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Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
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CurveDream Reviews Summary
The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
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I was looking forward to using this jacket on a cruise. From the description and the picture it was covered with sequins. Very misleading description! No sequins!
Saw lots of cute clothes, but I'm hesitant to order from a new source. Hopefully the one top that I did order is as beautiful as it appears.
Edit to note, after receiving the blouse: It's made poorly, the quality is definitely not as expected.
Ordered a sweatshirt for my wife for Christmas. It did not arrive by Christmas. New Order # CDM**************
After Christmas I sent in an email asking about it. Response came back... preparation in process. And then I received a response...item not in stock. Ridiculous! My purchase was refunded... The least you could do. Then comically I was offered a discount on my next order. There is absolutely no way there will be another order.
I asked for the CEO email... So I could tell them of my dissatisfaction. Never got it.
Bad service. Bad business
Not good. They do respond to emails within a day but overall not a good experience.
Quick and efficient. The dress was what I expected after seeing it online. I usually wear a medium but read it runs a little big so I ordered a small. It fits perfectly. I will hem about 3 inches since I'm short. I one it.
The photo of my choices of item to purchase looked great. The quality of the merchandise was not good. I was disappointed.
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
I found the website easy to access and view. Price and quality of the dress I bought were excellent. The only complaint I had was the delivery was late for the occasion I wanted the dress for; but I'm sure the holidays had some part in that. I would order from CurveDream again in the future.
I ordered one item on December 12, with 8 - 12 business days delivery advertised.
It has not been delivered yet.
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at [email protected]. We will reply to you within 24 hours.
Team CurveDream"
Have had to call or text or email them and I still do not have what I paid for. Still waiting
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at [email protected]. We will reply to you within 24 hours.
Team CurveDream"
I'm always looking for cotton or linen or a natural material and plus size is hard to find.
The quality was not as expected and the return process more complex and labor/cost intensive than assumed. Awaiting more returns information
"Dear customer,
We apologize for any negative experience you may have had with our return process.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at [email protected]. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream"
The dress was not true to size in the bust. Customer service has been helpful, I'm gonna return the dress, if I get my refund, then the service was good.
"Dear customer,
We apologize for any negative experience you may have had with our return process.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at [email protected]. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream"
Never received order. Will be disputing charges.
Never received order. Never heard back from them.
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at [email protected]. We will reply to you within 24 hours.
Team CurveDream"
The fabric wasn't at all what it looked like. Cheaply made and unfortunately will not be able to use it.
"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!"
I ordered my on November/6 and my order still not here 12/1 and stll is not delivered! Not happy about it!
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at [email protected]. We will reply to you within 24 hours.
Team CurveDream"
Picture made item appear sparkly, glittery but it was not. Fabric was flat...just a t-shirt! Not dressy at all!
"Dear customer,
We apologize for any negative experience you may have had with our return process.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at [email protected]. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream"
Random search for Christmas present and saw ocean print t shirt that caught my eye
As already stated the item does not meet my expectations. It is cheap looking and the material is flimsy.
After I look at the details of the item - there is no back tab to go back to the section ie dresses - I have to go to the main screen-dresses and start at the beginning of dresses
So I ordered four items on December 8th it wasn't until 3 weeks later. I had not received any confirmation or anything saying that my order was being processed So I reached out to them. They then informed me that one of my items was not available. My thought was when were you going to tell me this? So I selected another item to replace that item, They finally sent me two of the items but the other two items that I ordered and they didn't say there was a problem with them. I still haven't received. It is December 31st and I still have not received them I have emailed them several times to say either send me the items or refund my money till this day. I've only received two of the four items I ordered and they keep telling me the other two is coming. I will never ever order from this company again. I thought I had actually found a place where I could order from. I love their clothes, the looks of their clothes but I will never order from them again...A Very dissatisfied customer!
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at [email protected]. We will reply to you within 24 hours.
Team CurveDream"
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
Please feel free to contact us anytime. Have a great day!"