Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Covers & All USA

Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
See all photos
How would you rate Covers & All USA?
grey stargrey stargrey stargrey stargrey star

Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,089
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

Instant Feedback

51,449 reviews

We monitor reviews for authenticity

Colorado
1 review
0 helpful votes
Follow Guest B.
Unfollow Guest B.
Share Review
Report Review

Excellent cover
November 4, 2021

I was able to give exact measurements for what I needed and I was quickly shipped a well made cover.

Date of experience: November 4, 2021
Missouri
1 review
0 helpful votes
Follow Jim Y.
Unfollow Jim Y.
Share Review
Report Review

No problems
November 4, 2021

No problems. I was what I needed. I'm using it on a shed in place of a door.

Date of experience: November 4, 2021
California
2 reviews
0 helpful votes
Follow Kevin U.
Unfollow Kevin U.
Share Review
Report Review

Fire pit cover
November 4, 2021

I purchased a gray cover for a raised fire pit. The cover appears well-made and fits the fire pit perfectly. Time will tell how waterproof it is and how it holds up but at this point I am very satisfied. Shipping took a little longer than I expected but no problem.

Date of experience: November 4, 2021
Maryland
1 review
0 helpful votes
Follow Steve D.
Unfollow Steve D.
Share Review
Report Review

Grill cover
November 4, 2021

Everything went as planned. Quick to receive also. Thanks for a great job!

Date of experience: November 4, 2021
Florida
1 review
0 helpful votes
Follow Leisa L.
Unfollow Leisa L.
Share Review
Report Review

Window Seats
November 4, 2021

I never ordered from CoversAll and took a chance. I was so glad I did because our window seats came out exactly as I had hoped! The material is great and the measurements were exact. They didn't come with the cushion inserts but that was the easy part…Joann's to the rescue.

Date of experience: November 4, 2021
District of Columbia
1 review
1 helpful vote
Follow Mike V.
Unfollow Mike V.
Share Review
Report Review

Family Table Cover
December 4, 2021

Fit was great. Color was not even close to what was represented on the web site. Rather disappointed.

Date of experience: November 4, 2021
Veeni M. — Covers & All USA Rep
over a year old

Hi Mike, We are sorry to note your disappointment with the cover colour. Upon checking the order details, we have fabricated the cover the same as per the order details. There might be a little difference between the digital website image and the original cover colour. We provide an option to order the free sample kit of the material so customers can get an idea about the same. As you have shared your concern with us and are not satisfied with the cover colour, we have passed your feedback to the quality team. They will contact you to provide the best possible resolution for the same.

New York
2 reviews
0 helpful votes
Follow Margaret F.
Unfollow Margaret F.
Share Review
Report Review

Heavy duty pit cover.
November 4, 2021

Heavy duty pit cover. Good fit. Hoping that it lasts for years.

Date of experience: November 4, 2021
Tennessee
1 review
0 helpful votes
Follow Larry V.
Unfollow Larry V.
Share Review
Report Review

Tennessee
November 4, 2021

Ordering was a little hard but finally got it. I love them. We cover the side of a carport awning that is in the woods. I love the clear look and can sit in it all winter.And see out. The traps are great.

Date of experience: November 4, 2021
Texas
1 review
0 helpful votes
Follow Terry Y.
Unfollow Terry Y.
Share Review
Report Review

High quality
November 4, 2021

High quality with a very reasonable price. It was very easy to order and it arrived on time.

Date of experience: November 4, 2021
New York
1 review
0 helpful votes
Follow Guest S.
Unfollow Guest S.
Share Review
Report Review

Haven't received my order to date
December 4, 2021

Haven't received my item. There is nit much else to say. I paid. No item

Date of experience: November 4, 2021
Veeni M. — Covers & All USA Rep
over a year old

Hi, We are sorry for the inconvenience caused to you. Upon checking the order tracking details, the package has been delivered on 1st of November. However, as you have not received the package yet and have shared your concern with us, we have contacted FedEx and opened the tracer of non-receipt of package. We will investigate the issue and provide you the best resolution for the same. If you have any queries, please feel free to contact our 24x7 customer support team via call or chat.

