Check out our latest communities fighting
AI scams on Reddit and Facebook

website thubmnail of CraftVinyl

CraftVinyl

3.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate CraftVinyl?
grey stargrey stargrey stargrey stargrey star

CraftVinyl Reviews Summary

CraftVinyl's reputation is polarized, with strong sentiments on both sides. On the positive side, many customers appreciate the quality of the products and competitive pricing, often praising the owner for his straightforward, no-nonsense approach. Loyal customers report timely deliveries when they adhere to the company's guidelines. Conversely, significant concerns arise regarding customer service, particularly related to communication, lack of tracking information, and perceived dismissiveness from the owner. Many reviews highlight a need for better transparency and responsiveness to customer inquiries, indicating that while some customers thrive in this environment, others feel neglected and frustrated.

This summary is generated by AI, based on text from customer reviews

service
16
value
16
shipping
14
quality
16

We monitor reviews for authenticity

Florida
1 review
6 helpful votes
Follow Michael M.
Unfollow Michael M.
Share Review
Report Review

This company verbally abuses customers and clients. Instead of being a professional individual, the owner takes pride in making people upset.
After seeing and hearing the stuff said about other crafters and the posts made to my wife's account, because she made a comment on how the business should respect others, he started hate posting on her page.

Date of experience: July 22, 2020
Illinois
1 review
11 helpful votes
Follow L R.
Unfollow L R.
Share Review
Report Review

The replies to anyone commenting on his site or Facebook page are obscene. He flaunts his disregard for his employees and then turns around and bashes anyone who contradicts him.
He's a POS who doesn't deserve your business,

Date of experience: July 22, 2020
Canada
1 review
10 helpful votes
Follow Tiffany M.
Unfollow Tiffany M.
Share Review
Report Review

This man harasses and stalks business pages... if anyone voices their bad experience with him Nick will go to their facebook page or business pages and leave negative reviews. His business group on fb is all about harassing and tormenting anyone who speaks out against him.

His group admins members belittle ppl constantly. And he allows it because he does the same thing he records phone call conversations and voicemails of clients and uploads them to a website so that he can humiliate them as well as a site for videos it's rather sickening

Date of experience: July 22, 2020
New York
1 review
0 helpful votes
Follow Angela h.
Unfollow Angela h.
Share Review
Report Review

Truly the best prices and selections I've seen anywhere, you have to read a lot, all of it, if you can't, don't fret, lots of other websites are pictures and prices only
A no nonsense store, to the point, not for the delicate or politically correct,
(what does it have to do with buying Vinyl anyways?)

Date of experience: May 25, 2020
Ohio
1 review
3 helpful votes
Follow Lee M.
Unfollow Lee M.
Share Review
Report Review

Ordered 6 months ago and still didnt get my vinyl. WE are the suckers. He took our money and getting interest for 6 months.

Date of experience: May 25, 2020
North Carolina
1 review
0 helpful votes
Follow Heather G.
Unfollow Heather G.
Share Review
Report Review

Love craftvinyl. Have ordered from the site 8 times in the last 6 months and haven't had a bad experience yet. As long as you can read and comprehend on a 3rd grade level you will be just fine.

Date of experience: May 24, 2020
Ohio
3 reviews
0 helpful votes
Follow Sheila H.
Unfollow Sheila H.
Share Review
Report Review

Y'all don't know what you're missing! Yes there are "rules" but they are common sense and just right there on the pages.

Date of experience: May 24, 2020
Missouri
1 review
1 helpful vote
Follow Kristal H.
Unfollow Kristal H.
Share Review
Report Review

Nick and his crew have the best deals around! Shipping is fast on normal orders and sales timeframe are outlined in bold red letters so that nobody misses anything. As long as you read the "rules" on the webpage and group and follow them you're good! Comprehension is key! I had an issue with an order once, I emailed him and he corrected the error without any harsh words. Legit issues are dealt with promptly and professionally! Won't order from anywhere else. Highly recommended!

