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Crystalead

2.1
crystalead.com

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Crystalead Reviews Summary

Crystalead has a rating of 2.1 stars from 62 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Crystalead most frequently mention initial investment and credit card. Crystalead ranks 923rd among Marketing sites.

service
28
value
25
quality
26

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Virginia
1 review
4 helpful votes
Follow Rick R.
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$25,000.00 cdn gone in 8 months. DON`T FALL FOR THIS SCAM! Wish i had never replied to their false add. I am so depressed about the whole thing. They promise and promise but wait, first send "more" money, again, and things will get better. Ya sure, things NEVER got better, only worse. They talk and talk, confusing the heck out of a person, only to rip people off. My savings account is drained, i`m
62 years old and apparently very stupid for dealing with them, working 12 hrs a day to make ends meet. DEPRESSED! Hope they get what they deserve. Karma`s a b***h. Not even worth a fraction of a star but i had to select one before i was able to submit my review.

Date of experience: July 16, 2021
Canada
1 review
1 helpful vote
Follow Nyirou A.
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Scams
July 1, 2021

I joined them on December 2020, invested $3k with them. When I asked them to withdraw my money the refused claiming the added bonus which they didn't, please people don't ignore the reviews which said they are scams, that what I did, I read some reviews that say don't, they are scamed, to those who they scammed already reported them to fraud prevention if you are in Canada or in US that what I did, I'm going to call UK fraud prevention as well. Please don't throw your money, they asked your government documents so you think they are really business but their games is to Show that document to the bank since you signed fake agreement document, Bank will not do anything. They only help you to report them to government. Please don't put your money there.

Date of experience: July 1, 2021
Australia
1 review
3 helpful votes
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Crystalead update on account closure
July 1, 2021
Updated review

Well!
Attached below is the screenshot of the response from crystalead as per the email I sent them (through the web portal) Which challenged them to close the account and refund the existing funds minus the "Bonus"
The reply was a confirming of closing the acct and sending the funds back to my Credit Card; with a disclaimer that it could take up to 10 days for the funds to appear as a credit in my acct!
This morning, I checked my credit card online and $10,485 was deposited in 3 transfers to my Credit card.
Does this exonerate them from the sleight of hand actions? Nup!
Are they a reputable company to work with to create an ongoing cash flow? Nup! (too many hoops and hurdles)
I may have been the customer that was once placid, but turned nasty with them based on their sloppy attitudes?
So! The breakdown of the funds returned are this:- initial investment was AUD$8000 of mine, they put in a USD$6000 'Bonus' due to the amount I submitted.
Over the 1st 8wks various campaigns were established which triggered hits and enquiries amassing an account gross value of USD$11,700 which was then reinvested across less campaigns, but with a larger cash input.
The synopsis of this venture for me is this- I outlayed AUD$8000 in Feb '21 it became obvious that this company was 'different' in a lot of ways very quickly. 4 months later I closed the account due to my scepticism of the setup and downsides in contacting them. The result of that was the funds I recieved back was a $3700 profit on my investment!
From my perspective - There are too many red flags for this company to attract people willing to take them at their word.
The other side of the argument is of course you made $3700 profit over 4 mnths! Agreed! But it is still not for me.
I hope this has been enlightening, I have attempted to be objective as well as pragmatic regarding this short adventure. I do feel that forums such as this can be extremely useful for venting/sharing, however; there has to be a balance of relevant facts for others to make their own minds up.
Thanks
Pete K

Date of experience: June 30, 2021

Client Relations!
Responding to the charge back on my credit card!
I received a contact regarding the charge back to my credit card today from Client relations.
It was to do with $3800 drawn from my credit card on the 31/03 during the time which I was arranging a draw down on my account balance to be credited BACK to my credit card.
I required funds from the current balance for house renovations, My acct manager James Bishop said I did not have enough available (at $18,000USD) to draw down. He then attempted to badger me into putting another 20K into the account because of the fall in Bitcoin was a once in a lifetime opportunity! We had some harsh words with each other and I decided I would close the account (if you look thru correspondence you will find 3 emails sent to that end)
Tell me - why does it take a week to action a request for funds removal, where a Decision to invest more is instantly followed up? On the same track; why can I not contact my "acct manager"directly?
I finally spoke to "Lee" who would arrange a deposit to my Credit card of $1000 (so much for my renovations) We confirmed the details of my card... Next thing I noticed was a drawdown on my Card for $3800, as opposed to a deposit being put in there... which arrived 5 days later. I contacted my card supplier and reported it. THAT is why you suffered drawdown from my bank!

