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Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
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CurveDream Reviews Summary
The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
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Not happy with mechanize I recieved. Thought I could wear dress to a wedding. Nothing like pictured. More like a nightshirt. No address to return it.
Was disappointed in the fabric used. I expected it to be more flowing.
"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!"
Looks good thin fabric but be good for summer
I do feel it runs smaller
I usually get an X-Large so that it fits loose
Had to get next size up so not tight fitting
The top I ordered didn't fit so they offered for me to keep it. I thought that was a good option. I love the other 2 dresses I got. 🤗
Picture of the sweater online and what the sweater actually looks like are totally different. Online the sweater is so cute and beautiful in person it was drab and ugly.
"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!"
I ordered two items same day to same address. One came the other didn't. Texting/tracking info said delivered to wrong address (But first one came properly!)
Multiple attempts to track it down unsuccessful. Tracking number for USPS no extra info.
Curvedream rep said it was my job to track down with USPS I tried although it wasn't my error. No luck. I asked Curvedream to resend pants overnight as I needed for a month long trip or to credit me. Neither happened and I could never speak to a person. Unprofessional. I will not use curvedream again unless you make this right.
It has been over a month's time and I haven't received my order. I will never use this vendor again.
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at [email protected]. We will reply to you within 24 hours.
Team CurveDream"
So many items!, I looked throughout the website and there's such nice stuff, it hard to choose
Also did not get any update to the fact one of the items ordered was not in stock and I would of had to wait. Had to call and find out why it was taking so long. Not happy.
Ordered the jacket but it was shorter than the picture, thinner and had lint balls on it when I tried it on. Sizing is fine so it is roomy. Just not the jacket I thought I was purchasing. It is more like a sweater than a jacket.
It took a long time to receive. I did not know y it came from China. I was glad that I didn't need it right away.
I probably will never order again because you lose so much money on a return it's not worth the chance that the item does not work out.
It took three weeks to get here arrived and only half the outfit fit right the shirt is not size properly. It won't even go over my head. I want to return one outfit five days later still waiting for a return. Slip service is a little to be desired still waiting for a response about my return
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
Please feel free to contact us anytime. Have a great day!"
Never got my order, and got no communication from the company. It's long past the maximum shipping date that was given at the time of the order.
We are sorry that your size is out of stock. You can contact our after-sales customer service for a refund at [email protected]
I wish to return product, it doesn't fit and I did not catch the design detail about an open back. It doesn't meet expectations
ONE WAS NOT THE COLOR IT PORTRAYED IN THE SHOPPE ONLINE, THE SECOND I ORDERED THE TOP 2 SIZES TO BIG AND IT DIDNT FIT, COULDNT GET OVER MY HEAD.
"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Regarding the quality issue, we apologize for any defects or inconsistencies in sizing that you may have experienced. We take quality control seriously and assure you that we will investigate the matter thoroughly. Please send us photos of the products you receive so that we can verify the issue and offer a resolution.
Also, the sizes of items from different designers differ. You need to check the garment measurements in the size guide and compare them with your clothing's measurements when choosing the size. They are true measurements.
We have been paying attention to the quality and sizing issue and we will make a big change soon.
About returns, according to our return policy, the buyer is responsible for the return shipping cost. You can check our return policy here: https://www.curvedream.com/return-policy.html.
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
Very satisfied with my purchase and the dress I received was exactly what I ordered
Waste of money so disappointed apparently I have to write 50 words how many more can I say how bad it was
"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Regarding the quality issue, we apologize for any defects or inconsistencies in sizing that you may have experienced. We take quality control seriously and assure you that we will investigate the matter thoroughly. Please send us photos of the products you receive so that we can verify the issue and offer a resolution.
Also, the sizes of items from different designers differ. You need to check the garment measurements in the size guide and compare them with your clothing's measurements when choosing the size. They are true measurements.
We have been paying attention to the quality and sizing issue and we will make a big change soon.
About returns, according to our return policy, the buyer is responsible for the return shipping cost. You can check our return policy here: https://www.curvedream.com/return-policy.html.
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
I do not want these items. Send me a return label...
If you need to return the product, please contact our after-sales customer service, they will provide you with a solution [email protected]
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!"