Date of experience: May 24, 2020
Pennsylvania
1 review
0 helpful votes
Follow christine r.
Unfollow christine r.
Share Review
Report Review

If you can read this review, then you can read all his terms and conditions for orders at his business. If you do not agree or like the terms and conditions, go somewhere else and pay a lot more. Most websites as businesses don't spell things out as clearly as he does.
If you are impatient and can't wait, order somewhere else. Your order will never arrive in two days.
If you can't figure out how informed delivery from the USPS works so that you can track your package without being given a tracking number from the company, go somewhere else and pay more.
The prices are low because the owner expects people to be able to follow and understand these simple things.
I don't buy my vinyl anywhere else unless I need it that day and can't wait for an order. I've never had an issue and I've been very satisfied every time I ordered with them.

Date of experience: May 24, 2020
Florida
1 review
0 helpful votes
Follow Leslie S.
Unfollow Leslie S.
Share Review
Report Review

Yes, the owner is rude... but it's only because of years dealing with people that think the rules apply to everyone but them. They have the BEST prices on the internet. Just read the directions and do as they say. If you can't do that, shop somewhere else.

Date of experience: May 24, 2020
Illinois
1 review
1 helpful vote
Follow Jennifer M.
Unfollow Jennifer M.
Share Review
Report Review

I've ordered from Nick and his crew for several years now and have had zero issues. I was also taught growing up to read rules and abide by them, so that's probably why. So, if you can follow rules like a good little girl or boy, you'll have zero issues. If you can't, well then ill sit back and get my popcorn ready.

Date of experience: May 24, 2020
Georgia
1 review
0 helpful votes
Follow Jena L.
Unfollow Jena L.
Share Review
Report Review

I have ordered and had no issues at all! Everyone i have dealt with has been kind, courteous and most helpful! They truly care about their customers and the prices are AMAZING!

Date of experience: May 23, 2020
Georgia
1 review
5 helpful votes
Follow R E.
Unfollow R E.
Share Review
Report Review

Owner is rude, disrespectful and disgusting.
All the positive reviews today are only because someone posted in his group about his bad ratings so the followers were trying to improve his rating.

Date of experience: May 23, 2020
Alabama
1 review
0 helpful votes
Follow Brandy W.
Unfollow Brandy W.
Share Review
Report Review

Love Craftvinyl. Best prices around. If you can't follow directions then don't order from them. Will buy from them again.

Date of experience: May 23, 2020
Missouri
1 review
0 helpful votes
Follow Sandy P.
Unfollow Sandy P.
Share Review
Report Review

I've been using vinyl for several years now. The first year or so I tried a number of different places online to buy from. I heard about craftvinyl.com on a forum and since then have never ordered from anywhere else. I'm only a hobby crafter, so shipping isn't an issue for me. I have never had an issue with any order.

Date of experience: May 23, 2020
Kentucky
1 review
0 helpful votes
Follow Ashley B.
Unfollow Ashley B.
Share Review
Report Review

Perfection
May 24, 2020

Great prices on vinyl can't find it cheaper anywhere else. Nick the owner is fantastic can't beat his prices and the sales are amazing

Date of experience: May 23, 2020
Illinois
1 review
0 helpful votes
Follow Tonya H.
Unfollow Tonya H.
Share Review
Report Review

Great prices!
May 24, 2020

Great prices! Never had a problem. Site has rules but they are simple rules. I have order a handful of times and my order has always been right.

Date of experience: May 23, 2020
Germany
1 review
0 helpful votes
Follow Courtney M.
Unfollow Courtney M.
Share Review
Report Review

Fav vinyl place!
May 24, 2020

Quick shipping, awesome prices. If you can read and follow instructions, this is the place for you ;)

Date of experience: May 23, 2020
Ohio
1 review
2 helpful votes
Follow Brittney E.
Unfollow Brittney E.
Share Review
Report Review

I've been ordering from craftvinyl.com for a couple years now. I've never had a single issue. Always receive exactly what I ordered, plus extra goodies, and the prices cannot be beat. The vinyl is always excellent quality, and the selection is phenomenal! I will admit though, I am educated and I can read simple english, so reading the rules comes easy for me... thus, I've only had great experiences. I HIGHLY recommend craftvinyl.com for all your vinyl needs.

Date of experience: May 23, 2020
Pennsylvania
1 review
1 helpful vote
Follow Day S.
Unfollow Day S.
Share Review
Report Review

I have ordered from here a handful of times and their prices are great and shipping times as stated. Will continue to order from them!

Date of experience: May 23, 2020