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Crackle

1.8

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Crackle Reviews Summary

Crackle has a rating of 1.8 stars from 412 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Crackle most frequently mention many commercials, streaming service and watch anything. Crackle ranks 187th among Streaming Movies sites.

service
39
value
37
shipping
8
returns
8
quality
35

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Indiana
1 review
2 helpful votes
Follow dfvkjadfv S.
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Free is only a good thing if it works: Crackle doesn't. Waste of time. I pay now for service that does work.

Date of experience: June 27, 2013
Louisiana
1 review
2 helpful votes
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I am using my android phone now to make this comment because Every time I try to watch a movie using my tablet cackle freezes and I have to power down to stop it, and 4 hours ago my tablet just lost power at a 96% charge when I clicked play on a movie on cackle and now my tablet doesn't even power on. So I took it to a friend who works as a pc repair man and he said my tablet is dead, well I just bought it yesterday, so I will contacting cackle for a lawsuit if it doesn't start working tomorrow! Btw cackle is the worst site I ever used!

Date of experience: June 13, 2013
Illinois
1 review
2 helpful votes
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It's got some good shows, but only a handful. The overall video quality is pretty horrible. I don't mind advertisements, but not when it causes the movie to reset or freeze. Many times I have to restart the movie and then select the section I was previously on, enduring the advertisements all over again. All-in-all, it's a pretty bad service, even for free.

Date of experience: May 17, 2013
New York
10 reviews
21 helpful votes
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It's free and the selection is good. They need to get paid somehow and that somehow is through commercials every 8-15 min. Depending on the content.

It works fin on my Android phone as well as my Windows 8 pc and Windows 8 tablet.

Only with they would add a bit more content.

Date of experience: May 1, 2013
GB
1 review
2 helpful votes
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Would not recommend
April 24, 2013

Would not recommend. Watched one movie and had interruptions for adverts every 10 minutes, 7 times during the course of the movie. Adverts were always the same, and it sure gets boring to watch 2 copies of every advert, every 10 minutes.
I would rather pay 0.99 to rent a film ad-free, than have the movie interrupted over and over and over again.

Spoilt the move, spoilt the experience, will never use again.

Date of experience: April 24, 2013
Pennsylvania
1 review
3 helpful votes
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Terrible trying to watch any movie that's longer than 10 minutes. Can't tell if it's Crackle or the Roku, but it keeps going black. I have to keep restarting until the frustration level is so high you just want to shut it off. Don't have the same problem on the Roku with Hulu or Amazon, etc. Just Crackle!

Just not worth the effort!

Date of experience: April 23, 2013
North Carolina
1 review
3 helpful votes
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Frustrating trying to watch on my "Smart TV"!

Sometimes I can watch a whole video, But most of the time, it'll only play till the first or second set of commercials, and kicks me back to the main menu showing the video I was "trying" to watch as "Completed", whether I'm logged in or not...

I"M DONE!

Date of experience: March 31, 2013
New Mexico
1 review
2 helpful votes
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Frustratring
March 18, 2013

Frustratring - i had a suspensful movie going - i watned to see it through - but what a pain - this is the worst - i will never go here again

Date of experience: March 18, 2013
New York
10 reviews
25 helpful votes
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I like the site overall but i hate the fact that the movies expire within a certain amount of time and i also dont like the fact that the editors get to pick the videos that they will add to the site

Date of experience: February 25, 2013
Oregon
5 reviews
6 helpful votes
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Not worth the time it was one of the first site i used i dont like all the buffering

Date of experience: February 22, 2013
North Dakota
1 review
4 helpful votes
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I canceled cable tv because of too many advertisements and not enough choice on what they play and also they repeat the shows so often and mostly play old movies. I tried crackle.com and lo' and behold... advertisement forced on us every 7 or so minutes and they do not even break into the show a reasonable manner. It's downright offensive and angering to suddenly have the show stop. I muted the tv every time but still it's horrible. I have tried to remove my account but apparently they only allow deactivating the account. Apparently they will keep your info indefinitely, forever... whatever. :( I am highly disgusted with this site and will stick with sites like netflix and hulu. It's not only crackle that is keeping the info of the accounts but 3rd party unknown and untrusted companies are as well. I give this site 100,000 thumbs down.

