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The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
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Wrote to company to ask for return address so I could return item... have yet to hear from them. Sent it back via return address on package.
The pants I ordered were too small. If I want to return them, the seller requires that I pay for shipping back, plus they will deduct their original shipping cost from my refund.
Glad you accept PayPal.Its very pretty, but, just too bog for me.
The ordering was easy. And shipping time was reasonable
Love the product, but shipping time was long
Was a bit larger than expected
I read a code at the beginning of the ad, and I forgot it when I ordered. If I qualify for a discount, why don't you just give it to me? It would really make this 'mature ' woman happy ‼
I read a code at the beginning of the ad, and I forget it when I order. If I qualify for a discount, why don't you just give it to me? It would really make this 'mature ' woman happy ‼
Came in good timing. Good quality material.for most part true to size.
Was very pleased with the the delivery service and the quality of the products!
So disappointed the leggings are too big and the top is too little. How do I return items?
Was ask to get permission to return and did so with no avail twice. No address was given to return item to. They keep postponing hoping my 30 day return issue will expire.
Nice selection of items. Had not seen styles and designs before. Bought them because they add a different flavor with design and colors to my wardrobe. Delivery was a little slow; but OK. Easy to use web site
Easy to navigate. Lots of choices. Final opinion will be voiced when items received.
REVISED: I can't review what I never recieved. None of my emails have been answered. But they have my money.
I like that there so much information available along with reviews. Hopefully the sizing will be right. If so, I've found a new favorite site!
Quality products! I was prepared for a low quality, cheap product but was pleasantly surprised!
Answer: They are mostly a mix of cheaper fabric's.even when it says cotton on the ad it's mostly polyester.
Answer: There is no customer phone support. Only an Email Adress.
Answer: Yes the stuff is from China, poorly made and way too big. Company says it's in California but returns go to the east coast. Hassle to deal with their return policy. Poor business practices.