Personally I have become very suspect of the business practices of this company. I note that 6 weeks into the current campaign that "Lee" encouraged me to embark upon ( why are they all South Africans?) the account ballance shows $0 today? That was from a $20,000
Re investment!
I would think a 20K investment would-
> Be of significant enough value to be able to contact my "acct manager" directly to query same!
> Be able to get a response for input/ on the acct through the support page within a week!
> Be able to trust my "acct" manager that "no, close the acct" means exactly that! As opposed to
Drawing down a further $3800.
> Suggesting I should pump another 20K into the acct, because he "knows I can afford it" to
Pump it into Bitcoin after it crashed... and crashed it has stayed for nigh on 2 months.

You are not financial advisors, and I doubt if the company is registered as such, or carries indemnity. So please spare me the concern for your reputation, and service diligence as it only comes to the fore where there is a possibility of more money to be taken.

Then again! You can retain what credibility remains by doing exactly what I requested when I contacted the boys in 31/013/21 to close the account!

Date of experience: June 23, 2021
Canada
1 review
3 helpful votes
Follow Kristie V.
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This company is a complete SCAM! They only have positive reviews because they are writing them themselves, or are paying people to write positive reviews.
Please be aware. The company seems legit when you talk to them, but after a short while, you will start to notice discrepancies in what they are telling you.
I had $31,500USD stolen from me by this company Money that was for my retirement. I truly believed that they would take my principle amount and possibly build a small amount of profit, but instead they kept calling, and calling for me to invest more money.
When I refused to invest more I had a man named Mr. Jones come on the line and proceed to yell at me, and tell me that I was never going to get my money back if I didn't smarten up and pay more money
They have now blocked me from contact, which I am sadly assuming I have lost all my money. The saga continues, and I will be updating every scam site I can find
BE CAREFUL PEOPLE! THERE ARE MANY MARKETING COMPANIES OUT THERE DO NOT USE THIS ONE!

Date of experience: June 24, 2021
Canada
2 reviews
6 helpful votes
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SCAMMERS--
June 9, 2021

Initially I invested $250 US and roughly 50% per month was apparent in first month-- then they suggested (repeatedly) that I increase my leverage so I added another $5000 and according to my calculations my balance after 6 months was $18,500 -- then the scam began!
I requested a withdrawal of $1000 to test this and got $200 only in a week or so (that was 3 months ago). Now I have made 2 more requests for same withdrawal amount and although site says it was "sent" no funds have been received. They used to call me weekly to try to get me to deposit more, but when it became evident I want to withdraw some of my alleged profits they do not communicate -- no answer to my emails and requests for support. Account is still there but does not work anymore.
It appears to be a scam but with a fairly subtle convincing approach until they have extracted money and you want some of it and the alleged profits back. Should be prosecuted and banned! Do not use!
Is there an international agency which deals with such fraudulent organizations?

Date of experience: June 9, 2021
Canada
1 review
6 helpful votes
Follow Ray N.
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This is a scam, Do Not Putt any money in that company. They are really good taking your money out of your Bank account but really bad refunding the profit if you have some. I do not recommend, they are using peoples money to pay for advertised and you get pay back by the number Lead.
They will not refund, you have a delay of 6 months.
They are Bitcoin as a Trap. DONT go with Them. Company name is under Crystalead.com
Process is lengthy, if you do go with them cancel your credit card afterwards.
This message is for All Canadian

Date of experience: June 4, 2021
Australia
2 reviews
9 helpful votes
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Ripoff scumbags
June 1, 2021

