Current Catalog

My order specifically said that I ordered duplicate checks with matching address labels. The checks are fine however the labels were not personalized with the name or an address I basically received hundreds of cute little stickers. Sue in customer service actually told me that quote "machines do not know what you mean. You got what you ordered." What a joke! How does that website allow for customized information to not be customized? An option should have defaulted and warned me in my opinion. Who wants 400 stickers?

I wanted generic address labels. Although I found the price being asked a bit high, I was willing to go with that. Then the shipping charges came up - Whew! I can ship 25 lbs across the country for $11 bucks, but these guys wanted almost as much to ship 2 rolls of address labels. Not for Me! Found similar labels for less cost and more reasonable shipping. Got all that for the cost these guys wanted for just shipping. Take a few minutes and look elsewhere.

This is the worst company! I never received my order and no one could tell me why. It showed it was shipped but UPS never even received it. They kept promising me my order would arrive. I ordered it a month before Christmas and it never came. Then I had to call everyday to get them to credit me for my order, which they promised they would do right away. It has been over a week and I still haven't been credited! DO NOT ORDER FROM CURRENT!

I placed an order and needed my items quickly, so I paid extra for 2 day Fed Ex shipping. 3 days after I received the email the items shipped, I called customer service for a tracking number (one was not provided in the shipping confirmation). Fed Ex told me the items will not arrive for another 5 days and that the seller shipped them via Smart Post, which is the slowest option Fed Ex offers. Now I get "disconnected" every time I call customer service for an explanation and my money back for the expedited shipping.

Please save yourself the hassle and do not order anything from Current Catalog. Heres a summary of my experience with them:
I ordered address labels. They said it will take up to 6 business days for the labels to arrive. I paid $7.99 just for shipping. Which to me doesnt make sense since all theyre doing is mailing sheets of paper, but whatever.
9 business days go by and the labels have not been delivered. I call their help center and the woman over the phone said they would deliver that same day.
Nothing came in the mail. On the 11th business day I call again and ask whats going on. Their representative Simone, told me the tracking says its in transit. I told Simone she needed to looking into the delivery further. She puts me on hold for 10 minutes then comes back only to tell me the labels were delivered to the wrong address. How that happened I have no idea because my address was listed correctly in the confirmation e-mail. Simone proceeds to tell me she has to start a new order and that my labels wont be delivered for another 6 days.
At this point Im already 2 weeks late for my mailing. I told her she needs to expedite the process and overnight me the labels. She told me I couldnt overnight them because they need at least a day to make and verify the labels. Okay that makes sense to me, but why is it still going to take 6 days? It should take 3 days max. The fact that I had to explain the timing to her over the phone is ridiculous, but after being on the phone with her for 30 minutes she finally agreed to deliver in 3 days.
I decided to call the next day just to make sure they made the labels and that they were ready to ship. I get Simone on the phone again and now she tells me she cant verify when the labels will ship. She puts me on hold for another 15 minutes.
Simone comes back only to tell me she still needs to talk to her supervisor. I was so fed up with spending so much time on something that should be so simple I told her to cancel the order and refund me the money.
I wasted 3 whole weeks trying to work through this issue with Current Catalog. I have very little faith they will actually refund the money since they are so unorganized and have no idea how to solve problems in a timely manner. The fact that their staff didnt catch the mailing error the first time I called is unacceptable. I really wish I read these other reviews before placing my order because they are all 100% valid.
Stick with Amazon.

Current's customer service is terrible. I ordered some checks with matching address labels. The ones that I ordered came up as unavailable. I then ordered different checks with the matching labels and only the checks came. They ended up sending me my first order anyways as a checks only order and charged me for them. A couple of days later I received the 2nd order of checks which I also paid for. When I called I got a recording to hold then someone came on the phone and said all lines were busy that someone would call me back. Well, no call. I then sent an email which I have not heard back from. I want to be reimbursed for the first order of checks but it doesn't look like I will hear from them. They do have great items but I will never order from them again unless I receive a refund for the checks that I didn't want and the address labels that I paid extra for.

