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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,073
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

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51,451 reviews

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Tennessee
1 review
0 helpful votes
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Great Service
March 5, 2023

Great fabric, zipper quality and fit. Quickly shipped and communication was great.

Date of experience: March 5, 2023
Minnesota
1 review
0 helpful votes
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Completely satisfied
March 5, 2023

Very satisfied with my custom covers. The website made it easy to measure and input my info. The final product came as described and fit well.

Date of experience: March 5, 2023
Florida
1 review
0 helpful votes
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Everything was perfect
March 5, 2023

Thanks for making my cushion and covers! They are perfect!

Date of experience: March 5, 2023
Texas
1 review
0 helpful votes
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Good
March 5, 2023

Wish did embroidery and could help w image design clean up lil more.

Date of experience: March 5, 2023
Australia
1 review
0 helpful votes
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Outdoor setting cover
March 5, 2023

Easy to order, fast reliable service and quality products.

Date of experience: March 4, 2023
North Carolina
1 review
0 helpful votes
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Not what i ordered
April 3, 2023

They describe a breathable fabric. I recede a vinyl coated fabric that will sweat and not breathe! Not what I ordered. Will never buy from them again!

Date of experience: March 4, 2023
Veeni M. — Covers & All USA Rep
over a year old

Dear Barry, we would like to express our apologies for any inconvenience caused. We want to clarify that the material you purchased, Cover Max, is not designed to be breathable. Our materials are typically intended for outdoor use and must be weatherproof to ensure your belongings are protected from the elements. However, we do provide air vent pockets to allow for airflow and make the cover more breathable. We recommend using the cover as intended, and we are confident that it will fulfill its purpose. If this does not meet your needs, please do not hesitate to contact our team at [email protected], and we will be happy to assist you.

Minnesota
1 review
0 helpful votes
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Great poker table cover
March 5, 2023
Updated review

The website is not very user friendly. It was a little hard to understand and navigate. Otherwise, the cover is made well and at a good value.

Date of experience: March 4, 2023

The website is not very user friendly
March 21, 2023
Previous review

The website is not very user friendly.

Date of experience: February 18, 2023
Florida
1 review
0 helpful votes
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PERFECT!
March 4, 2023

Fits like a glove. Front can be rolled up or flapped over. Pretty good material.

Date of experience: March 4, 2023
Canada
1 review
0 helpful votes
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Thank you
March 4, 2023

Thank you so much. I would recommend covers and all

Date of experience: March 4, 2023
California
1 review
0 helpful votes
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I followed the directions on measuring for a custom cover and when I received it, it was terribly off, did not fit, and was unfortunately unusable.

Date of experience: March 4, 2023
California
1 review
0 helpful votes
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Great experience!
March 4, 2023

Customer service was top notch. I didn't see an immediate option that matched my outdoor BBQ setup (because I have two grills), so I just chose one of their existing formats and elongated the grill section to encompass both grills despite having a bar counter between both grills. When they contacted me to approve the recorded dimensions, I mentioned the unique set up, and they worked with me to get my custom measurements and produced a cover that fit the exact setup that I have. Everything looks good and fits very well. I highly recommend Covers & All!

Date of experience: March 4, 2023
North Carolina
2 reviews
0 helpful votes
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Order process
March 4, 2023

The ordering process was pretty straightforward with diagrams of furniture styles that made it easy to find the style needed and then enter measurements. Also, you can upload pictures of the furniture. They also followed up to double check the measurements.

Date of experience: March 4, 2023
Pennsylvania
1 review
0 helpful votes
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Custom wood stove cover
March 4, 2023

Customer service at covers and all was incredible.! They walk me through the measurements step-by-step and we're so patient and helping me get just a perfect fit for my custom woodstove cover. Highly recommended

Date of experience: March 4, 2023
Florida
1 review
0 helpful votes
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Daybed Cover
March 4, 2023

I went crazy looking for an inexpensive way to cover my daybed mattress. I did not want to spend over what I purchased the whole thing for. Finally found covers and all and I am so impressed. Summers I. Florida I probably will have to get replaced every 2 years. Also two dogs who love to dig holes in pillows. This will hopefully stand up to them. Fast shipping too!

Date of experience: March 4, 2023
Colorado
1 review
0 helpful votes
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I loved the detailed explanation of each type of fabric to help me choose the right one, and I REALLY love that they make a custom cover to fit my exact grill. That made it so easy and saved me from having to measure.

Date of experience: March 4, 2023
California
1 review
0 helpful votes
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Quick Delivery
March 4, 2023

Received item in half the time expected and the construction is extremely sturdy.

Date of experience: March 4, 2023
North Carolina
1 review
0 helpful votes
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Custom small bar cover
March 4, 2023

Ordered a custom cover.
Could not have been better!

Date of experience: March 4, 2023
Arizona
1 review
0 helpful votes
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Website & system failure
March 4, 2023

The entire experience was exasperating. The website was not responsive & would not let me place my order for several days. That's a big failure for me. After several days I called customer service & although he could see the order I placed would not take my order over the phone. What could have taken a short time to process, took forever going back & forth trying to get your system to work. I don't believe it was the customer service gentleman's fault, but your process.

Date of experience: March 4, 2023
New York
1 review
0 helpful votes
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Smooth transaction
March 4, 2023

Very easy to order. Cover came in very quick. No problems from start to finish. Very pleased with the service and product. Highly recommend AAA +++

Date of experience: March 4, 2023
Florida
2 reviews
0 helpful votes
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Great fabric
March 4, 2023

I custom ordered 4 pillows and a seat cushion, they all fit great. So far the fabric seems great for south florida(only time will tell) the florida sun is tough on all fabric! The color was exacly what I expected. I would order again from covers all.

Date of experience: March 4, 2023