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Crackle

1.8

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Crackle Reviews Summary

Crackle has a rating of 1.8 stars from 412 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Crackle most frequently mention many commercials, streaming service and watch anything. Crackle ranks 187th among Streaming Movies sites.

service
39
value
37
shipping
8
returns
8
quality
35

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Canada
2 reviews
3 helpful votes
Follow Patrick H.
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I have the same experience for EVERY movie. The movie starts well enough (I have a fast internet connection) but then for no apparent reason, the movie stops playing and restarts from the beginning I can handle a few commercials, but having to fast forward from the beginning of the show about eight times per movie is ridiculous.

Date of experience: June 10, 2017
Pennsylvania
1 review
1 helpful vote
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I don't mind watching advertising for free content, but when the movie audio is off from the video, or the video simply just won't load because "there was an error loading this video", then it is useless. I have a very good connection and plenty of download speed to handle streaming and also have no issues with other streaming providers I use... ie: playstation vue, netflix, youtube, ect. I have also tried several times to use the service with the same results. Needs a lot of work. As I said before in the title, I have not been able to watch a whole movie yet.

Date of experience: May 28, 2017
Oklahoma
1 review
0 helpful votes
Follow CL M.
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Way to many commercials and interruptions. It makes Netflix really worth the money. It's sad since they do have some good movies and content just takes twice as much time to watch all the commercials and interruptions. Don't even get started on the commercials freezing up...

Date of experience: May 22, 2017
Canada
2 reviews
1 helpful vote
Follow Darren W.
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There are so many ads that are repeated back to back (more than on cable tv) that it actually has made watching anything on Crackle a hassle. Ads pay for content, but when they are stacked and repeated over and over again during a 45 minute episode, it's just jarring and ruins the show. Crackle offers limited yet decent content, but it's not worth the hassle. Many of the shows on Crackle are on Netflix, Hulu or Amazon anyway with no ads in exchange for a tiny sub fee. Avoid it like the plague

Date of experience: April 17, 2017
Florida
2 reviews
7 helpful votes
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Crackle Smokers
April 15, 2017

The Crack(le) organizations must be full of Crack smokers, A consistently lame product. It sucks...]

Date of experience: April 14, 2017
Florida
1 review
6 helpful votes
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Sucks
April 9, 2017

For some reason, it just likes to go back to the home screen on my Xbox while in the middle of a movie. $#*! this piece of $#*! app

Date of experience: April 8, 2017
California
1 review
1 helpful vote
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I am watching a tv show and every few mins the same 3 commercials come on, i have to mute it try to do something and come back just so I wont lose my mind with the SAME BACKGROUND songs over and over and over and over... and over... I wouldn't even mind commercials that much if it wasn't so repetitive...

Date of experience: April 4, 2017
Washington
1 review
1 helpful vote
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Worth the money
April 4, 2017

Worth the cost. Oh, it cost nothing. That is what it is good for. At least 100 characters required - OK. It sucks, it sucks, it sucks... the streaming gets interrupted... the ads are w-a-y too intrusive.

Date of experience: April 3, 2017
Canada
6 reviews
7 helpful votes
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Got scared awake
April 1, 2017

Sometimes commercials are louder than the content, I fell asleep during one of the shows I watch and then an ad interrupted or whatever and I was shook.

Date of experience: April 1, 2017
Minnesota
1 review
2 helpful votes
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Wow - that was almost painful - Choppy ALL the way through my first movie. I didn't even mention the commercials since Free always costs something.

Date of experience: March 22, 2017
Maryland
1 review
0 helpful votes
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Good
March 21, 2017

Crackle is okay. I don't mind commercials. I never had problems with it restarting because I don't have Roku, I have the blue ray DVD. It works good. I watch it instead of regular TV except for the news. You have to try something different at times.

Date of experience: March 20, 2017
Canada
1 review
3 helpful votes
Follow Nicole A.
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Your commercials I understand must be there to keep this a free site, however you could mix them up better watch the same ones over and over. Also, if you are going to put on a tv show at minimum have the entire season, no one wants to watch just a single episode. I think I will go back to Netflix

Date of experience: March 16, 2017
Iowa
1 review
5 helpful votes
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Worst App Ever
March 6, 2017

Idk what else to say, it's complete garbage. You try and watch a movie, and BAM it goes back to your xbox main screen. It literally chooses what you can and cannot watch. This app blows. Stay away.

Date of experience: March 6, 2017
Washington
1 review
1 helpful vote
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All commercials. Lame
February 24, 2017

I keep waiting for the commercials to end. And waiting. And waiting. I wanted to come back to a movie I had watched half of. It started me out with 15 ads then when I skip forward to the part I was watching, it showed me all the same ads AGAIN!

Date of experience: February 24, 2017
Canada
1 review
2 helpful votes
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Crackle needs a overhaul
February 10, 2017

+ Different Movies and TV shows than Netflix

-Terrible UI absolutely the worst
-I'll watch an episode of a show instead of playing the next episode it will restart from the beginning of the series.

Date of experience: February 10, 2017
Washington
1 review
3 helpful votes
Follow George S.
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I feel for one of their 2week free. Trials and after a week I signed out and did not use again. Some how they charged me thru Roku and I made a dispute with card company.
I don't think you can find anyone there with authority to talk too! So beware of watching free.
Been waiting 2weeks for someone too make it right?

Date of experience: January 20, 2017
Canada
2 reviews
7 helpful votes
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Stupid
January 16, 2017

If I watch a show... As soon as a commercial happens, it will restart the show from the beginning. Constantly fast forwarding to where I was last. Stupid... Delete Crackle.

Date of experience: January 15, 2017
Texas
1 review
3 helpful votes
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Xbox One app works when it wants. Most of the time it will only play one episode of a show that if chooses on its own as soon as you open the app. If u try to change what it picks the app closes forcing me to reopen it. Watch the same commercial I have gone through and still watch whatever the app chooses for me. Horrible app design!

Date of experience: January 12, 2017
Georgia
1 review
2 helpful votes
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Too many commercials
December 28, 2016

I tried Crackle, hoping to have an alternative to Netflix. Crackle has commercials, which I'm okay with as they need to make money if they aren't charging me. What I don't understand is why they would show 5 commercials every 5 minutes. It's like they don't want you to use their app. On top of that, the movie would not load anymore with under 20 minutes left. Not an app I want to use again. Too bad, as it really had great potential.

Date of experience: December 28, 2016
Canada
1 review
2 helpful votes
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Free? STILL a RIPOFF!
December 19, 2016

I hadn't checked out Crackle for quite awhile and now I know why. Even though it's on all of my devices by default, this APP has got to be one of the crappiest around. Approx. Every 7 minutes or so, repetitive commercials/ads. The absence of a variety of sponsors is indicative of the fact that most advertisers have wised up and can see it's not worth it to promote to the consumer base. I watched Mixed Nuts on Sunday Dec. 18th even though I have it on BluRay, can watch it on Torrents etc. Just thought while doing some Christmas baking, would leave the movie running on my smart tv. What a mistake this was and I started timing it to coincide with the batches of cookies going in and out of the oven. I'm aware that companies need revenue BUT really, this is even more ridiculous than network tv stations who at least will often run for 15 minutes, sometimes 20 before hitting viewers with a few ads. Bye Bye Crackle, not even worth checking out your offerings anymore. I can d/l the movie above in about 5 minutes on a site and get ZERO ads if so desired and all they do is throw a few pop-ups at the time I click on the title to see what it's about

Date of experience: December 19, 2016