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CUPSHE

cupshe.com
chic, swimwear, resort womenAge 19-25, 26-45
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From the business

Cupshe is a beachwear brand inspired by and created for the most vibrant, fun, and fearless women all over the world. Since our inception, we've built an incredible community of women who move forward in confidence, comfort, and style.
From swimsuits to cover-ups, all of our pieces are crafted with love using patterns, textures, and quality fabrics that get you from the beach to brunch effortlessly. We're committed to staying true to our roots in our mission to empower women everywhere to look and feel their best in quality, stylish, and affordable swimwear.


Clothing item from CUPSHEFashion apparel by CUPSHEMerchandise from CUPSHE clothing lineCUPSHE fashion product

Business Highlights

General

Year Founded: 2007
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $5.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $59

Returns

Return Policy: not free
Return Instructions: all returned products must be unworn, unwashed, and in their original condition with product tags and hygiene liners attached
Return Cost: $4.99 - $8.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, swimwear, resort
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 0X, 1X, 2X, 3X)

Customer Service

Support Channels: contact form, email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal
Buy Now Pay Later: Afterpay, Klarna

Membership Programs

Rewards Program: Active Junky, Rakuten, Mr. Rebates, TopCashback

How would you rate CUPSHE?
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CUPSHE Reviews Summary

Cupshe generally enjoys a positive reputation for its stylish swimwear and clothing options, with many customers praising the quality, fit, and fast delivery. The company's customer service is noted for being responsive and helpful, particularly regarding their flexible return policy. However, several customers express dissatisfaction with sizing inconsistencies, high return shipping costs, and challenges in resolving issues, leading to frustration. Overall, while Cupshe has attracted a loyal customer base due to its appealing products and service, concerns about return policies and product quality may deter potential buyers.

This summary is generated by AI, based on text from customer reviews

service
132
value
127
shipping
129
returns
117
quality
127

We monitor reviews for authenticity

GB
1 review
0 helpful votes
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Thank you
April 5, 2018

I am curvy and usually dont want to take off my coverups because of the bathing suit underneath. But this suit is absolutely perfect. It made me look really great (hubby couldnt stop starring) and wasnt too tight around my back which usually creates the less than lovely back fat. I almost ordered a size up but I got a 12 and I am glad I did because it was true to size. I am going to purchase another! Thank you cupshe.

Date of experience: April 4, 2018
New York
2 reviews
4 helpful votes
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Buyer Beware!
April 4, 2018

I saw these swim suits and thought they were so cute, and decided to try them out. The return policy looked straight forward, so I thought it would be okay to just try them. UNLESS YOU ARE SURE THEY WILL FIT, DO NOT BUY THESE! The suits did not fit, and now I am trying to return them. I am only getting automated responses, no information on how to return, and I don't know if I will actually get a refund. Rip off!

Date of experience: April 4, 2018
Australia
1 review
0 helpful votes
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Worth it
April 4, 2018

I bought a cupshe suit for about a month now. I swim 5 days a week in the YMCA pool which has a lot of chlorine. My last suit which was not a cupshe suit faded and did not hold its form so I bought this cupshe suit, so far so good, holding its form, isnt fading, and feels great, i really love the quality of the material and enjoyed using their site. Cupshe really are worth every penny.
I recommend this suit.

Date of experience: April 4, 2018
California
1 review
0 helpful votes
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Feels Great
April 4, 2018

Beautiful looking suit with the horizontal stripes. I like that is has the underwire bra and extra strap with a hook across the middle of the back for more support and so the straps don't fall down your shoulders. I ordered a size 10 which is a perfect fit for me at 54 and 160 lbs. I ordered this suit and the black skirt with ruffles on the bottom in a size M and it looks great with this black and white suit, cupshe's products are really worth it, i see so many bad reviews here and wonder why, from my experience cupshe is just amazing, the site is clean, the give quality service, they are definitely recommendable.

Date of experience: April 4, 2018
South Carolina
1 review
0 helpful votes
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Beautiful
April 4, 2018

I purchased this beautiful, well-made suit before my trip to Marco Island. Received lots of raves. I purchased a Double D, my bra size, but the swimsuit was a bit large in the top. Should have purchased a D but too late now, it has been worn. I did not notice the issue during my size trial, but thats my fault, cupshe's service is amazing and outstanding, i love them.

Date of experience: April 3, 2018
Germany
1 review
0 helpful votes
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Perfect
April 3, 2018

After trying on suits all summer, I was introduced to cupshe and finally found the one that is the most flattering. It is a heavy suit. Very well made, and I realize I will need a little sun before wearing this one so I dont appear to be white-on-white! The underwire cups really make a nice difference, and the styling is very complimentary, there where many more of which i wanted but i only budgeted for the few i got, the site was easy to access and fast with responding, delivery was just perfect, i did not have to wait for so long, thanks to cupshe.

