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The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
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It was a good experience all on all and I thank you for the prompt filling of my order.
Didn't received the product that I asked for. But buying in line is a gamble.
Two dress I ordered were not what was displayed online. One was a completely different color and had different sleeves and flow of the dress. The other was two sizes smaller than posted.
When I asked for exchanges or a return label, I was given the run around. I eventually had to settle for store credit which is fine. But I shouldn't have had to fight so much. They still have the first dress posted even though it's completely different.
I was notified they were out of stock, then weeks later o received notice it had shipped and it never arrived
Item arrived as described but now getting lots of annoying emails from you
I got my order in a very timely fashion but the shirts were all too small
I was really looking forward to these pieces and I ordered way up. None of them fit. Disappointed.
Totally not what was pictured. These are not leggings! Your buying process was easy, but your product is cheap, low quality and not an accurate add.
It's hard to buy online, but every thing fit great
Beautiful clothes and unique just what I was looking for BUT for plus size women this site doesn't seem to understand this particular body shape.
Losing $16.95 to return to company. Sent visa UPS.
I have received the package without any invoice and I have no information about how to exchange or return. I am sad that I cannot wear my clothes.
The shirt is very pretty but the material is not cotton it's polyester and the picture looks like it's cotton.
I cannot thank you enough. Each item was perfect and it arrived so quickly that I was shocked! I was leary about ordering clothing online. Very happy that your company has my complete trust now.
Not happy, was waiting & waiting to get shipping info. I contacted service only to be told the product was out of stock! Still awaiting my refund to my account, contacting my financial insitution for further info as to what i can do!
Terrible product and even worse customer service. Do not spend your money with this Company
Ordering was easy and the pants arrived as expected.
It arrived quicker than I thought it would. Perfect style. It's even better seen in person!
Take your measurements and go by them for ordering. These products do not shrink.
Answer: They are mostly a mix of cheaper fabric's.even when it says cotton on the ad it's mostly polyester.
Answer: There is no customer phone support. Only an Email Adress.
Answer: Yes the stuff is from China, poorly made and way too big. Company says it's in California but returns go to the east coast. Hassle to deal with their return policy. Poor business practices.