As soon as u pay them the money they just continually stuff u around till u then request to have your money back then they delete your account and pretend you don't exist I would never invest in this crap again bunch of leaches

Date of experience: June 1, 2021
Canada
1 review
11 helpful votes
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Left alone.
May 6, 2021

I felt confident when I started my investment that it was a good thing. I bought several "campaigns" and was assured that there would be a good return on them as they were popular and a good investment. Over the last 8 months I waited expecting to withdraw some of my profits that I was assured that I had accumulated. Every time I tried to contact my "manager" about withdrawing funds I would not get an answer back. I made at least 8 attempts to contact him over the last 3 weeks only to be left waiting for an answer. Everyone was so helpful when it came to investing my money but it seems no one is helpful when I try to collect my profits. All I get is emails saying they tried to contact me but I was unavailable and they would try again at a later time. I invested my money to help prepare for my upcoming retirement because I had nothing put away to help pay the bills when I had to retire. Now I am retired and am beating my head against a wall trying to reap the so called profits of the investments I made. It was easy getting in but can't get anybody to help me now that I want some money back. It seems weird that the emails say they called but I don't recall anyone phoning me and me answering the call. My phone is always on, especially since I was making myself available to take any call coming in from them. My advice is to use caution if anyone is thinking of investing with this company. Now I am seeing all kinds of red flags that I didn't see in the beginning.

Date of experience: May 6, 2021
Canada
1 review
16 helpful votes
Follow Steve B.
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This company kept asking me for more and more money to invest in advertising campaigns. They kept adding bonuses of their own money. This gave them control over the campaigns I invested in. They lead me to sign a form indemnifying them of any attempts to prosecute them, and to acknowledge that there is no guarantee that I would ever make any money. They are skilled con men and liars. They will promise you thousands of dollars, but they hold your money ransom, telling you that you need to give them more money so they can send you your profits, but they never do. They prey on retirees and senior citizens who live alone. I was taken for $13,000, which was my life savings and I don't believe I will ever see it again. Please, don't give this company any money. They will clean you out. They have no conscience, no scruples or business ethics whatsoever. And there is nothing you can do to get your money back. Please don't be taken in like I was. You have been warned! Also, I'm convinced this company is deliberately posting fake positive reviews to offset the bad ones and misinform people.

Date of experience: April 27, 2021
Canada
1 review
23 helpful votes
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Run Run Run Around
April 15, 2021

At the beginning it was all joyous. Now its always the answer that he has to get the guy I signed up with. My money is sitting there doing nothing. Everytime I want my campaigns activated or money refunded its a story.

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Date of experience: April 15, 2021
Canada
1 review
9 helpful votes
Follow Kristen A.
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So I too found myself in this scam thinking it was trading in bitcoin, then im registering with a company called Crystalead? They sounded professional bit just wanted payment and i felt pressured to deposit so i did. I know yes I do need a backbone. So after payment was success all I was told was that I would recieve 2 phonecalls from 2 different people, manager? And i cant remember who else within the next 48 hours. All I got was one phone call so far and all he was talking about were the great reasons why many other clients were investing even more than the original deposit amount i had already paid. It seemed like he was being genuine and wanting to get to know who i am my life ya ya for the customer and company relationship... but after a short while it all seemed more phony than anything, and so i was told that he would be sending me an email with my password for the platform and i was to open it but my boys were starting to really need my attention and even on his end of the phone sounded like their was a party celebration going on! Men were yelling, cheering and i could barely even hear the guy on the other side... and then all I could make out of what he said was that he would send me my email to keep checking... because i was not recieving this so called email with my registration details. And that is the last i have heard from them. I dont even know where to call because i dont even know if it was legit... i have a huge feeling that i have sadly just been scammed of $269 USD! I still have no emails, no phonecalls nothing from them! I cant even log into the website crystalead! It doesnt recognize my email i used to register with! Im a single mother of 3 young boys just trying to live a stable life and regret trying to invest in anything to try make a little extra income! Can anyone please give me some tips on how i could try get my money refunded back? Or recommend anything?
THANKS SO MUCH!

