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The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
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Реклама впечатлила, но действительность огорчила, в основном, несоответствием того, что хотела и того, что оказалось на самом деле.
Так что продолжу ходить по магазинам, гле можно пощупать и примерить
NOT what the picture is. Baggy, cheap material, detail only on one pant leg. Not worth the time or money.
Product is very different than picture. I thought it was a sweater knit with jewels. It is a very thin polyester knit with pressed imprints.
Keine Sendung erhalten. Sehr unerfreulixh.!
Still waiting to receive my order. Please ship my order.
Waited for over a week to hear back from you about a return…you responded back asking if I would like a partial refund….still waiting for your reply
It was easy to order. I am hoping for easy returns and exchanges of item as well.
Not happy with order, sizes stated are incorrect, i order a size bigger than normally wear and they are way to small
Endless waiting and vague assurance that makes no sense. May I please actually receive my order?!
Won't buy again as I had an order for close to 200.00. None of it worked out. Still waiting for a response to my 3 emails asking if they received my return.
Frustrated
Never buy from this company. Poor quality material and they do not want returns much less a refund.
I haven't received my order from March 16,2023. They said delivery would be 5 to 7 business days. Still waiting.
The dress I ordered arrived within a couple of weeks but I was disappointed in the quality of the dress--the material is too flimsy which detracts from it as a dress you could wear out to dinner, say, or for more than a very casual outing.
Just as described! Fits my curves! Wish you had
Petites!
Answer: They are mostly a mix of cheaper fabric's.even when it says cotton on the ad it's mostly polyester.
Answer: There is no customer phone support. Only an Email Adress.
Answer: Yes the stuff is from China, poorly made and way too big. Company says it's in California but returns go to the east coast. Hassle to deal with their return policy. Poor business practices.

