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CurveDream

curvedream.com
casual, chic, swimwear womenAge 26-45
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From the business

Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!


Clothing item from CurveDreamFashion apparel by CurveDreamMerchandise from CurveDream clothing lineCurveDream fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, chic, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate CurveDream?
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CurveDream Reviews Summary

The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.

This summary is generated by AI, based on text from customer reviews

service
191
value
158
shipping
161
returns
134
quality
238
This company does not typically respond to reviews

Instant Feedback

24,157 reviews

We monitor reviews for authenticity

Michigan
1 review
0 helpful votes
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Poor quality
May 23, 2024

Shirt was practically see through it was so thin
Ran very small, made more for the Asian figure, not American

Date of experience: May 12, 2024
Danny L. CurveDream Rep
over a year old

Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
We'll keep improving our products, delivery, and service. If you have questions about your order, please contact us by email at [email protected].
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!

Florida
1 review
0 helpful votes
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Not t fit, material bad
May 22, 2024

The clothes were to small, material substandard. Both not correct fitting

Date of experience: May 12, 2024
Danny L. CurveDream Rep
over a year old

Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Regarding the quality issue, we apologize for any defects or inconsistencies in sizing that you may have experienced. We take quality control seriously and assure you that we will investigate the matter thoroughly. Please send us photos of the products you receive so that we can verify the issue and offer a resolution.
Also, the sizes of items from different designers differ. You need to check the garment measurements in the size guide and compare them with your clothing's measurements when choosing the size. They are true measurements.
We have been paying attention to the quality and sizing issue and we will make a big change soon.
If you have questions about your order, please contact us by email at [email protected].
Have a great day!

Pennsylvania
1 review
0 helpful votes
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Good Service
May 22, 2024

Took a little long to get and tracking info was not the best. Otherwise, all was good

Date of experience: May 12, 2024
Michigan
1 review
0 helpful votes
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Weird and unbelievable experience so far. CurveDream sent me an email with all sorts of instructions of what not to do and leaving out the most important instruction, i.e., the address I'm to use to send my items back!

Date of experience: May 12, 2024
Danny L. CurveDream Rep
over a year old

Dear Customer,
We're sorry that you're not satisfied with our purchase. Your feedback is very important to us to improve our products and service. We'll forward your sincere feedback to the relevant department.
Any problems, you can email us at [email protected].
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!

Texas
1 review
0 helpful votes
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Order not processed in 3 weeks!
May 22, 2024

Ordered almost a month ago; order has not even been processed yet.

Date of experience: May 12, 2024
Danny L. CurveDream Rep
over a year old

Dear Customer,
We're sorry that you're not satisfied with our purchase. Your feedback is very important to us to improve our products and service. We'll forward your sincere feedback to the relevant department.
Any problems, you can email us at [email protected].
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!

Indiana
2 reviews
0 helpful votes
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Great! Product!
May 22, 2024

I have autoimmune diseases which cause sudden periods of perspiring. It is, I suppose, much like the hot flash women can experience when going through menopause. These bras are so thin, without losing their ability to shape and cover my chest.

Date of experience: May 12, 2024
Michigan
1 review
0 helpful votes
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Overall Experience
May 22, 2024

Took awhile to receive my order but otherwise it was good.really liked my dress.would advise ordering 1 size up.tends to run small.

Date of experience: May 11, 2024
Australia
1 review
0 helpful votes
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Dress print clarity
May 22, 2024

Dress fitted well but was disappointed in that the print in red and white Christmas dress was not as bright and clear as in the photos. Advertised dress was very prettty and most probably enhanced for advertisement and mine was a bit drab. Items did arrive in a timely manner

Date of experience: May 11, 2024
Danny L. CurveDream Rep
over a year old

Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at [email protected].
Have a great day!

Indiana
1 review
0 helpful votes
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Too small
May 22, 2024
Updated review

All my clothes are this size. This dress didn't even come close to zipping up.

Date of experience: May 11, 2024
Danny L. CurveDream Rep
over a year old

Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Regarding the quality issue, we apologize for any defects or inconsistencies in sizing that you may have experienced. We take quality control seriously and assure you that we will investigate the matter thoroughly. Please send us photos of the products you receive so that we can verify the issue and offer a resolution.
Also, the sizes of items from different designers differ. You need to check the garment measurements in the size guide and compare them with your clothing's measurements when choosing the size. They are true measurements.
We have been paying attention to the quality and sizing issue and we will make a big change soon.
If you have questions about your order, please contact us by email at [email protected].
Have a great day!


Good variety
May 2, 2024
Previous review

Good variety

Date of experience: April 21, 2024
Missouri
1 review
0 helpful votes
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Totally disappointed
May 21, 2024

I ordered two dresses and received one. It was made of fabric so thin, it is totally see through. I could not wear this anywhere! I have now asked for a refund on my second dress

Date of experience: May 11, 2024
Danny L. CurveDream Rep
over a year old

Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at [email protected].
Have a great day!