Date of experience: April 2, 2021
Idaho
1 review
0 helpful votes
Follow HENK V.
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Now Henk is happy
March 28, 2021

What I wrote yesterday about Crystalead I am happy to say they have contacted me and I got my account back online and they are working with me again.
Thank you Crystalead from Henk.

Date of experience: March 28, 2021
Canada
2 reviews
15 helpful votes
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Scammers
March 17, 2021

I initially invested the base amount of $200 US as I was skeptical of this company. After my "campaign" was done running... approximately three weeks I had made $450 US. My representative said I had such a good campaign that I should invest in a higher level campaign and began pressuring me into invest in the silver or gold campaigns- about $1800-2500 US. After doing some research on this company I noticed that many people are having issues withdrawing their money so I told him I wanted to withdraw all my money and then I will think about reinvesting it into one of the bigger campaigns. He was not very cooperative with this plan and continued to pressure me, but eventually told me he would get the process started. About a week later a different man called me to pressure me into one of the larger campaigns. I told him repeatedly that I do no trust them and I want to withdraw everything. He then said he would start the process for withdrawal. After two weeks I have not heard anything back from the company. I noticed about a week ago they did refund the initial investment of $200 US onto my credit card, but the $450 profits are no where to be seen. I attempted to login to my account on Crystalead and they have removed my account and I can no longer login. I would stay away from this company!

Date of experience: March 17, 2021
Canada
1 review
10 helpful votes
Follow JOVAN C.
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All the money is in their control!
-To get my profit I need proof from them! Then they don't send me all my small profit. I worry what will
Happened if they have large amount of my money in their hands.
-They don't respond on my request for money until I push them.-They keep calling me any time, even early morning.
-They encourage me to go with biggest money and promise me big profit.
-In their disclosure is paragraph "you understand you
Can loose your money" I have to agree with it when I open account!
THIS IS NOT TRUSTFUL PLACE FOR ME TO PUT MY MONEY.
I got impression they saw opportunity to pull me for bigger money
And the returned some money from my profit when i pushed them.
(see screen shots) My profit, my request and my return then chat with them

Date of experience: March 16, 2021
Canada
1 review
18 helpful votes
Follow Johnny A.
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Unless you looking to lose ur money. They are good at scamming take your money and will never return a penny! Be careful all

Date of experience: March 5, 2021
Canada
1 review
13 helpful votes
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Crystalead will not give out your money once you ask them for that,,, they take your money and they make you rich on paper only,, be careful don't waste your money

Date of experience: February 24, 2021
Canada
1 review
5 helpful votes
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Nice
February 12, 2021

Helpfull staff... my account manager has helped a lot to make a second income.
Good company.
Recommend it

Date of experience: February 11, 2021
Canada
1 review
24 helpful votes
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Stay away from this company.
I found them through a Bitcoin website called bitcoinup
They pose as a financial company trading in Bitcoin.
Once they get your money they don't deliver what is promised, and they try to take more money.
If you ask for a refund they go silent, and hang up. They don't return my messages.
Stay away.
They may also pose as another company called RBCmarkets, but they are the same.

If people are interested in Bitcoin or stocks go through reputable sources like a bank or well known stock broker.

Date of experience: February 9, 2021
Canada
1 review
41 helpful votes
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They were so accessible when it came to helping with transferring money into my Crystalead account, but now I can't get a hold of anyone to help withdraw my money! It's been weeks I've been trying to reach my account manager but he is ignoring me. It doesn't matter that I submitted a request to withdraw with a automated message saying my account manager will contact me within 48 hours.

I really don't understand all the positive reviews on here. I believed those reviews and wanted a second income too. It's all a scam!

Date of experience: February 1, 2021
Canada
1 review
16 helpful votes
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Not good company...
January 30, 2021

Then they can transfer all amount. But they keep all us money.we didn't get anything back yet. We still fighting with them to getting money back. Please I'm requesting to all public be careful when you investing your money to the stock markets.

Date of experience: January 29, 2021