Illinois
1 review
0 helpful votes
Follow Travis X.
Unfollow Travis X.
Share Review
Report Review

Pool Waterfall Cover
November 4, 2021

Easy to design, fit great and looks amazing! We had our last name put on the side that everyone can see and it looks really cool! We will be using this company again!

Date of experience: November 4, 2021
California
1 review
0 helpful votes
Follow James U.
Unfollow James U.
Share Review
Report Review

Nice covers
November 4, 2021

We ordered covers for our new outdoor patio furniture consisting of 6 chairs and two tables. The covers were delivered early, and fit very well. We feel that our investment in outdoor furniture is now well protected from the elements.

Date of experience: November 4, 2021
New Hampshire
1 review
0 helpful votes
Follow Thomas J.
Unfollow Thomas J.
Share Review
Report Review

Excellent cover
November 4, 2021

I needed a large, custom-sized cover for an outdoor kitchen. Covers & All provided one of excellent quality in a reasonable period of time.

Date of experience: November 4, 2021
Rhode Island
1 review
0 helpful votes
Follow Mark R.
Unfollow Mark R.
Share Review
Report Review

Covers
November 4, 2021

The covers arrived quickly. The material is good quality and the fit was perfect.

Date of experience: November 4, 2021
New York
1 review
0 helpful votes
Follow G I.
Unfollow G I.
Share Review
Report Review

Cover looks great!
November 4, 2021

I ordered a fire pit cover. It came quickly even though it was a custom size. Looks and works great.

Date of experience: November 4, 2021
Utah
2 reviews
0 helpful votes
Follow Sara G.
Unfollow Sara G.
Share Review
Report Review

Sturdy, well-made tarps!
November 4, 2021

From how there were packed to their overall quality, the clear tarps I bought are excellent and the customer service top notch! I'd highly recommend the company and product!

Date of experience: November 3, 2021
California
1 review
0 helpful votes
Follow ROBERT T.
Unfollow ROBERT T.
Share Review
Report Review

Caveat Emptor!
December 4, 2021

They don't tell you that a signature is required at delivery! Even when I had to reorder because of what I still believe was their error and specifically stated to NOT specify a signature at delivery, they did and my package is still in FedEx cyberspace.

Date of experience: November 3, 2021
Veeni M. — Covers & All USA Rep
over a year old

Hi Robert, We are sorry for the inconvenience caused to you and apologize that our service does not meet your expectations. Upon checking the previous order, we have fabricated the cover the same as per the order dimensions. As customer satisfaction is our topmost priority, our quality team has provided the best possible resolution for the same. As per your concern regards to the delivery of the package, we have contacted FedEx to deliver the package as soon as possible and also inform them not to ask for the signature on delivery. We are a global business based in Georgia. All our covers are designed in Lawrenceville, GA, and manufactured in India. The same is mentioned over the website in our terms of use and promptly disclosed when inquired. If you have any other queries, please feel free to contact our 24x7 customer support team via call or chat.

Massachusetts
1 review
0 helpful votes
Follow Randall T.
Unfollow Randall T.
Share Review
Report Review

Custom Cover for Pizza Oven
November 3, 2021

Needed a cover for my new outdoor Pizza Oven. Found Covers & All... website easy to navigate, measuring and ordering easy as well. Staff had a few follow ups with me for confirmation and the product was delivered as promised. The cover is exactly what I wanted. Will definitely use again.

Date of experience: November 3, 2021
Iowa
1 review
0 helpful votes
Follow Sean A.
Unfollow Sean A.
Share Review
Report Review

Nice Product
November 3, 2021

Order process was easy. Just entered the measurements and ready to go.

Date of experience: November 3, 2021
Ohio
1 review
0 helpful votes
Follow Kathy L.
Unfollow Kathy L.
Share Review
Report Review

Great cover!
November 3, 2021

Great cover! I ordered a cover for our outdoor cement table. It came in a timely fashion, and it was perfect. It fits perfectly, attention to detail was great, and it looks very nice. I would not hesitate to order from them again. Very pleased with my purchase.

Date of experience: November 3, 2021