Date of experience: April 2, 2018
Amanda D. CUPSHE Rep
over a year old

Hey there!
We appreciate it so much and we’re so glad you loved the swimsuit.
Your reviews go a long way in helping more awesome people discover the brand and save money on quality swimwear.
Thanks again!
Cupshe

Massachusetts
1 review
5 helpful votes
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I ordered 3 bathing suits last month. Received them in a timely manner. When I received the package -- one of the bathing suits came damaged/missing a string that ties up the front of the bathing suit / and it was stained. This item also came in a bag that looked similar to a zip lock bag without the cupshe logo on it. It seemed to be an item that must have been purchased - worn - and then returned without the company inspecting it prior to sending it out again. Upon emailing the company -- someone emailed me the next day and said I could get coupon cash -- I said no thank you I would like a full refund. Well since then no one has answered me to get a tracking number to return these awful bathing suits even after multiple emails.
DO NOT ORDER FROM THIS SITE

Date of experience: April 2, 2018
Amanda D. CUPSHE Rep
over a year old

Sorry for your inconvenience.
We cannot find the order under your name.
Could you please tell me your order number? We will fix your problems.

GB
2 reviews
5 helpful votes
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CUPSHE posts fake reviews and deletes any bad ones. Ive not even had an apology for the terrible customer service I received. I ordered a swimsuit in jan and chased its arrival. In Feb they said it was lost and asked if I wanted it resent. I gave them the benefit of the doubt and asked for it to be resent knowing I had a holiday this week. I chased and chased and Just had a reply saying can I resend my address. Totally missing the next holiday I want it for even if Im prepared to wait. Im not. I posted a comment on their Instagram page. Insta-ntly deleted and zero apology. Dont fall for the hype!

Date of experience: April 2, 2018
Amanda D. CUPSHE Rep
over a year old

We do apologize for your any inconvenience.
Your package was lost during the shipping process.
And now our agents have refunded fully to you.
Thanks so much for your feedback. We will try our best to improve our service.
Greatly appreciate your kind understanding.

Germany
1 review
0 helpful votes
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Always a pleasure
April 2, 2018

Always a pleasure to shop with cupshe. Huge collections with a great selection of regular swimsuits. The site is always pleasant and the displays are always perfect. There is clear care taken in the development of the site - everything is displayed well, easy to find, and they almost always have the sizes that I am looking for, shipping is the best and was on time. Great experience every time!

Date of experience: April 1, 2018
Amanda D. CUPSHE Rep
over a year old

Hey there!
Thanks so much for your awesome review on the site.
We appreciate it so much and we’re so glad you loved the swimsuit.
Thanks again!
Cupshe

District of Columbia
1 review
0 helpful votes
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Big thanks
April 2, 2018

This is my all time favorite place to purchase a swimsuit for my Girl. It may be high end but it sure beats any swimsuit you will find at any other site. I would rather own a swimsuit if i was a lady, not many own than one everyone can easily get at the mall. Clean site. Friendly service. Communication seem amazing. Good quality for the price and so worth it. The bikinis with sequins are my favorite. I love how this bikini looks in the snow. Big thanks to cupshe.

Date of experience: April 1, 2018
Amanda D. CUPSHE Rep
over a year old

Hey there!
We appreciate it so much and we’re so glad you loved the swimsuit.
Your reviews go a long way in helping more awesome people discover the brand and save money on quality swimwear.
Thanks again!
Cupshe

Germany
1 review
0 helpful votes
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Hands down amazing
April 2, 2018

Cupshe was hands down amazing in every way to me during my shopping experience. Their site was helpful, saw their products and had several fabulous recommendations. I would definitely recommend this site and especially their product to anyone looking for unique swimwear. I cant thank you enough for all of your help today!

Date of experience: April 1, 2018
Amanda D. CUPSHE Rep
over a year old

Hey there!
Thanks so much for your awesome review on the site.
We appreciate it so much and we’re so glad you loved the swimsuit.
Thanks again!
Cupshe

Washington
1 review
0 helpful votes
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Great Job
April 2, 2018

Great swim suits... delightful styles that are quite flattering. What you must know... this is an American company with great sizes. I was given a size 12 suit for Wife and didn't realize, because I didn't want to look closely at the price tag, that it was actually a size 8 USA. Sales person was quite helpful, overall, cupshe did a great job and i was really impressed. Thank you.

