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The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
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Will definitely use again
Nice quality good price!
I ordered three items and two came. No one helped me
Clothes paper thing and not true to size. Tried to return without response
The first item I ordered was never received. Second item I ordered does not meet my expectations.
Retour impossible
Mieux vaut choisir un autre site
Easy shopping on your website & easy to order from your website
The shipping was very slow. I'm presently trying to do a return and that is going extremely slow.
Need to return. Shipping took too long. Very disappointed in this dress/es. Will definitely be returning.
Came in 25 days. Made in China. Runs small. Ordered Large. I'm 138 lb. 5'6, tight across shoulders & bust.
Ugly seam down front...
Very disappointed that things didn't fit or live up to expectations
Also have not heard back after making numerous requests for return confirmation and address
Very positive so far. It has been chilly here so have no worn them yet.
They stopped responding They stole $208 from me they wouldn't give me the address to return the merchandise. I contacted them asap they are a scam company buyer beware
Easy to order. Arrived quickly. Was kept aware of shipping status. Jeans as appeared in photos. Fit great! Will keep watching for new items since I can trust they will actually be as advertised
It seems that I will not receive any refund. I am so disappointed.
Love my new shorts and great Business to deal with!
I ordered based on size guide. It runs small, I should have ordered larger size. Nicely made and I love the fabric but it doesn't fit
I was very disappointed in this product. It was not true to size.
Items run small took 3 weeks to get them now I have to find something for the event I will be going to
Answer: They are mostly a mix of cheaper fabric's.even when it says cotton on the ad it's mostly polyester.
Answer: There is no customer phone support. Only an Email Adress.
Answer: Yes the stuff is from China, poorly made and way too big. Company says it's in California but returns go to the east coast. Hassle to deal with their return policy. Poor business practices.

