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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,056
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Alabama
1 review
0 helpful votes
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Excellent
March 7, 2023

This is our 3rd order from this company. Everything has been perfect! Fits great and extremely durable.

Date of experience: March 6, 2023
Texas
1 review
0 helpful votes
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Heavy Duty Cover for my wood pit
March 6, 2023

Very pleased with the durability, nicer then expected.
I ordered another one for my patio table.

Date of experience: March 6, 2023
Texas
1 review
0 helpful votes
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Excellent service, Great quality
March 6, 2023

Nice product. Will order from covers and all again

Date of experience: March 6, 2023
Nevada
1 review
0 helpful votes
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Great quality and service
March 6, 2023

They were excellent in helping me with my custom covers. They turned out great. Make sure you upload photos of your project.

Date of experience: March 6, 2023
New Jersey
1 review
0 helpful votes
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Covers
March 6, 2023

We did get items - they havent been delivered to customer yet to give proper review

Date of experience: March 6, 2023
Texas
1 review
0 helpful votes
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Ordering
April 5, 2023

We are happy with the product that came in but the ordering and delivering process was very trying

Date of experience: March 6, 2023
Veeni M. — Covers & All USA Rep
over a year old

Hi Elizabeth, we appreciate your feedback on the product and regret the inconvenience caused. We look forward to hearing anything you have to say that will help us better, since there is always room for improvement in terms of customer experience. You may email us at [email protected].

District of Columbia
1 review
0 helpful votes
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Why do we have to do reviews?
March 6, 2023

One review is enough. Asking for 2 is over the top

Date of experience: March 6, 2023
Michigan
2 reviews
0 helpful votes
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Mesh Tarp
March 6, 2023

Last year or so, I bought a mesh tarp from you and it was the perfect solution to keeping my kitty safe on the 3rd floor patio. Now, we have a place on the bottom floor and the opening on the patio is larger, with no railing. So, I bought another larger tarp this time, and will build a frame to attach it to so that my kitty will be able to be outside again, safely! Well made product!

Date of experience: March 6, 2023
Washington
1 review
0 helpful votes
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Would order again
March 6, 2023

Received the cover 9 days earlier than expected and it fit perfectly. The high quality was immediately evident in the seem work and overall fit and finish. Next time I need an outdoor cover l'll definitely be back.

Date of experience: March 6, 2023
California
1 review
0 helpful votes
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GREAT JOB!
March 6, 2023

The covers that we requested were not that simple...custom straps...specific dimentions, etc. Covers's & All was super easy to work with, great communications on the details, VERY responsive, and fast. This is the third time we have ordered from them and I would HIGHLY recommend them.

Date of experience: March 6, 2023
California
2 reviews
0 helpful votes
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Because the measurements I needed to give, only allowed for diameter and height, it did not have a place to show allowance for the wire dome cover of the firepit. The removable dome screen cover rises above the actual firepit by about 6-8 inches and so I was actually worried it might not fit at all. Therefore, I ordered extra side length of 18" to compensate. As it turned out, it is a bit oversized on the sides which makes for a "baggy" appearance.

Date of experience: March 6, 2023
Georgia
1 review
0 helpful votes
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Great cover
March 6, 2023

Great experience and great product that fitted very well

Date of experience: March 6, 2023
Colorado
1 review
0 helpful votes
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Perfect fit!
March 6, 2023

Great service and quality. Will buy again. Thanks.

Date of experience: March 6, 2023
New York
1 review
0 helpful votes
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Custom Bench Seat Cover
March 6, 2023

Excellent product and quick delivery. Love our new bench seat.

Date of experience: March 6, 2023
Florida
1 review
0 helpful votes
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Love my covers
March 6, 2023

I place the order knowing the delay and still the covers arrived way before the delivery date.

Date of experience: March 6, 2023
Florida
1 review
0 helpful votes
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Perfect
March 6, 2023

Better than expected at this price point.Quality workmanship.

Date of experience: March 6, 2023
Maine
1 review
0 helpful votes
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Thanks!
March 6, 2023

Great communication, cover was exactly what I requested of the design.

Date of experience: March 6, 2023
Illinois
1 review
0 helpful votes
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The go to cover company!
March 6, 2023

Always satisfied with their covers. Simple process and always as described.

Date of experience: March 6, 2023
Texas
1 review
0 helpful votes
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Fit like it should
March 6, 2023

The item description was accurate. I received the product quickly. The firepit cover was better than I expected.

Date of experience: March 5, 2023
Alabama
1 review
0 helpful votes
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Grillzebo Cover!
March 6, 2023

Exactly what I'd hoped for. Website said to allow for a half-inch margin of error in cutting to size, but mine was exactly as I had ordered.

Date of experience: March 5, 2023