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Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
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CurveDream Reviews Summary
The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
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The fit was way off and fabrics were thin cheap. Way to small in the waist and to big in legs and arm.
Hope it arrives before Easter! Sure is pretty online- it did not arrive in time but that's okay.
Though it is polyester, the fabric feels almost like it's been laminated.
There is absolutely NO stretch to this top.
The colors are beautiful and it washes easily.
Drip dry and then HAD to iron it.
Very pretty but won't shop this again.
Hope it arrives before Easter! Sure is pretty online
The fabric was comparable to tissue paper. Completely see thru. Not what was pictured. Did not fit. Horrible quality. Cannot wear. Do not waste your money.
Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
Please feel free to contact us anytime. Have a great day!
Although I ordered well over a month ago, I still haven't received the items. When I go on the site to look for the order, it says "Processing".
Dear Customer,
Thank you for sharing your feedback with us. We are truly sorry to hear about the negative experience you had with your order. We do understand your disappointment, and we will do our absolute best to help you receive the order as soon as possible.
Due to insufficient information, could you please contact us at [email protected] and send us your order number?
We sincerely apologize for any inconvenience caused. Our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Team CurveDream
Easy to order and nothing good after that. Don't waste your time and money.
Dear Customer,
We're sorry that you're not satisfied with our purchase. Your feedback is very important to us to improve our products and service. We'll forward your sincere feedback to the relevant department.
Any problems, you can email us at [email protected].
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!
Order 3 items only received 1,nothing on the other paid items. Poor communications with this company.
Dear Customer,
Thank you for sharing your feedback with us. We are truly sorry to hear about the negative experience you had with your order. We do understand your disappointment, and we will do our absolute best to help you receive the order as soon as possible.
Due to insufficient information, could you please contact us at [email protected] and send us your order number? Please rest assured that we will investigate the issue and provide a resolution that will meet your satisfaction.
We sincerely apologize for any inconvenience caused. Our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Team CurveDream
If said I would get free shipping and when I placed my order I saw a charge of $9.99
My dress was supposed to be delivered 3 weeks ago. I've already been charged.
Dear Customer,
Thank you for sharing your feedback with us. We are truly sorry to hear about the negative experience you had with your order. Could you please provide us with your order number so that we can check and handle the issue for you?
We value your business and we promise you that we will settle this matter in the best way we can. Any problems, you can email us at [email protected]. We’ll try our best to improve your shopping experience.
Have a great day!
I did not receive the linen item I ordered; instead, I was sent a dull flimsy polyester outfit that I am still trying to return! I have asked for someone to call me and I have not heard from anyone. Your customer service representative (Jacqueline) sent an email with instructions to return item WITHOUT the return address. She indicated that the item should not be returned to the return address on the package, and there was no receipt or return information enclosed in the package. I would like to wake up from this nightmare of an experience and would appreciate someone contacting me with accurate instructions. I found it insulting to be offered $13 to keep the item, and not provide me with the address to return it. The customer should NOT have to contend with this type of service in an attempt to get a refund. I wonder what the Better Business Bureau would say about this.
Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
Please feel free to contact us anytime. Have a great day!
I received my order very quickly and the Items were as expected. Everything fit. I will order from CurveDream again.
I bought two pairs of the same jean, same size, separate purchases. One pair was far smaller than the other. I actually took a chance and purchased a third pair, but went up one size, just to make sure they would fit. They too were too small.
The return is a bit painful, you have to pay for the shipping return yourself. You also don't get the refund unless you supply the actual tracking number to them via email.
Some of their stuff is really cute, but you throw the dice with what you are going to get when it comes to sizing. Quality control really needs to be improved.
These jeans are so comfortable that I am going to buy more! They took awhile to get here but it was worth the wait. Thank you!
I'll never order jeans again. I'll shop local from now on. I wasted money on these & I don't even know who to give them to as the size is not even close to what I should have received
Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
We'll keep improving our products, delivery, and service. If you have questions about your order, please contact us by email at [email protected].
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!
I wouldn't order from this company again. Dealing with them is fine, they are very nice and answer promptly. However, their clothes seem to run smaller than other brands I've bought online and they don't have a decent return policy. The pants I ordered didn't fit so they gave me a $15 refund on a $100 purchase. My first and last purchase from them turned into a disappointing experience.
Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!
Not the material I thought it would be. I would like a return label please
Dear Customer,
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Any problems, you can email [email protected] for further help.
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!
There was an issue at the beginning of the transaction and there was a double charge on my card. Customer service worked closely and kindly with me to get the issue fixed. My clothes arrived today, about 10-12 days after order. They are comfy, silky and well made. I'm very happy with the clothes and the customer service.
I had been in contact with customer service regarding this matter. I sent the requested document from the US post office on 4-3'23 and have not heard anything further?
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We‘ll forward your sincere feedback to the relevant departments.
We received your complaint. We value your business and we promise you that we will settle this matter in the best way we can.
Have a good day!
Not what I ordered! Not even close! Please refund my charges immediately! Tell me how to return this unwanted top!
Dear Customer,
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Any problems, you can email [email protected] for further help.
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!
I received a product that was nothing like the picture or what I thought the order contained
Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
We'll keep improving our products, delivery, and service. If you have questions about your order, please contact us by email at [email protected].
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!
The size is not true to what it's advertised as. Now I have three useless brand new bras. And no way to return them. How do I return them? I want my money back.
Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
We'll keep improving our products, delivery, and service. If you have questions about your order, please contact us by email at [email protected].
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!
The dress I ordered did not fit. It was very small. The sizing is not true to size. I won't be ordering from them again.
Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
We'll keep improving our products, delivery, and service. If you have questions about your order, please contact us by email at [email protected].
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
Please feel free to contact us anytime. Have a great day!