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Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
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CurveDream Reviews Summary
The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
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The two sets that I bought were comfortable and cute! I would definitely be ordering again soon!
We purchased 2 products and the quality of the products were very good however, they just didn't look good on.
We notified customer service for the shipping return address and after 4 attempts we still never got it.
Instead we were given an alternate choice of $22.00 refund on our purchase price and we could keep the products.
It took 3 attempts to get an exact answer that the $22.00 was for both dresses, not each).
After this many attempts I decided it was easier to accept the $22.00 refund, not have to pay return shipping and no longer try to get a return address from them.
I placed my order, and paid for it, March 21 and still have no tracking number, if it's been shipped, or if it's a scam. Either way, the items were ordered for my first visit to my cousin in Palm Springs. I am very irritated
Suzanne Rush
Dear Customer,
Thank you for sharing your feedback with us. We are truly sorry to hear about the negative experience you had with your order. We do understand your disappointment, and we will do our absolute best to help you receive the order as soon as possible.
Due to insufficient information, could you please contact us at [email protected] and send us your order number? Please rest assured that we will investigate the issue and provide a resolution that will meet your satisfaction.
We sincerely apologize for any inconvenience caused. Our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Team CurveDream
My only complaint is that there are too many I love! It took me forever to whittle my cart down!
I ordered some leggings with a cute design. I ordered a large but could have used a medium. Good quality.
Jeans are a little big. I thought skirt was suppose to be wide leg pants
Usual IT bother but could have been worse.
The package had no note and the return address was one associated with scams.
I ordered two pair of really cute pants, but when I got them, the material was not what I expected and they did not fit. One pair was actually too long. I did return both pairs to the company and a representative has signed for that and I'm waiting for my credit now, but they have been very nice to deal with customer. Service has been great.
Easy and a pleasure to view beautiful clothes. The clothes are beautiful and I was disappointed my blouse was way too big and I ordered a small. I returned the item today.
After waiting for a Long time, i was informed that my order was not available anymore, but I still see the same dress for sale at Facebook
Dear Customer,
Thanks for alerting us to this. We will sort this out. This item will be shown unavailable on the website after the manual processing by marketing personnel. We have communicated with the marketers and they will regularly deal with the products that are actually sold out from the website.
The removal of products on the website requires manual processing. We have notified the marketing to regularly process the products that have actually been removed. Because the popularity is different for a period of time, the processing time may be slow.
Team CurveDream
I bought a pair of leggings in a size small and the leg size was super baggy. Baggy pants are not leggings! They should have been described as lounge pants. When I asked for a free return label they had me look at their size guide. The size guide had no measurements for leg size. They had me send photos and it dragged on and on. Finally wound up settling for $10 on a $34 purchase! Awful! I'll stick with Amazon for sure!
Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
Please feel free to contact us anytime. Have a great day!
The item was not true to my size and the material was awful
It's exactly what I was hoping for, it just runs a little small. There's no way that that is a true US 2X. But it was beautiful. The fabric was very nice. The color anwesome, everything was true to the picture. Just don't fit 😔
I need to return item and there's no form or instructions to return it.
Customer service staff service was excellent. Received order they filled up with my feedback promptly.
Not the right size. If sizing is off from the American standard, should be informed.
Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
We'll keep improving our products, delivery, and service. If you have questions about your order, please contact us by email at [email protected].
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!
I loved how this shirt looked on the website. It does have a nice cut and fit, but the fabric feels a bit cheap and the pattern has a very distinct "printed on top" look. I wish the description of the fabric had been a bit more specific. It says "Line dry in the shade" and "No steam", but the packaging creases won't come out without steam ironing so I risk ruining it.
This is the second one I bought for my mom. Both fried out within a couple weeks
I was upset when I got my package the leggings were not leggings they were like pajamas they were like really long and the size was way bigger and the color was not right and I was very disappointed
Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
We'll keep improving our products, delivery, and service. If you have questions about your order, please contact us by email at [email protected].
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!
Too small and very flimsy fabric, not very happy about this dress
Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
We'll keep improving our products, delivery, and service. If you have questions about your order, please contact us by email at [email protected].
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customer,
We apologize for any negative experience you may have had with our return process.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at [email protected]. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream