Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Crackle

Crackle

1.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Crackle?
grey stargrey stargrey stargrey stargrey star

Crackle Reviews Summary

Crackle has a rating of 1.8 stars from 412 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Crackle most frequently mention many commercials, streaming service and watch anything. Crackle ranks 187th among Streaming Movies sites.

service
39
value
37
shipping
8
returns
8
quality
35

We monitor reviews for authenticity

West Virginia
1 review
2 helpful votes
Follow p h.
Unfollow p h.
Share Review
Report Review

Same loading stoppage issues with PS Vita version that came out today. They will never fix it.

Date of experience: February 25, 2014
Canada
1 review
5 helpful votes
Follow steven r.
Unfollow steven r.
Share Review
Report Review

It is the worst
February 18, 2014

It is the worst. The same ads run continuously. Sometimes the same ad 3 times in a row. They obviously have sold very little advertising. The content wasn't bad but who could stand the constant ads. I would gladly pay a few dollars a month for the service but won't watch it as seeing the same ad over and over and over again is just too frustrating. Would not recommend.

Date of experience: February 18, 2014
New York
1 review
5 helpful votes
Follow Delvin W.
Unfollow Delvin W.
Share Review
Report Review

Idont know what's going on, but cant watch any movies
Ot shows, it keep saying there is an error, that I not under

Date of experience: February 15, 2014
Texas
1 review
4 helpful votes
Follow Angelo P.
Unfollow Angelo P.
Share Review
Report Review

Most of the movies and shows are pretty good. Banned commercials don't really bother me all that much. I don't think most people that watch understand that companies have to pay the bills to give us this free product. I've only had the movie stop maybe once or twice on me after commercials. Not nearly as many as most other people say. So all in all, honestly, the only people I have about this site that they don't put the dates the movie was released.

Date of experience: February 11, 2014
Australia
1 review
1 helpful vote
Follow Dianne B.
Unfollow Dianne B.
Share Review
Report Review

It is no fun watching a movie with constant adds. I have deleted it. Shame

Date of experience: February 10, 2014
Alabama
2 reviews
4 helpful votes
Follow Wicked T.
Unfollow Wicked T.
Share Review
Report Review

Lots of great old shows, like "Seinfeld" and "I Dream of Jeanie"; older films like "Ghostbusters" and "The Net"; newer shows made just for Crackle, like "Chosen"--all for free. Sure, there are a couple quick 30 second commercial breaks, but the commercials are often for other shows on Crackle. The films are full feature length and commercial-free. I've watched about a dozen movies and hours of TV shows with no problems. I'm watching Crackle using the Crackle app for PS4.

Date of experience: January 31, 2014
South Carolina
1 review
3 helpful votes
Follow Vincent L.
Unfollow Vincent L.
Share Review
Report Review

This is a virtual monster that is out of control. I did not authorize this, but it came anyway, somehow, some way. I was skyped into a business meeting across the country, and, all of a sudden this monster appeared and interruped a large meeting with its marketing garbage. I was infuriated, and called the company in Culver City, CA, and asked for support in taking this off my system. It is a blatent and unauthorized attack on my privacy. Their Privacy Policy statement is a fraud. The marketing overrides what you have and interjects both audio and video to disrupt your privacy. The company was supposed to call me back and never did. Stay away from this fraud!

Date of experience: December 2, 2013
Missouri
1 review
6 helpful votes
Follow Alan G.
Unfollow Alan G.
Share Review
Report Review

I used to love crackle but now I hate it. Can not watch a full movie cause it either do not play or stop after the first commercial. I will contact all advertiser I see on Crackle and tell then no one watch the commercials cause the people can not watch the movies. I used to tell my friends about Crackle but will not tell every one to protest Crackle.

Date of experience: November 29, 2013
New York
1 review
4 helpful votes
Follow Nancy D.
Unfollow Nancy D.
Share Review
Report Review

Dear crackle
November 10, 2013

Dear crackle. You suck my hole. I'm so annoyed that I took even a second to download your $#*!ing ridiculous excuse for a channel. You cannot even begin to compete in the market. Rest in peace.

Date of experience: November 9, 2013
Canada
1 review
5 helpful votes
Follow Dick B.
Unfollow Dick B.
Share Review
Report Review

Can barely enjoy a full movie experience with the 5 min ads interrupting every 10 mins. These guys behind Crackle are fking horrible. I'm disgusted by their service. I will never be using this app again even if they fix the ads.

