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The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
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Not very comfortable and little tight but look good
Could not find discount code, is there one?
Very bad fit. Not as nice as I hoped. Very disappointed
Two items were not in stock. The one item delivered was poorly made and I'll proportioned.
It was clear the company doesn't want returns as they made it difficult never providing an address. Won't be shopping here again.
Great customer service. Did not take a long receiving time
The fabric description was incorrect on all 4 of the items I ordered.
Easy to find things I was interested in
I only wear clothes with elastic waists. My left hand is almost unusable sl anything with a button or zipper is beyond me. I will most probably donate the skirt. Live and learn.
I used your size chart when ordering. The product was ridiculously smaller. I noted product made in China. They need to make product equate with US standard size chart. I won't be ordering from company again.
THE PRODUCT WAS VERY GOOD. SORRY TO SAY THE SERVICE WAS NOT GOOD. IT WAS MY FIRST TIME ORDERING AND THE PRODUCT TOOK A MONTH TO GET HERE AND THAT IS AFTER I HAD TO SEND MANY E-MAILS. I WOULD NOT ORDER AGAIN. IT WAS NOT A GOOD EXPERIENCE. THANK YOU, JUNE MORELLO - READING, MA
Was pleased to receive as I was alittle worried, as no communication to let you know if purchase has been received, sent or anything really
Returns are not friendly. No address or company is on packing label along with no contact information.
Placed order over 2 months ago. They say it was shipped, but they can not track it? What? Never received my money back, no such thing as customer service. BEWARE! They do not have any kind of phone number, just a bogus email for service that no one has ever answered, and I have emailed them A LOT!
Garments were incorrectly sewn and mishapen. They also appeared to be cut wrong on the pattern.Worst experience I have ever had, and I order clothes on line all the time. I need my money back
Anxious about sizing. Not being able to compare or try. And I was right.
Anxious about sizing. Not beibg able to compare or try.
Cute clothes, reasonably priced. The customer service team has been very helpful.
Shopping was fine, returning not as easy. Quality of clothes received less than what expected. Very lightweight material
The styles all look cute in the pictures but when You try them on You can tell they are very cheaply made but I Am happy with their Return of giving me full credit to buy Something Else
Answer: They are mostly a mix of cheaper fabric's.even when it says cotton on the ad it's mostly polyester.
Answer: There is no customer phone support. Only an Email Adress.
Answer: Yes the stuff is from China, poorly made and way too big. Company says it's in California but returns go to the east coast. Hassle to deal with their return policy. Poor business practices.

