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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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They gave me a date, and said I had to sign for it. Then they move the date up a few days and both dates came and went every time I called they said give it another 24 hours and it will be there, it kept showing that it stayed in the same place and it was well over two weeks late but still said I had to sign for it, I was trying to find out as I was going out of town and kept having to make arrangements for somebody to be there to sign for it and then one day it showed up without them let me know it was finally coming and there's nobody there to sign and they just left it on the porch. I was glad I got it I was glad to get it with out somebody signing for it but why did they keep telling me someone had to sign for it and it was real real late and No one there to sign. I had left on an 11 day vacation and luckily a neighbor picked it up for me.
We bought these covers recently and are excellent quality so we came back to the site to buy more!
We ended up getting g new covers for all of our patio furniture.
WEB tools to fit large half circle outdoor couch were great, plus exceptional communication from staff made iit perfect experience.
Your website is well organized and ordering is very easy.
I ordered 3 covers at the same time. I thought I ordered all 3 to be tan colored but 1 of the 3 came black. I sent an email to customer service a three weeks ago to work through it and haven't heard back... I do get marketing emails almost daily. Not too happy about this.
Hello, Robert. We apologize for any inconvenience this may have caused. Upon checking the order receipt, we discovered that the color chosen for product # 1 was black, and we had delivered exactly as specified in the order. You must have received a confirmation email after the order was placed. You can evaluate the same thing from your side. In addition, we received an email on May 4th regarding color issues. However, we were unable to locate anything requested prior to this date. We advised the concern team to review your issues and provide a solution within 48 hours.
In regards to the promotional emails. You must have signed up for our newsletters. If they are bothering you, you can always unsubscribe from them by contacting our customer support team.
Liked the measuring suggestions, color, packaging and overall look
Great easy to work through what we need. Materials arrived on time as requested.
I have a very peculiar shaped grill and no other covers stay on it, even with bungee. Covers and all worked with me extensively to create the perfect cover. Pleseantly surprised to say the least.
Very happy with the finished product, it was to exact to my measurements and fit perfectly
I'm happy with my cover. I like the fact that I could get it personalized. And you can't beat that price.
Great attention to detail.
They contacted me multiple times to make sure measurements were correct.
Received grill cover that unfortunately had been damaged in shipping due to a rip in the package. "Covers & All" immediately responded to my email.
After providing them pictures via email of the damage, they promptly shipped me a new grill cover at no additional costs, and I had the replacement with in days!
Great customer service and great product.
I never received my product. Worst company ever. They kept telling me my cover was moved to production then would send a email saying they needed more information. This happens no less than 3times, Im thinking 5times. Then they said they needed more money. When you call they put you on hold with this recording that is constantly repeating over and over every 4-5seconds
Hi Steve, we apologize for the inconvenience caused. Reviewing the order details, we found the order was placed as a guest, without creating an account due to which we were unable to request additional payment for the order directly. Hence, we have sent an email with a PayPal link and would request you to check and make the payment. Once the payment is received, we'll move the order to production and ship it at the earliest.
As the account was not created, we didn't have your contact hence, we were also unable to follow up on the order status via call. If you need further assistance, please do not hesitate to reach us via our 24x7 phone or chat helplines. We appreciate your time and business. Thank you for choosing Covers&all.
Very nice fit and function. I sent a photo of my firepit table with my order and it fits great. Really durable fabric.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello, Debbie. We apologize for any inconvenience this may have caused. We would like to inform you that the order was dispatched on time to reach you by the anticipated date. However, there was a delay in transit. We employ third-party delivery services over which we have no control. Our packages are all delivered with a signature requirement. FedEx will sometimes leave packages at the door or on the premises if they are found in a safe location.
We appreciate you having someone available to receive the package. You may also leave a note for FedEx to drop off the package if someone is not available. Please reach out to our customer support if you have any questions or concerns.