Craftsy

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2.4
Reviews 54
5 Stars
11%
4 Stars
2%
3 Stars
6%
2 Stars
9%
1 Star
72%

Texas
5 reviews
16 helpful votes
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I miss videos about my own interest
January 8, 2018

I am still in my trial of a week, but I have been looking around a bit, watching some videos. Most of it is mainly for beginners, and I really miss all kinds of other craftsy or art stuff, like book binding, pottery, and printing. So, for me, probably not so workable. More a video version of Pinterest. But I like how friendly it looks.

Date of experience: January 7, 2018
Washington
1 review
10 helpful votes
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30 days to respond to help email
September 20, 2017

I purchased a kit from them and when I sent an email for help, it took them a few days to respond that they were looking into it. After 2 weeks I sent a follow up and was told that they got behind because of the holiday. I'm sorry but Labor Day is only one day. And now it's 2 weeks later and I STILL don't have a response.

Date of experience: September 20, 2017
California
9 reviews
12 helpful votes
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I was looking for an online class that provided interaction with the instructor. I am trying to learn how to knit and I thought Craftsy would be just the thing I needed. Well, it was not. Craftsy is nothing more than videos you pay for. Don't get me wrong, they do give you what they say they will, But they make it sound like it is something different than any free learning video you can find on the web. They claim to have online instructors to help you learn, but I am convinced their online instructors are just videos. They say you can ask questions. And you can,, but the responses are just canned replies. Sometimes they do not reply at all. If you are a brand new, never before knitted person. Keep looking for your solution. Craftsy is not it. Just keep looking at the free videos and you may come upon one that suits your needs. FOR FREE... If you just want to buy videos of a type of craft you are interested in then Craftsy is for you. If you just want to buy knitting supplies then Craftly is for you. If you want to get in touch with other knitters and people selling their wares,, then Craftsy is for you. If you want to actually learn how to do a craft, then save your money and find a free video on your craft, because that is all you will get at Carftsy.

Date of experience: September 15, 2017
Florida
3 reviews
50 helpful votes
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Great classes
April 1, 2017

I really love their classes. I've learned so much. It did take me a little while to understand how to use the site but now I'm a pro!

Date of experience: April 1, 2017
Ohio
2 reviews
4 helpful votes
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Craftsy's contests and staff
February 1, 2017

One person gave a review that Craftsy has contests and never announce winners. I happen to be the winner of their $500 spending spree. I saw my name posted on their blog and a couple of the staff members emailed me to congratulate me. They were sooooo helpful to me and went above and beyond what they needed to do to help me.

As far as ordering from them, I have ordered from them and have been completely satisfied with their service.

I've also purchased many of their classes, some on sale, some not, and I have been happy with almost all of them. There was one class that I know of that had lots of complaints that there wasn't much to it. To the purchasers of that class, Craftsy gave another class of their choice to "make it up" to them.

I can't say enough good things about Craftsy. They are not perfect and there is no way any business can please everyone, but I think they try their best. I say... take negative reviews with a grain of salt. Remember that people who have had a bad experience are more likely to express their feelings than the thousands of people who have good experiences. That's just the way human nature is.

Date of experience: February 1, 2017
Massachusetts
1 review
6 helpful votes
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Men are clearly overlooked at Craftsy. It assumes all followers are female (clearly most are) and the class descriptions do not detail if the class videos delineate to cover the anatomy differences of men's bodies (Hint: Most do not) when planning and sewing a garment. I know what I am talking about as I have probably purchased over 30 different classes. I have also written Craftsy several times about the frustrations. They always respond promptly, but never make any real change to make the site more male-friendly and inclusive. If you are interested in women's clothing, then great... It's wonderful for that, but I am not interested in making women's clothing, and so find myself in a very unrepresented market. If you are like me, my advice is stay away and watch YouTube videos instead.

Date of experience: November 24, 2016
Illinois
1 review
6 helpful votes
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Contests
September 18, 2015

I don't like it that he have contests then don't pick out the winner and give them the specified prize. I entered photographs in the August Photography challenge and they never did post an announcement of a winner and my comment on facebook asking about it was taken down and not answered.

Some of the classes are great but others are a waste of money. They also have too many classes of the same exact thing, just a different instructor.

Date of experience: September 18, 2015
Massachusetts
1 review
5 helpful votes
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Best classes and customer service!
September 15, 2015

This site is awesome and has helped so many people learn to sew and quilt and knit (in my case). Every time I have written in to their support team, they have been personal and helpful!

I even needed a call from someone and they gave me a call back within the hour. I can only sing their praises.

Date of experience: September 15, 2015
Washington
2 reviews
13 helpful votes
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The new Craftsy
September 15, 2015

I started with classes on Craftsy when they first got started. Back then the quality of the classes were outstanding. Since they have grown at an alarming rate the quality of classes has diminished. It appears anyone can become a Craftsy instructor. Many of the newer instructors do not get back with questions, sometimes for days or even weeks. If your not satisfied with a class they will switch you to another however, the choices are limited and if you can't find a class you enjoy your out of luck. I have a few classes I'v kept from a couple years ago. If your into quilting you will find many classes on the same topics just different instructors. Craftsy, in my opinion has grown too big too fast and are becoming a run of the mill company. Nothing special about Craftsy anymore.

Date of experience: September 15, 2015
Australia
5 reviews
7 helpful votes
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Love this site!
July 13, 2015

I love the Craftsy site! I have started taking drawing and painting lessons to improve my own skills and experience. The instructors are all knowledgeable and enthusiastic about their lessons. Other students offer guidance and encouragement while you are doing your projects!
You choose the time and can review the lesson plans anytime or place. Its easy to find new projects and products on the website. They also offer discounted session and suggestions for your next project. Not only great for the beginner but an experienced artist too! :)

Date of experience: July 12, 2015
Missouri
4 reviews
15 helpful votes
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I purchased over fifty Craftsy classes using my Kindle Fire. Craftsy made a change to cater their videos to the Ipad user so my classes no longer play videos on my Kindle Fire. After two months of frustration with tech support, Kindle and Craftsy have both left me hanging. Unless I buy an Ipad, I'm pretty much out of luck. My Kindle plays You Tube and Facebook family videos. It's only the Craftsy website that is no longer user friendly to my specific needs. Craftsy assured me they would address the problem but have stopped communicating with me.

Date of experience: March 28, 2015
Illinois
10 reviews
74 helpful votes
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This site offers craft ideas, knitting and crocheting classes, and sells yarn. Customer service isn't great and classes are overpriced. Shipping costs are too high and take forever, and they require you to use Facebook. They also require your Facebook friends list, news feed, and anything you make public on Facebook. They do have some good ideas, though.

Date of experience: January 7, 2015
California
1 review
7 helpful votes
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Craftsy is my favorite place for knitting projects! I'm also buying a lot of my Christmas gifts this year from other vendors on Craftsy. I like the interface a lot better than Etsy. And the unique gifts are the best.

Date of experience: November 14, 2014
Illinois
8 reviews
22 helpful votes
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I get a daily email regarding their great sales on fabric precuts for quilting. You get what you see in a timely fashion. Once I did not receive my order, and they immediately sent out a new order. I just wish they would have a way to combine shipping on orders, hence the 4 stars.

Date of experience: October 16, 2012