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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,043
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Florida
2 reviews
0 helpful votes
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A/C Condenser cover
November 1, 2022

Excellent quality and service. I would definitely use them again. Thank you.

Date of experience: November 1, 2022
New York
1 review
0 helpful votes
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Remote Check Machine
December 1, 2022

I had to call customer service to change the size of my cover as the system would not let me.

Date of experience: November 1, 2022
Veeni M. — Covers & All USA Rep
over a year old

Hi Gary, we regret the inconvenience caused. We certainly understand your concern, however, as we manufacture bespoke covers, we do not have the option to amend the orders from the customer's end. However, we are working hard to make the Customer Experience as better as possible and will forward the feedback to the concerned department for review and implementation purposes.

South Carolina
3 reviews
0 helpful votes
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Great price and quality
November 1, 2022

Ordered covers for my outdoor poufs. The covers were very well constructed including piping around the edges and easy to use zippers. The fabric seems durable and very moisture resistant. I could not have made the covers for the same cost. Very pleased!

Date of experience: November 1, 2022
Illinois
1 review
0 helpful votes
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Furniture cover.
November 1, 2022

Fits perfectly. Very well built with good material. Cover the table and chairs as expected.

Date of experience: November 1, 2022
Michigan
1 review
0 helpful votes
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Fire pit cover
November 1, 2022

I had a fire pit cover made and I am extremely
Satisfied. Since it was an irregular shape with a tapered top they followed up with questions so that it was done correctly. Would strongly recommend.

Date of experience: November 1, 2022
Canada
1 review
0 helpful votes
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Great process and product
November 1, 2022

Went through a few iterations with the design team to get all the complex measurements perfect. They were prompt to respond and the interface to communicate with them was easy and intuitive. Product arrived as designed in about 10 days. Happy with it so far.

Date of experience: November 1, 2022
Minnesota
1 review
0 helpful votes
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Great product and easy ordering
November 1, 2022

Always a little skeptical when ordering 'custom' online but items arrive on time and to exact measurements!

Date of experience: November 1, 2022
Florida
1 review
0 helpful votes
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Quality products!
November 1, 2022

This company is awesome! Great quality, fast delivery, attention to details, and good customer service. Keep the good work!

Date of experience: November 1, 2022
Canada
1 review
0 helpful votes
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Excellent product!
November 1, 2022

Thanks to Covers & All design team for their suggestions! My new pergola cover is better than I thought it would be. Great product, great service, quick delivery!

Date of experience: November 1, 2022
Colorado
1 review
0 helpful votes
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Great product at a great price
November 1, 2022

The cover fit perfectly and the multiple drawstrings made it easy to cinch. It looks great and is very sturdy. Bring on the snow!

Date of experience: November 1, 2022
Florida
1 review
0 helpful votes
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Easy from start to finish. Ordering was easy and shipping was fast.

Date of experience: November 1, 2022
Pennsylvania
1 review
0 helpful votes
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Camper seat cover
November 1, 2022

Perfect fit and easy to clean. Plus, it was the perfect color.

Date of experience: November 1, 2022
Florida
1 review
0 helpful votes
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Great product
November 1, 2022

Measurements were perfect, Covers are high quality

Date of experience: November 1, 2022
Florida
1 review
0 helpful votes
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Satisfied
November 1, 2022

Satisfied with the product, easy to order, had the colors I was looking for

Date of experience: November 1, 2022
District of Columbia
1 review
0 helpful votes
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Covers fit perfectly!
November 1, 2022

I definitely recommend. Material was of good quality and coverage was perfect!

Date of experience: November 1, 2022
Arizona
1 review
0 helpful votes
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Great product
November 1, 2022

I ordered two covers, for my front porch. They're heavy duty and, work perfect as curtains. I'll certainly be buying more, in the future.

Date of experience: November 1, 2022
Minnesota
1 review
0 helpful votes
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Perfect covers
November 1, 2022

Took some work to measure correctly but the effort was worth it! The covers came out better than expected!

Date of experience: November 1, 2022
Florida
2 reviews
0 helpful votes
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Curtains didn't have grommets
December 1, 2022
Updated review

Second time ordering. I loved my custom cushion covers so I am coming back for outdoor waterproof curtains!

UPDATE: my curtains showed up without grommets. The way the website for ordering curtains is designed is very poorly. You have to put in width and length. You pick your color it gives you the price and then the add to cart button is right next to it. Apparently you have to scroll down to add grommets. On most websites the add to cart is after all of the choices. WHY WOULD YOU ORDER CURTAINS WITHOUT GROMMETS!?

I called customer service and their resolution was for me to find a leather worker in my area to install them... I asked if I could send them back and they could do it for me. His answer was ma'am we are in India. Seriously? Needless to say I will not be ordering another thing from this company.

Date of experience: November 1, 2022

Second time ordering
October 6, 2022
Previous review

Second time ordering. I loved my custom cushion covers so I am coming back for outdoor waterproof curtains!

Date of experience: October 6, 2022
North Carolina
1 review
0 helpful votes
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Extremely pleased!
November 1, 2022

The table cover I ordered fits perfectly, is of high quality and looks great! I would recommend Covers and All to my friends.

Date of experience: November 1, 2022
Missouri
1 review
0 helpful votes
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Outdoor furniture
November 1, 2022

We love our covers! The process was very easy and someone kept in touch while they were being made to make sure sizing was exactly how we wanted it. It arrived very quickly. The material is thick and weatherproof. We love them and would definitely use this company again.

Date of experience: November 1, 2022