Date of experience: April 1, 2018
Amanda D. CUPSHE Rep
over a year old

Hey there!
We appreciate it so much and we’re so glad you loved the swimsuit.
Your reviews go a long way in helping more awesome people discover the brand and save money on quality swimwear.
Thanks again!
Cupshe

Tennessee
1 review
2 helpful votes
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Shipping
March 28, 2018

Even though they said that my item would be shipped within 10-12 days, at this point there has only been a label created (even though it's now been 15 days). If nothing changes, I will be looking into having my item refunded, and will be warning my friends not to order items from this site.
Order: *******

Date of experience: March 27, 2018
Amanda D. CUPSHE Rep
over a year old

Sorry for your inconvenience.
We cannot find the order under your name.
Could you please tell me your order number? We will check the order status for you.

Idaho
1 review
2 helpful votes
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Never got my order
March 26, 2018

I Placed my order #******* on 3/1/18 and they had no problem charging my card. Then it shows shipped on 3/2 but no tracking information. Unless it was sent by someone walking on foot I think I should have received it by 25 days. I will be calling my bank to alert them to fraud.

Date of experience: March 26, 2018
Amanda D. CUPSHE Rep
over a year old

Sorry for your inconvenience.
Our agent sent an email to you to help you complete the return process, please check it.

Oklahoma
1 review
2 helpful votes
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I ordered on March 4th. It's been over 20 days and the status of my order has not budged from "Label created" on FedEx. I emailed Cupshe about this and they have not responded to me. If Cupshe is still not going to make things right by not delivering the order, I cannot wait to get my money back by filing a claim with my bank.
Here are Cupshe's and FedEx's order-tracking pages. Note how they differ from each other -- literally not on the same page in terms of delivery. I think it's a no-brainer to trust FedEx's information more.
Even with the success stories out there with Cupshe, better safe than sorry and don't support the company at all.

Date of experience: March 25, 2018
Amanda D. CUPSHE Rep
over a year old

We do apologize for your inconvenience.
Your original order was lost. We had arranged to resend the package to you.
Now the package delivered to you.
So sorry for the delay and trouble again.

Texas
1 review
3 helpful votes
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Terrible experience
March 26, 2018

This site is TERRIBLE! I placed an order on 3/1, they say it was delivered with no legitimate tracking info., and you cant comtact them except through email, and they will not refund my money. Keep offering me a coupon for 100% of the product to re-order, so I dont have to return. Im not sure how Im supposed to return something I didnt receive? I dont want to re-order, they have my order number and know what I ordered, if they are a legit company they would just re-ship me what I ordered. Seems like a scam to me! I will be disputing the charge with my credit card!

Date of experience: March 25, 2018
Amanda D. CUPSHE Rep
over a year old

Sorry for your inconvenience.
We cannot find the order under your name.
Could you please tell me your order number? We will fix your problems.

Nigeria
2 reviews
0 helpful votes
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Happy
March 23, 2018

I wanted a suit to flatter my mom bod. I'm 5'4 and 130. I got a medium. I haven't worn it in water yet but the size fits dry. I was on the fence and almost got a small but was worried it would feel too tight. I would agree with other reviews that it does not have the ruffles around the belly the way the picture shows but it still works.

Date of experience: March 22, 2018
Amanda D. CUPSHE Rep
over a year old

Hey there!
We appreciate it so much and we’re so glad you loved the swimsuit.
Your reviews go a long way in helping more awesome people discover the brand and save money on quality swimwear.
Thanks again!
Cupshe

Colorado
1 review
3 helpful votes
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I ordered well over a month ago. They say it shipped on Feb 27 but there is no legit tracking, just what they say. I'm very, very disappointed and it's not nice to steal from people. I will be reporting fraud with my bank.

Date of experience: March 21, 2018
Amanda D. CUPSHE Rep
over a year old

Sorry for your inconvenience.
We cannot find the order under your name.
Could you please tell me your order number? We will check the order status for you.

Massachusetts
1 review
3 helpful votes
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Cannot return
March 21, 2018

Have tried to email them multiple times for returning. Have not heard back. If I don't within a couple weeks I will contact my credit card company to fight the charge.

Date of experience: March 20, 2018
Amanda D. CUPSHE Rep
over a year old

Sorry for your inconvenience.
Our agent sent an email to you to help you complete the return process, please check it.

Florida
3 reviews
14 helpful votes
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I had written a 1 star review because the first suit never came. And though they promised a new one would be sent, I had a hard time getting a Tracking number or Shipping information from them. But lo and behold, the new suit arrived today. And I am shocked at the quality. It is soooo well made and fits beautifully! I can't believe how much I love this suit. Shopping for bathing suits is always so difficult in a store... But I would absolutely buy from them again. I appreciate that they made it right... and in a big way!

Date of experience: March 20, 2018
Amanda D. CUPSHE Rep
over a year old

Sorry for your inconvenience.
We have checked that your package was delivered, but you said you didn't receive it, so we have already arranged the resend to you on March 15.
Our agent sent an email to you with the new tracking number, please check it.