next order and could not refund my money. I wanted my money refunded. The dress is useless to me Because it is too small.
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
Dress is too small even though the size chart said xl would fit… too small in my chest
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
I did not receive all my order and when I contacted CurveDream I did not get a response. Not good customer service.
"Dear valued customer,
Sorry for any inconvenience caused. Your feedback is very important to us. We'll forward your sincere feedback to the relevant departments.
We apologize for any difficulty you experienced in reaching our customer service department. As there are many e-mails to handle, we may not reply in time. When our customer service sees your e-mail, they will reply and assist you. Sorry if caused any inconvenience.
We appreciate your interest in our products and hope to have the opportunity to provide you with a better shopping experience in the future.
If you have any questions, please contact us by email at [email protected]. We put customer experience first and will continue to make improvements.
Team CurveDream"
Easy and looks like good products.
Looking forward to getting them.
Clothes were OK. I wear a 2X, so not a small woman. All the tops were too tight. Both pairs off capris the same. Getting ready to return them, hope the promise of easy returns and credit back the sum to my card works well. Sincerely, Carol Serman
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
I placed my order on June 15. It is now July 10 I still not have received my order. I still can't track it. Nobody knows where it is and I've been very patiently waiting for it and my patience is running out.
"Dear Customer,
Thank you for sharing your feedback with us. We are truly sorry to hear about the negative experience you had with your order.
Our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at [email protected]. We’ll try our best to improve your shopping experience.
Team CurveDream"
Love them! They wear so good. I love the colors. Everything came on time
By mistake, I placed two separate orders for the three items I wanted. One item came as promised. The second package still had not arrived after 2-3 weeks from when I placed the order. After trying to track the status of my order I learned that the link provided was not functional, so I reached out via email directly to the company represenative. The response was very quick and helpful. They explained that the tarriff situation was creating some delays and bottleecks and asked me to please try to be patient. In fact, my items arrived just a few days later. All items were lovely! Overall the experience was quite pleasant and the items were lovely!
I found the Website difficult to navigate. Even worse, the item I wanted was apparently no longer available:-(
I ordered an item in error. I requested a cancellation and refund and they took care of it quickly. A pleasant surprise.
The package came today, almost a month after I placed the order. I am returning all four items since none fit comfortably in either size large or extra large. Another problem is that all must be hand washed and line dried - something I didn't realize before purchasing. I think this fact should be highlighted in the product details section online.
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
Ok but deliver process was long. Very pretty colors. Now if I could just receive the earrings I purchased to go with the top.
Did not get what I ordered. Not happy at all. Very disappointed.
"Dear Customer,
Thank you for sharing your feedback with us. We are truly sorry to hear about the negative experience you had with your order.
Our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at [email protected]. We’ll try our best to improve your shopping experience.
Team CurveDream"
Everything was fine, but unfortunately will need to return dresses as they don't fit well. I was surprised that the package was in Stockton near me and then went to out to other locations.
This was a very favorable experience.
I was thrilled with the quality of the item I highly recommend this.
I found what I was looking at right away and I liked the addition of the size chart.
It took too long and answers to my waiting were very vague. I would try and order again but not before a big event.
"Dear Customer,
Thank you for sharing your feedback with us. We are truly sorry to hear about the negative experience you had with your order.
Our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at [email protected]. We’ll try our best to improve your shopping experience.
Team CurveDream"
The garments look beautiful on the website but the 2 tops I bought were not as lovely and the sizing runs very small. The customer service was ok but I do not recommend the store unless you are a petite woman.
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
It is very difficult to return an item that does not fit. I managed and I sent the tracking number. However I have not received a refund.
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
I thought I would have free shipping
I like some of the items I ordered, but I am disappointed with the site and how difficult it is to return items that did not fit properly. I have been trying to return 3 items that did not fit properly for the last 2 days and it took me to another site and I feel I am in a loop I cannot get out of it! Not friendly user site and definitely they make it very hard to return stuff. Not ordering from you in the future because of what I have stated above. Very disappointed. :(
"Dear customer,
We apologize for any negative experience you may have had with our return process.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at [email protected]. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream"
Dress is poor quality and print would be nicer if more vibrant color.
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~Please don't hesitate to contact us at [email protected]. Have a great day!"
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
"Dear Customer,
Thank you for sharing your feedback with us. We are truly sorry to hear about the negative experience you had with your order.
Our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at [email protected]. We’ll try our best to improve your shopping experience.
Team CurveDream"