Date of experience: January 18, 2013
Canada
7 reviews
152 helpful votes
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I watched on my PS3, because at the time I couldn't afford Netflix. The ads are annoying, the movie selection is crap, but its free, what can you except?
If you can get Netflix, get that. If not, stop complaining. It's free.

Date of experience: January 4, 2013
Massachusetts
1 review
3 helpful votes
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The movie app does not work properly. The first 20 min of the movies works fine, then the advertising begins and goes into a continuous loop mode repeating ads over and over.

So you watch the first 20 min of the video then its locked up in ads.

I agree with most, this is a waste of time. 1-04-2013

Date of experience: January 4, 2013
Washington
1 review
2 helpful votes
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When I first got my Roku I checked out Crackle and wasn't exactly impressed, but there were 4 or 5 TV shows and a handful of movies that were OK. I decided to go with it because it's free. I wasn't thrilled by the frequent Skittles commercials (they seem to be Crackle's primary advertiser), but I was impressed by the picture quality. Then in October they pulled almost all the content I liked. Now their TV content seems to be mostly Anime, which i do NOT like. Frequent, repetitive commercials + lousy selection = no Crackle in my Roku channel lineup. Sony can do better.

Date of experience: November 23, 2012
Canada
1 review
1 helpful vote
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Too many of the same commercials and too many commercials. They don't update the playlist often enough, too many (crappy) foreign films either poorly dubbed and or no sub-titling. This is speaking from the Crackle Xbox experience. Today they started showing a beer commercial. Beer commercials being aired on the Xbox 360 where the majority of users are under the age of 18. Crackle is simply around to collect the advertising revenue. They do very little to accommodate the end user. They should have called it Crapple.

Date of experience: November 20, 2012
Washington
1 review
2 helpful votes
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Seemed okay at first, I would still rank NetFlix, RedBox, other sources of movies much higher. Ads are annoying. Sony owns this, why ads? Out of the blue, I am getting "Service cannot be accessed at this time because server replied invalid information" errors. This makes no sense and there appears to be nothing I can do about. Another wasted app on my POS Sony BlueRay Player (BTW, definitely check out the LG BlueRay - don't go with Sony).

Date of experience: October 19, 2012
Ohio
1 review
3 helpful votes
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Freezes up too easily and too often. Every time I have to refresh, restarts the commercials. And then freezes up again. Pain. In. The. Butt. Sad that Sony can't do better.

Date of experience: September 28, 2012
Arizona
1 review
2 helpful votes
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I have tried to watch movies and tv shows on crackle and it is so bad. I continue to try to use and and the video drops while the audio continues to play. The movie or show will start over or just stop. I have even had to delete the app and put it back on as it will just get stuck on a black screen and not do anything. The commercials that play so often always work PERFECT! So what can I say It took me 2 hours to watch a 30 min episode of Bewitched.

Date of experience: July 20, 2012
Washington
1 review
1 helpful vote
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Crackle doesn't have the best selection of movies, but there are enough that I WOULD use the service IF it weren't for the incessant commercials. I understand services like Crackle make money off advertisements, but don't the Crackle executives read reviews of their site? The commercials are so frequent that the viewing experience is ruined--which means I'd rather NOT watch a movie than be rudely jarred out of entertainment-mode with garish, tacky, too-frequent commercials. Business people remark often that time is money. If they believe this, then they insult us by wasting our valuable time with commercial-overload. Better to pay for a movie, enjoy the 80 minutes, and get to bed, than sit through the insulting gibberish the ad companies try to push down my throat. And the irony is whatever product I DO happen to catch from an intrusive ad, I have such a negative feeling about I'm SURE not to buy it. Enough ads!

Date of experience: June 14, 2012
Texas
1 review
1 helpful vote
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Crackle was wotking OK for for many months.

But lately, viewing problems have increased for me.
To have video play, I have to go through an uncertain protocol:... login, play video from queue ( copy URL), log-out... (Paste URL)try again to play video... repeat...

Note: to those annoyed by too many ads, read up on HOSTS file. (ahh SNAP!)

Recenlty though... the crackle control-bar won't auto-hide (annoying)
After the 'break for the AD' (blocked).
( fix: move mouse/cursor ON/OFF screen)

Date of experience: June 5, 2012