On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Excellent fit, strong waterproof fabric. I was very satisfied with the product.
Easy to order! Liked the fabric choices. Appreciated that I could specify tie downs, zippers, etc.
This company has it dialed in perfectly. They know what they are doing. They are responsive and deliver a quality product. And fast! I sent images and dimensions of what I needed. In turn, they provided detailed shop drawings prior to making the custom cover. Once I signed off on the shop drawings, the order was placed and I received it in 3 days. I placed the cover over my swing chaise to test the fit. PERFECTION! QUALITY! And ironically it started to rain. You can see the results in my posted images. In my view this is a 5 Star company and I highly recommend them.
I sent measurements and pictures from the catalogue of my outdoor dining table and received a confirmation email followed by updates. The table cover is excellent quality and looks to be lifetime sturdy.
Great customer service and follow up by the company through all phases of the purchase. Received the cover on a timely basis, actually received before the given delivery date.
I ordered 4 dining chair cushion covers and they are of great quality and the price was nice too!
Excellent job! Perfect fit for dimensions we specified & the heaviness of the vinyl was a real surprise as what we received far surpassed the durability that I thought we would get. We ordered the "2-year quality" but I think this new cover will outlast the fire pit it was made for!
Dimensions that I provided were exact and they fit perfectly. Great Value! Only issue was they were packaged so tightly they were extremely creased and wrinkled, tag states to Do Not Iron.
Received on time.
I did not like cover material and cover was too small. The measurements that I sent were proper. Very dissatisfied.
Order came in just as specified in reasonable amount of time.
I looked that their site, asked for samples and they were quick to respond and send. That lays a foundation for knowing that whatever I order will result in excellent service as well
During these shaking days, with shipping unpredictabilities, the staff followed up to confirm safe and eventual arrival. The cover is great. Well made and to my specs. I paid for the highest quality materials and it is that good. And per their suggested wording - amen: "Good site. Easy dimension and features specs. Paypal works".
Sturdy and fits perfectly. Would definitely buy again.
Very pleased - excellent quality and durability we love them.
I ordered a custom size, wreath storage bag for the metal "bowl" of a cotton candy machine. It is super large, and I couldn't find anything its size at the store after the storage cardboard box it came in starting tearing apart. Ordering online was super easy!
I selected the cover tuff material with it personalized. The item came on time, it is perfectly made, it has a handle to carry it, it's super easy to put the item in it, the zipper is smooth, and there was great communication with the company. I'm just a little surprised/disappointed at the personalization quality. It looks screen printed on separate material and sewn on the bag. I just expected embroidery and on the bag itself. It makes sense, but I'm not sure I saw that anywhere I. The description and the extra material is not what I remember in the proof.
All in all, I would do it again, and if I ever need something else, I will order from Covers & All again!
Ordering was easy, shipping was only about 10 days. When we received the product, we were surprised. It fit perfectly and the quality was great.
I ordered (8) Custom covers and after a few times back and forth, we received the covers they all fit perfect. The ordering process was a pretty easy. The web site they use to finalize the sizes has some kinks in it, but other than that we will order from them again.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Jaime, We are very sorry to learn that your custom chaise cover does not fit as desired. Each cover is handcrafted by meticulously following the measurements and instructions you provide. The measurements entered on the order are listed in your order confirmation email. You can also view the ordered size by signing in to your Coversandall account. ​If there is any issue with the cover received, kindly contact our quality team at [email protected] with the image​ of the cover received so that we can check and help you with the best possible resolution.