Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of CurveDream

CurveDream

curvedream.com
casual, chic, swimwear womenAge 26-45
Write a Review

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!


Clothing item from CurveDreamFashion apparel by CurveDreamMerchandise from CurveDream clothing lineCurveDream fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, chic, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate CurveDream?
grey stargrey stargrey stargrey stargrey star

CurveDream Reviews Summary

The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.

This summary is generated by AI, based on text from customer reviews

service
191
value
158
shipping
161
returns
134
quality
238
This company does not typically respond to reviews

Instant Feedback

24,161 reviews

We monitor reviews for authenticity

Colorado
1 review
0 helpful votes
Follow Robin J.
Unfollow Robin J.
Share Review
Report Review

I am returning all three items. Poor quality and not as described.

Date of experience: October 6, 2023
Pennsylvania
1 review
0 helpful votes
Follow Donna W.
Unfollow Donna W.
Share Review
Report Review

Did not like
November 5, 2023

Material very thin,, can see panty lines,, i am a size 4-6 and these hang not nice snug fit,, this is why i don't shop on line,, I have them to Goodwill

Date of experience: October 6, 2023
Canada
1 review
0 helpful votes
Follow Lisa T.
Unfollow Lisa T.
Share Review
Report Review

Not satisfied
November 5, 2023

I am really desappointed about the sweater I received. It is absolutely not the product I was expected. I want to return it as soon as possible, ty

Date of experience: October 6, 2023
Australia
1 review
0 helpful votes
Follow Gina D.
Unfollow Gina D.
Share Review
Report Review

Okay
November 5, 2023

Okay sizing confusing, long wait for delivery. Okay

Date of experience: October 5, 2023
Utah
1 review
0 helpful votes
Follow Lori N.
Unfollow Lori N.
Share Review
Report Review

These items are a Christmas gift- I hope they fit!

Date of experience: October 5, 2023
Illinois
1 review
0 helpful votes
Follow Maria G.
Unfollow Maria G.
Share Review
Report Review

I don't care for your return policy. I can't shop anywhere returns aren't easy and convenient.

Date of experience: October 5, 2023
Maryland
1 review
0 helpful votes
Follow Emily N.
Unfollow Emily N.
Share Review
Report Review

Don't judge a book by its cover…
November 5, 2023

As beautiful as the style and fabric are, the construction of this garment leaves much to be desired. The facings are not attached to the main part of the jacket so they look sloppy. The jacket is skimpy in its fit. Not sure if I'll ever wear it, and it seems like a hassle to return it.

Date of experience: October 5, 2023
New Mexico
1 review
0 helpful votes
Follow Rachel Z.
Unfollow Rachel Z.
Share Review
Report Review

Good shopping experience
October 5, 2023

Tracking and shipping times were a bit sluggish. Not used to this type of tracking. Different than UPS and USPS.

Date of experience: October 5, 2023
Colorado
1 review
0 helpful votes
Follow Flipse U.
Unfollow Flipse U.
Share Review
Report Review

Cat socks
October 5, 2023

...,...

Date of experience: October 5, 2023
California
1 review
0 helpful votes
Follow Lynn L.
Unfollow Lynn L.
Share Review
Report Review

Very difficult to return items.
November 4, 2023

This company does not want you to return their items for a full refund as they publicize on their website and FaceBook.
Took 3 emails to finally get them to agree to allow me to return item for a full refund. They were very hesitant to give me a return address. They want the customer to jump through multiple hoops in order to qualify for the refund - I'm sure this is so they can in the end refuse the refund. (Have to send back in original packaging, must provide a tracking number for the shipment, don't provide a return label to the customer or QRS code).

Date of experience: October 5, 2023
Germany
1 review
0 helpful votes
Follow Silvia Y.
Unfollow Silvia Y.
Share Review
Report Review

Größe stimmt nicht
November 4, 2023

Die Sachen sind toll aber in der angegebenen Größe 2xl viel zu klein

Date of experience: October 5, 2023
California
1 review
0 helpful votes
Follow Sue M.
Unfollow Sue M.
Share Review
Report Review

I wrote email requesting that I could return the pants but received no response.

Date of experience: October 4, 2023
New York
1 review
0 helpful votes
Follow Corrin Q.
Unfollow Corrin Q.
Share Review
Report Review

Did not fit properly
November 3, 2023

Fit was not good. Tight in chest shoulders too big. Too long in length

Date of experience: October 4, 2023
New York
1 review
0 helpful votes
Follow Iona E.
Unfollow Iona E.
Share Review
Report Review

Comfy and stylish clothing
October 4, 2023

Service was fantastic, clothes were solid quality.

Date of experience: October 4, 2023
Florida
1 review
0 helpful votes
Follow Rosalind X.
Unfollow Rosalind X.
Share Review
Report Review

Point of no return
November 3, 2023

A company emailing to ask why you're returning item but failing to say exactly how to return it misses the whole point. I suppose if you tell people not to return to the address on the package and then not give an alternative address to return a product to, you can really cut down on costs.

Product looked pretty but despite ordering a size larger than I normally wear it still didn't fit. Now I'm seemingly stuck with it.

Date of experience: October 3, 2023
Colorado
1 review
0 helpful votes
Follow Kathleen D.
Unfollow Kathleen D.
Share Review
Report Review

Still haven't received my jacket!
November 3, 2023

Been about a month and was hoping to have it for fall— nope. Then a note asking if I received it?

Date of experience: October 3, 2023
Idaho
1 review
0 helpful votes
Follow Kirkbride D.
Unfollow Kirkbride D.
Share Review
Report Review

I need a return address label
November 3, 2023

I want to return this dress but can't find out how to get a return address label

Date of experience: October 3, 2023
Nevada
2 reviews
0 helpful votes
Follow Susan S.
Unfollow Susan S.
Share Review
Report Review

Total garbage
November 3, 2023

Not good not good not good not good not good not good not good

DO NOT BUY FROM THIS CHINESE COMPANY!

Date of experience: October 3, 2023
Australia
1 review
0 helpful votes
Follow Amanda S.
Unfollow Amanda S.
Share Review
Report Review

Customer service lacking
November 3, 2023

Advertises as an Australian company but returns can only be sent to a US address.
Have been promised a 3/4 refund and keep stock so will see if that eventuates.
Would never order from here again.

Date of experience: October 3, 2023
New York
1 review
0 helpful votes
Follow Delores B.
Unfollow Delores B.
Share Review
Report Review

It was okay.
October 3, 2023

Took a long time for shipping. Not sure where this company is from.

Date of experience: October 3, 2023