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The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
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It seemed to take a while to get the pants (a few weeks), but the delivery time was reasonable, especially if they came from overseas.
Long time for delivery and 2 pièces too small
I can imagine how long it will be to change them
I did not receive the dress I purchased...
Where is it?
If you are not going to send it then please reimburse me.
Passt total super. Sehr gute Qualität und Passform. Kann ich nur weiter empfehlen, trage Größe M.
Returned them and am still waiting for the refund; hopefully soon.
Sizes are smaller and price is high for the quality...
Delivery took awhile.
Die Shirts sind super dünn vom Stoff her, die Größen stimmen nicht, der Service ist schlecht weil auf die Mails nicht reagiert wird. Ich möchte die Sachen zurückschicken aber bekomme keine Adresse zugeschickt.
The order came quickly and was pleasantly surprised when it was received.
Great! Order came quickly and product was well made!
Easy and smooth transaction! These are the kind of casual yoga pants I can wear all day or also wear out with a cute top for a lunch date!
I knew better than to order from a Facebook company.the cloths never look like the pictures.when will I learn.
Pants are too short and didn't like the top. How do I return them?
Ordered 2 pairs of pants. One pair looked like the picture, cheap fabric that lost shape in one wearing but weren't terribly expensive either.
Other pair was awful. Summer style pants in a synthetic fake wool. (Label said cotton :D )
Not at all what was offered. Badly sewn, fabric was completely unsuited to the style and also too hot for summer. Donated immediately. Hopefully the fabric can be recycled.
Waste of money overall.
I mailed the product back to the "Return only" address on the package. When I emailed the company, they said that wasn't the address and that they were not responsible for refunding my money if I mailed the return to the WRONG address. It said Return Address! I received no help from customer service
I
Site was easy to navigate. Positive reviews on product.
See above review. In addition to this disappointment, I was planning on ordering more items. I won't be doing that now since I can't trust what is in their photos and what actually arrives.
In der richtigen Größe bestellt, fällt aber viel zu klein aus. Und jetzt auch noch Ärger mit der Rücksendung. Sehr frustrierend.
Trying to return leg tights which are too big, but cannot get address to send them too, i would like my money back
Shirt sizing is misleading. I ordered a Large and it is about 1-2 sizes under that. The material was thinner than material you find in a slip. Very disappointed and am sending it back for a refund.
Answer: They are mostly a mix of cheaper fabric's.even when it says cotton on the ad it's mostly polyester.
Answer: There is no customer phone support. Only an Email Adress.
Answer: Yes the stuff is from China, poorly made and way too big. Company says it's in California but returns go to the east coast. Hassle to deal with their return policy. Poor business practices.

