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Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
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CurveDream Reviews Summary
The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
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I'd like a full refund. The actual product pales by comparison
I purchased a sweater and it was beautiful! Bought it but it was the wrong fit so they offered a refund of the purchase price in a gift card and I keep the product! I was very satisfied with that. I will be shopping at this site more often.
Never, Never do business with this company; have reported to BBS; placed Oder 12/5/24; still have not recd; to check customer service to track package an up front $5.00 fee is required; tracking number shows package recd at NJ facility 12/12/24 but "waiting for carrier pickup" SINCE 12/12/24.
I placed an order the beginning of Dec and I still haven't gotten my gift for my nefew. I would like my tracking number or a refund please
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at [email protected]. We will reply to you within 24 hours.
Team CurveDream"
Cheaply made products.Looked nothing like was shown on line. Will never purchase from you again
I placed an order on 12/3/24 for a Christmas gift. An email was sent stating that I would be notified when shipped. I was never notified, so I contacted the company. On 12/23/24 I was notified that the item was out of stock. This was poor service and I will never order from them again. Irl requested a full refund as son as possible.
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at [email protected]. We will reply to you within 24 hours.
Team CurveDream"
They are scammers. Took my money, no merchandise received and refuse to credit my card. Fraud claim filed.
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at [email protected]. We will reply to you within 24 hours.
Team CurveDream"
So far so good...we will see when merchandise is received!
I was more than delighted that the order I did not make was cancelled after sending only one email to customer service. And my refund was promptly posted to my account.
Tracking was difficult, too long to receive, quality poor.
"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!"
I ordered a sweatshirt December 4 and had to reach out December 23rd to ask why I hadn't received the item yet, and was informed the item is out of stock. Requested a refund.
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at [email protected]. We will reply to you within 24 hours.
Team CurveDream"
Product didn't match description at all.There was not a sequin to be seen. And the sizing was way off. Very disappointing. And the delivery was slow also.
"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!"
Dress did not appear at all like picture I saw when I ordered. Trying to return dress and awaiting RA number and address to return dress.
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
Unfortunately, the dresses did not meet my standards. I feel that these dresses are not designed for the American woman figure. Also, the workmanship was poor.
I was able to get a partial refund on my purchase since the cost of returning them was too high.
Would not order from your company again due to sizes were not accurate and two products i ordered were not in stock
"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Regarding the quality issue, we apologize for any defects or inconsistencies in sizing that you may have experienced. We take quality control seriously and assure you that we will investigate the matter thoroughly. Please send us photos of the products you receive so that we can verify the issue and offer a resolution.
Also, the sizes of items from different designers differ. You need to check the garment measurements in the size guide and compare them with your clothing's measurements when choosing the size. They are true measurements.
We have been paying attention to the quality and sizing issue and we will make a big change soon.
About returns, according to our return policy, the buyer is responsible for the return shipping cost. You can check our return policy here: https://www.curvedream.com/return-policy.html.
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
Dress is absolutely nothing like the photo. Will be returning for credit.
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
First time user. Hopefully not the last. Love the look of your garments.
Very streamlined. Most helpful and the quality of the products is good.
This is my second time telling you I have not received my entire order. I have yet to hear back from you
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at [email protected]. We will reply to you within 24 hours.
Team CurveDream"
I chose this outfit for a very special occasion and worried that it would not look like the picture or get here on time. It all worked out very well. I love the colors and there is time to spare.
Easy to find what I wanted but description needed some finding.
Easy to order. Sadly the XL I ordered is way to large, so I have to return it, but I've had a good experiences shopping on this site.
Won't know how I feel until I receive my order. Timeliness of delivery & quality of product all matter. Surprised you don't have PayPal.
So far the shopping has been quite easy. The clothes are beautiful.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!"