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Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
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CurveDream Reviews Summary
The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
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Disappointed that material was not as described. It was polyester. I returned item
Material cheap looking. Garment didn't look like what was advertised. Deeply disappointed. Not worth the money I paid.
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
So far good, have to wait see if goods are quality fabrics.
My dress is too small. I buy a medium in everything but it is too small and I can't figure out how r=to exchange it
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
Unfortunately the dress I received was previously returned by someone else. It was thoroughly damaged. Customer service did a good job of making it right by offering replacement options, but I opted for a refund, which was promptly given.
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
Summer is the time to wear dresses, I ordered in June, still waiting for the dresses to come. I'm wondering what country they are coming from. That is the last time I will order from an unknown CO.
"Dear Customer,
Thank you for sharing your feedback with us. We are truly sorry to hear about the negative experience you had with your order.
Our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at [email protected]. We’ll try our best to improve your shopping experience.
Team CurveDream"
The picture & description said the pants I ordered were JEANS with white lace trim.
I received what looks like pajamas with a silky material and not lace but painted on white picture of lace. I would like to return with not return postage charge and my $$ back for this purchase. Very disappointed!
"Dear customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
If you think the product differs too much from the picture online, you can send us a photo to report the issue and get compensation. We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
We apologize for any inconvenience caused by the processing your return request. We understand that returns are an essential part of the customer experience, and we strive to make the process as smooth and efficient as possible.
Thank you for bringing this to our attention, and please let us know if there is anything else we can do to assist you further.
Please do not hesitate to contact us via email [email protected]. Our customer service team is always here to help.
Team CurveDream"
I was surprised that in order to return items that were made from a bad material and it was deceiving in pictures, I had to pay for shipping with tracking. I will never order more things from you. You had to take responsibility for giving false information.
We are really sorry. We will work hard to improve our return process to ensure that you have a better experience next time you shop.
Shoddy workmanship and flimsy, cheap fabrics at higher than normal prices. Also ridiculous add on fess for shipping and other miscellaneous costs! Impossible to speak to customer service personal by phone, no detailed invoice, and no address or instructions for returning items. I could go on, but don't have any more time to spend on this disappointing purchase than I already have.
Just PLEASE send instructions for returning the 3 items asap so I can get them out of my house and money back on my credit card.
Also SITEJABBER'S TERMS AND CONDITIONS are not able to be accessed. What are you hiding from?
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
The material and shape of the clothes is deceiving. I will not be buying ANYTHING else ever! Not worth the money I paid! Very disappointed!
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
This is my first time ordering. The process was easy and rewarding. I will tell you more after I receive the order. I have lots on my wishlist. I HOPE I LIKE THE CLOTHES!
The sweater that was pictured in the ad looked like a knitted sweater. The item I received is far from a sweater. It's just a top made from some synthetic fabric. Very disappointed.
"Dear customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
If you think the product differs too much from the picture online, you can send us a photo to report the issue and get compensation. We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
We apologize for any inconvenience caused by the processing your return request. We understand that returns are an essential part of the customer experience, and we strive to make the process as smooth and efficient as possible.
Thank you for bringing this to our attention, and please let us know if there is anything else we can do to assist you further.
Please do not hesitate to contact us via email [email protected]. Our customer service team is always here to help.
Team CurveDream"
It took almost a full month to get my order, but it came today and I am thrilled with the clothes. The fit and the quality of the fabric is great. I am very happy with the dresses I ordered. I will definitely order again and just know it will take awhile.
"Dear Customer,
Thank you for sharing your feedback with us. We are truly sorry to hear about the negative experience you had with your order.
Our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at [email protected]. We’ll try our best to improve your shopping experience.
Team CurveDream"
Love the styles I see. Never ordered before. Looking forward to seeing the dresses.
Satisfactory, using a store credit for more
Clothing purchase, thank you very much.
Company is very accommodating to replace my order with a gift card.
Very trusted company & beautiful quality apparel.
I purchased a dress that I didn't like and that didn't fit. The website advertises free returns. I got the run around when trying to return the item. I paid to have the item shipped back. It took almost two weeks to get a refund and then it was only a partial refund. Do not purchase from this company!
We are really sorry. We will work hard to improve our return process to ensure that you have a better experience next time you shop.
I expected earlier. Could not track it. Both pants and top are way too small. Colors of the two pieces are not identical. Fabric is not as soft as the pictures look. The top is of a rough chiffon like material. The outfit is not nearly as pretty as the picture. No address to return the outfit.
"Dear customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
If you think the product differs too much from the picture online, you can send us a photo to report the issue and get compensation. We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
We apologize for any inconvenience caused by the processing your return request. We understand that returns are an essential part of the customer experience, and we strive to make the process as smooth and efficient as possible.
Thank you for bringing this to our attention, and please let us know if there is anything else we can do to assist you further.
Please do not hesitate to contact us via email [email protected]. Our customer service team is always here to help.
Team CurveDream"
The blouse I ordered was too small and I was sent 3 blouses when I ordered 1.
I have applied for a refund.
My experience has not been good so far.
The return experience is difficult.
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
Have to email and ask multiple times for a return address. Had to pay for return. Quality of item was extremely poor. Made very cheap. Very disappointing.
Dear Customer,
Thank you for reporting the issue with your recent order. Please accept our sincere apologies for any inconvenience.
We are sorry to hear that the product was not satisfactory. We are always paying attention to quality issues and working hard to improve.
Please note that regarding your return request, as stated on our website, the buyer is responsible for the return shipping costs. If this was not made clear during the ordering process, we apologize.
Thank you very much for your feedback and we will forward it to our relevant department. We are committed to providing you with quality products and services. Hope to see you again soon~
If you have any questions about your order, please contact us by email: [email protected].
Have a great day!
It was a gift and my SIL loved it. Thank you! Very prompt delivery too!
THE FIRST DRESS WAS TOO SMALL EVEN THOUGH I WENT BY THE CHART. I TRIED TO RETURN IT AND WAS OFFERED A DISCOUNT AND KEEP THE DRESS. SO, I ORDERED ANOTHER ONE.
THE DRESS ARRIVED AND IT HAD NO SIZE TAG, THE BELT WAS IN THE LOOPS, NOT FOLDED LIKE THE FIRST DRESS, AND APPEARED TO HAVE BEEN WORN. IT, AGAIN, DID NOT FIT.
I TRIED TO RETURN IT. I HAVE TO PAY THE FOR THE RETURN POSTAGE, AND I NEVER GOT THE DISCOUNT!
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
Never received the merchandise which was ordered on June 22.
I wore one dress Friday night and it was a hit. The white & gray pocodot to church. I have beautiful legs and I always get compliments. I love wearing dresses. Looking forward to my next order. I was a faith Century 21 customer. Welcome back🙏🏽💃🏾.
I was a customer with Century21 for years ago. My daughter works for Guicci and she noticed the store.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"