Date of experience: October 25, 2013
Georgia
1 review
3 helpful votes
Follow D p.
Unfollow D p.
Share Review
Report Review

With a brain injury, it's hard to follow the movie when the commercial interruptions are every ten minutes, and five minutes of ads. Boo! Horrible, sure they say there are only a few commercials, true, but they play the same ones every ten minutes. Very frustrating. I'd rather not watch anything at all, then to suffer through this again. Never again. FREE? Not hardly!

Date of experience: October 14, 2013
Canada
1 review
6 helpful votes
Follow Greg G.
Unfollow Greg G.
Share Review
Report Review

I had Crackle on my PS3 and I have deleted it. Worst movie watching experience I ever had. I have tried to watch movies in the past but the commercials are far too long and numerous. They only have 2 commercials and they play over and over. I kept hoping they would iron this situation out but as of today 2013 Oct 12 I am done with Crackle. Don't waist your time with this rotten thing they call Crackle, it's garbage.

Date of experience: October 12, 2013
Australia
1 review
4 helpful votes
Follow Pete S.
Unfollow Pete S.
Share Review
Report Review

The advertising wore me out, same ad x 3 every 10 mins or less... I can live with a few ads as I grew up with free on air TV, and the movies are "free" with some handy choices over time. But the same ads over and over again... bugger off, I deleted the app.

Date of experience: October 8, 2013
Ohio
1 review
2 helpful votes
Follow Paul B.
Unfollow Paul B.
Share Review
Report Review

I love that it's free and that it has some very good shows from years gone by. My problem is with the App, I suppose. For some reason I see an entire library on my PC but when I go to my smart TV I cannot find the movie.

Example: I want to watch Stripes so I add it to my watch list and go to my smart TV. But the app not only doesn't show my updated watch list, it doesn't show Stripes in the lineup at all.

That is my only complaint. It plays smooth with Road Runner Turbo. Thanks Crackle, I have been sending tons of people your way.

Date of experience: August 18, 2013
Australia
1 review
4 helpful votes
Follow Mark J.
Unfollow Mark J.
Share Review
Report Review

I've just been using the app to view a TV series. My god, the ads are terrible - repeating, not skippable, and thumbing over (iPad app) just keeps popping up web ad with no other options! This is shocking. Not using this again.

Date of experience: August 8, 2013
Arizona
1 review
3 helpful votes
Follow Georgina M.
Unfollow Georgina M.
Share Review
Report Review

I watch Crackle through my Roku and everything plays just fine. I'd give it 5 stars if occasionally when I stopped watching a movie for a night, it doesn't allow me to resume and I have to fast fwd to where I ended.

Date of experience: August 4, 2013
Montana
1 review
4 helpful votes
Follow Bar R.
Unfollow Bar R.
Share Review
Report Review

Cannot actually review because was not successful ever watching a full movie. Kept giving playback error. I know it is not my internet connection because I can view all my other streaming videos from other apps just fine. This app just wasted several hours of my life and I did not even get to watch a movie very disappointed stay away

Date of experience: August 3, 2013
Australia
1 review
5 helpful votes
Follow LUCY J.
Unfollow LUCY J.
Share Review
Report Review

THE MOVIES STOP ALL THE TIME, THEN THERE IS NO SOUND, THE ONLY THING THAT RUNS ARE THE ADDS, THE SAME ADDS ALL THROUGH THE MOVIE USUALLY 2 TYPES OVER AND OVER AND OVER AND OVER, I WOULD LIKE TO KNOW WHY HAVE THIS SIGHT ON THE NET? WHEN IT F UPS ALL THE TIME, AND THE MOVIES WHEN YOU CAN SEE THEM NEVER GET CHANGED, AND THERE OLDER THEN ME AND THATS OLD!

Date of experience: August 2, 2013
New York
1 review
3 helpful votes
Follow Garrett W.
Unfollow Garrett W.
Share Review
Report Review

I've given this website the benefit of the doubt in continuing to try and use it, but this was the 4th and final time! EVERYTIME I try to watch a movie on here, it plays half the movie fine, then half-way through drops out ALL audio. Different computers all have the same problem. Terrible site, it IS free which is nice, but not worth dedicating an hour to a movie then getting shut down each time. Stay away until they get their $#*! together I'd say...

Date of experience: July 6, 2013
California
6 reviews
28 helpful votes
Follow dottie k.
Unfollow dottie k.
Share Review
Report Review

Another great surprise! A decent supply of movies and tv shows available. I got a movie to play. Didn't need to log in or register. There's hope that I can get rid of my cable service! I'm gonna keep searching these tv online sites.

Date of experience: June 30, 2013