Utah
1 review
3 helpful votes
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Total fraud!
May 21, 2024

Clothes are all made out of material that looks like potatoe sacks, and when you try to return them at your own cost, they first offer to just give you back 1/3 of what you paid for all of it, then when you decline they send you the return address but they give a fraudulent address so you waste your money sending them back because they come right back to you. This company needs to be shut down immediately! They are committing illegal fraud, yet nothing ever happens and they continue to hurt people and steal their money. It's complete false advertising. Their clothes are nothing like they are advertising. I highly advise you DO NOT ORDER from this out of the country site.

Date of experience: May 11, 2024
Danny L. CurveDream Rep
over a year old

Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
If you have questions about your order, please contact us by email at [email protected].
Have a great day!

Canada
1 review
0 helpful votes
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Very disappointed
May 21, 2024

Never received my package, I've asked for the money back and they just don't reply

Date of experience: May 10, 2024
Danny L. CurveDream Rep
over a year old

Dear Customer,
Thank you for sharing your feedback with us. We are truly sorry to hear about the negative experience you had with your order.
Our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers.
We understand that returns are an essential part of the customer experience, and we strive to make the process as smooth and efficient as possible.
Rest assured that upon receiving your message, we will promptly investigate and respond accordingly.
Any problems, you can email [email protected] for further help.
Have a great day!

Oregon
1 review
0 helpful votes
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Slow delivery, didn't fit.
May 21, 2024
Updated review

I ordered two tops, both 3X, and neither one fit. I would be generous to say one was a 1X, and the other was perhaps a 2X, but when 3X clothing from many place fits me fine, these were both very small for 3X.

Date of experience: May 10, 2024
Danny L. CurveDream Rep
over a year old

Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Regarding the quality issue, we apologize for any defects or inconsistencies in sizing that you may have experienced. We take quality control seriously and assure you that we will investigate the matter thoroughly. Please send us photos of the products you receive so that we can verify the issue and offer a resolution.
Also, the sizes of items from different designers differ. You need to check the garment measurements in the size guide and compare them with your clothing's measurements when choosing the size. They are true measurements.
We have been paying attention to the quality and sizing issue and we will make a big change soon.
If you have questions about your order, please contact us by email at [email protected].
Have a great day!


New customer
April 30, 2024
Previous review

New customer. Hoping for good service.

Date of experience: April 20, 2024
Oregon
1 review
0 helpful votes
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How do I exchange an item?
May 21, 2024

There was no information on how to exchange my purchase.

Date of experience: May 10, 2024
Florida
2 reviews
0 helpful votes
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I am very pleased with the ordering and delivery process. I appreciate the follow up to make sure I received my order. I am slightly disappointed in the shirt I ordered as it did not appear to be see-through in the pictures but it fits so I will wear a tank with it

Date of experience: May 10, 2024
Texas
1 review
0 helpful votes
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Inaccurate.
May 21, 2024

I was told item was delivered. It appeared 5 days later.

Date of experience: May 10, 2024
Danny L. CurveDream Rep
over a year old

Dear Customer,
Thank you for sharing your feedback with us. We are truly sorry to hear about the negative experience you had with your order.
Our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at [email protected]. We’ll try our best to improve your shopping experience.
Team CurveDream

New Hampshire
1 review
0 helpful votes
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SCAM.
May 20, 2024

I've tried to deal with customer service and they don't care. The use of a counterfeit shipping label on my package from them, cost me an extra $8.60. So I paid $18.59 to have something sent to me. Fraud.

Date of experience: May 10, 2024
Danny L. CurveDream Rep
over a year old

Dear valued customer,
Sorry for any inconvenience caused. Your feedback is very important to us. We'll forward your sincere feedback to the relevant departments.
We apologize for any difficulty you experienced in reaching our customer service department. As there are many e-mails to handle, we may not reply in time. When our customer service sees your e-mail, they will reply and assist you. Sorry if caused any inconvenience.
We appreciate your interest in our products and hope to have the opportunity to provide you with a better shopping experience in the future.
If you have any questions, please contact us by email at [email protected].
We put customer experience first and will continue to make improvements.
Team CurveDream

California
1 review
0 helpful votes
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Dissatisfied
May 20, 2024
Updated review

The fabric was very poor quality, I would have been afraid to put it in the laundry for fear it would come apart.

Date of experience: May 10, 2024
Danny L. CurveDream Rep
over a year old

Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at [email protected].
Have a great day!


The website is user friendly and checkout is hassle...
April 30, 2024
Previous review

The website is user friendly and checkout is hassle free.

Date of experience: April 20, 2024
Florida
1 review
0 helpful votes
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Ordered many items over a month ago and only received two. One top was of very thin. Cheap quality and came very wrinkled. Still waiting for the others although I keep getting e-mails that they are on their way Did receive a refund for an out of stock top, but it took a long time. I am hoping that the other items will be a better quality still waiting and very disappointed.

Date of experience: May 10, 2024
Danny L. CurveDream Rep
over a year old

Dear Customer,
We're sorry that you're not satisfied with our purchase. Your feedback is very important to us to improve our products and service. We'll forward your sincere feedback to the relevant department.
Any problems, you can email us at [email protected].
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!

Arizona
1 review
0 helpful votes
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Easy to order and might need to return depending on size and fit.

Date of experience: May 10, 2024