Current Catalog

This used to be a great company. My family started ordering from them decades ago (and by that, I mean in the 70's). I don't know what has happened, but the shipment (6 days later), has not gone out. I was told at first that it should ship today, then the rep changed her tune to next week. She said they have up to 9 business days for delivery (it's been 5 business days). If it ships next week, ground, there is no way the order of over 30 items will get here in 9 business days or less. Not going to happen. Then I was told 4, then 3, of the items are back-ordered. Now, the company had 6 days to tell me that. These are items FOR October. After confirmation of the order, I heard nothing else.
I emailed and I called. This is a waste of my time I still don't know when it will ship.
I do not trust this company any longer, and I don't think you should, either.

IT IS NICE TO GET A COUPON FOR REDUCTION IN PRICES ON THE ITEMS, BUT... THEN THE SHIPPING CHARGES WIPE THAT ALL AWAY. I HAVE BEEN ORDERING FROM CURRANT FOR MANY MANY YEARS. I AM A BLUE RIBBON CARD MEMBER. THE ITEMS I HAVE RECEIVED HAVE ALMOST ALWAYS BEEN VERY GOOD QUALITY, BUT A LITTLE PRICEY COMPARED TO OTHER PLACES. THEN TACK ON THE SHIPPING, WHICH COULD EASILY BE MORE THAN WHAT YOU ORDERED. CURRANT SHOULD ALWAYS HAVE FREE SHIPPING WHEN A CERTAIN AMOUNT IS ORDERED, PLUS THE PERCENTAGE OFF CODES.

I'd give them a zero if I could. I ordered personal checks from them by mail because I couldn't make it work on their ( very hard to use) website. After 2 weeks I hadn't heard anything and my check had not been cleared at the bank so I contacted them by email ( was supposed to hear back within 48 hours) after 4 days I got an email saying they never received payment with my mail order. The girl said I could cancel my mail order and I could just do it online, which I did. Then I got 2 sets of the same checks in the mail and my check miraculously appeared at the bank and was cashed. I contacted them by phone ( again, they didn't answer the phone at the hours they said they'd be there) and they tried to tell me it was my fault but offered to give me free shipping on my next order! Big deal, they offer that to everyone anyway! I continued to argue and then they offered me a refund. It was their fault that I ordered the second one anyway! Horrible customer service, I probably won't place any more orders with them

I ordered return address labels for my mother's memorial service. I never received an order confirmation or an order #. Banking statement showed the charge 2 days later, but 10 days later I called customer service & was told they were shipped out 7 days ago & that they were currently in Kentucky. I live in Michigan (?) I just don't understand why the shipping takes sooooo long with Current Catalog orders! I will never order from them again!
I went to the UPS Store & they printed beautiful labels for me & they were ready in an hour.

I have placed three orders in the past four months. The first took nearly a month to arrive. I won't dwell on slow shipping. You can read lots of other reviews about that, and my experience was no different.

My issue is that they keep emailing me saying if I place just two orders in 12 months I will be part of some "blue ribbon club." I have placed THREE and apparently I'm still not in "the club." Even though I have placed three orders through their website, the website does not recognize my email address. I created an account with the email address I used to place the orders (to find out where my most recent order is) and their website reports I have no orders.

I called customer service and the rep said she could see my orders on her end, but as to why I can't, her response was, "I don't know! [giggling] I don't know! [more giggling]." My impression is that they are underpaid, not well trained, and apathetic to their customers' needs. Too bad since the company carries some really cute products. Would love if a reputable company bought them out.

I placed an order on the 14th and on the 27th received an email that my order had been shipped. However, that was not really true. They had created a shipping label, that's all. No clue as to when the item will really ship. Current is much to slow in filling orders and should tell me when the item really has shipped not when an address label has been created. Yes, I had called on the 22nd and they told me then the items were being shipped.

In an unusual move for me, I placed a Rush Delivery' order with this company on 10/29/18. Rush Delivery' promises delivery in two to five business days. My shipment arrived on 11/08/18. Upon inquiry via live chat, I was informed that the count begins from the day they ship your package. I asked where I could find the terms for Rush Delivery anywhere in the catalog or online and was directed to look under the help' section on their website. I did so, and absolutely nothing appeared to clarify this issue. The live chat person then agreed with me. During communication via email, I was told that indeed my package was delivered in 3 days AFTER BEING SHIPPED. It was not shipped out for 6 days after ordering. In a later email I was informed that they will issue me a refund for the extra money I spent. DO NOT PAY FOR RUSH DELIVERY, as this has no meaning to this company.

I received a catalog advertising all orders over $50 gets shipping for $1.99. Also included in the catalog was a 25% off coupon. When I placed my order (for well over $100) I entered the 25% off code. They gave me the 25% off, but added $31.99 for shipping! Don't bother shopping here. There are plenty of other places who let you use the coupon they send you along with the shipping discount. Not only do they mislead you, but they rip you off.

46 days ago, I placed an order for one box of checks. At about the two week mark I called them to check on the order. According to the assistant they were being processed and would take up to 20 days to deliver.
A week later I tried e-mailing them and a live chat... no response from either.
I called again. I was asked for my confirmation number... but explained I was never sent one.
Then I got a letter from them requesting a bank statement, which I coincidentally received the same day to put it in the mail box and sent it off.
10 days or so went by and I called again. This time I was told that the letter I sent must have gotten lost in the mail.
I told 'Sarah' to cancel my order.
Two days later the charge hit my bank. Instead of blowing up I decided that I would just wait for the checks to show up.
I called again this morning and even though the assistant confirmed the cancellation of the order, she said they were shipped out on the 4th and that it would take 20 days to get here.
Years ago, before the internet came into being, I ordered cards and checks from these folks (via snail mail) and was always happy with the products and they usually arrived within 14 days.
I WILL NEVER ORDER FROM THEM AGAIN, and suggest you go ANYWERE BUT THERE!
This has been the most frustrating experience of my entire life

A few days ago I posted a review about personalized return address labels that were "wrong" even after I called and complained about the first set.
Spoke to customer service again today. Turns out that, even though I created the personalization and approved my design for the ordering process, this particular label will ALWAYS default to a first line of all caps and all heavy block print.
No where did the website tell me my personalization wld not go through as I created it. If it had, I wld have chosen a different label.
So, my initial ranting review shd be taken w/ a grain of salt. It wld have been helpful if the first customer rep had told me about the limitations of this label's personalization. Then, I wldn't have gotten SO angry when the exact same (wrong!) labels hit my mailbox.
But, despite this issue, and despite the limited hours for available customer service reps, the product quality--calendars, address books, etc--is still very good

I love Current Catalog! I have been buying from Current Catalog since I was a high school student. My friends and I would order together. It was like Christmas when our order came. Now, I put together baskets of Current goodies and create beautiful gifts for my grandchildren's teachers. I have had nothing but compliments on the unusual items in those gifts. I buy using coupon codes which helps balance out the shipping costs. Yes, you do have to expect slow shipping, but just plan ahead. Also, their sales are great!