I ordered 48 invitations for a party - I received 48 invitations but only 24 envelopes. I sent an email to customer service and received the automated acknowledgement. I waited three days - no response. Tried again - same acknowledgement. No response after a week. So I called. Explained the issue - "customer service" agent said "let me see what I can do" and put me on hold. I sat and listened to how important my call was for almost ten minutes. Then he comes back and says they will mail out envelopes for me to receive in 7-10 days. Seriously? First of all response should have been - so sorry we will mail those right out priority. Not put me on hold. Second of all 7-10 days to be able to mail invitations is unacceptable when it was their error (packing slips both noted "invitations and env." Never again. Current has lost a customer.

I placed my order on July 7,2016, when my order arrived so it was missing an item, I figured it would come shortly due to the fact I had it personalized, well I waited and waited but nothing, so I called customer service was told sorry I see it wasn't sent will go out tomorrow which would have been Aug 23rd was told would receive it in 5 days okay, and I waited so on Aug 31st still no delivery, called customer service again the 31st was told now oh were sorry it's being personalized today will ship tomorrow you will receive it in 5 days, again i wait nothing! Today I call Sept 10,2016 now I'm told sorry but the day we received your order which was back on July7th the mat was out of stock and not getting anymore in, so now I've paid for this back in July and now they tell me I have to wait two weeks for a refund, well now I will contact the better business bureau because they took my money before i received my product, and never notified me that the item was discontinued, and that is fraud! The End!

I ordered Christmas address labels a month prior to Christmas and was told they shipped on Dec. 2. When I called to check on tracking information, I was told they might not arrive until January 4. The customer service (a joke) representative was basically laughing at me saying, "Too bad. You should read the fine print. We ship all labels out third class mail with the USPS and it's not our problem." I paid $7.99 for shipping. What a joke. You're right, Mr. "Customer Service", it's not your problem, but it might be when customers see how your company is run. You've lost one customer for sure.

I have purchased many many items from Current Catalog over the years. I agree with the person who said they're great until you have a problem. Then they are not helpful! Someone in Customer Service got angry with me because I told them to just cancel my check order since I am tired of dealing with it. So the remainder of my order arrived in a LARGE box with just one item out of three! Oh yes, and a note typed on kindergarten drawing paper saying that two of the three items I ordered were now out of stock. Nine days later my Visa was charged for the complete order! I am contacting Visa to let them know of this fraudulent transaction and I will never deal with Current Catalog again.

I purchased from note pads from Current Catalog and I was disappointed in their small size when they arrived. I decided to return them for a refund. I was surprised to learn that I first had to get an authorization# from Current Catalog for the return. I sent two emails to them from right on their website requesting the authorization#. More than two weeks passed and I still did not hear from them so I finally had to contact them by phone. The attendant said the return had been approved and gave me the authorization#. What a hassle for just $12.99! It will be a long time before I order from them again!

As a previous reviewer said, Current Catalog has been around for ages. Their cards and gift wrapping products are really wonderful. Until you have a problem. I ordered some cards from them (along with some other items) and when my order was received, the cards were missing. On the order status of the company's website, it showed the cards as "Processing." The other items showed "Shipped." When I had not received them within a week or so, I called and was told that they were backordered and would be shipped when received. I again waited and again was told to--and this is a direct quote--just be patient. Well, as I "patiently" waited, time passed and when next I contacted them, they said they couldn't do anything because too much time had passed and their screen (unlike the one the customer sees!) shows the cards were shipped along with all the other original items ordered which is absolutely not true. Considering the exorbitant amount they charge for shipping coupled with this terrible customer service, I must warn anyone who is thinking of ordering from them to rethink their plans. And while you are at it, you might want to avoid related businesses such as Lillian Vernon. I always figure if one company in a conglomerate has terrible customer service, they all will.

Holy cow -- can't believe that CurrentCatalog.com has not been reviewed yet. Current has been around for ages and sells cards, wrapping paper, stationary, and miscellaneous items. It's mainly known for the cards and wrapping paper.

This is place to go for cards, boxes &/or sets of cards: birthday, anniversary, baby, wedding, graduation, get well, thank you, etc.etc.etc. Good quality and the prices can't be beat. This is the way to stock up on cards and NOT have to go get a $5.99 card at a store!

The best wrapping paper around! Good quality, heavy paper and most have a cutting grid on the back!

Only thing is I think the shipping costs are over-priced. Always us a coupon! If you get on the mailing list you get a 20% off your order code 5 times a year plus lots of other savings and discounts.