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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Easy directions to order. Custom fitting. Affordable.
I needed a specific sized covered foam product to extend an existing bed. I sent in my measurements and got exactly what I needed. I debated making it myself but when you factor in cost and time, this was actually a better option.
Great overall. Product, price and service. Highly recommended
We ordered 2 Custom chair covers for our antique wicker rockers. Staff contacted us to confirm measurements. We are totally satisfied with the quality of the covers & service. Because of that, we ordered a BBQ cover. Again, very pleased with service & quality. Thank you!
So far so good. It has not been installed yet. I will write anther review after winter
Avoid this company, they took my money over 6 weeks ago for a canopy I ordered after 3 weeks I had a email to say the price had changed and I needed to pay as material/ measurements had changed- I had Mande no alterations what so ever. I queried this and then My order got out on hold I tried calling many of times and kept getting cut off so I used the online chat multiple times and was promised a phone call that never happened. Today I have requested a refund so we will wait to see if I get my money back
Hi Katherine, we deeply regret the bad experience you had with our customer support representatives. We recognize that our staff was ineffective in addressing your problem and did not give the quality of service that you had come to expect. We take great satisfaction in providing our all every day to give prompt and courteous service to every client, but we fell short in this case. We apologize profusely for this.
We sincerely apologize for the inconvenience caused. Our priority is to deliver prompt and efficient service along with trustable products. We certainly understand the importance of providing courteous service to our clients and prompt assistance. Due to unforeseen circumstances and unexpectedly high volume, we were unable to answer your calls promptly. Please be assured that we are working on this and resolve the issue at the earliest. As per the latest update, your order is canceled and a refund request has been initiated for the same. Once approved will be processed within 2 business days. Depending on your bank, the amount may take up to 7 business days to reflect in your account.
I will recommend Covers and All to my clients/neighbors and friends. A quality product at a very good price. The website is very helpful with instructions how to measure and make sure your custom cover is truly custom.
High quality material,printing was neat and readable, fits our grill perfectly!
Very pleased with our purchase the sizing was accurate and just what he hoped for. Would definitely use this company again for future
Website order processing had issues and they could not resolve it. AI chat robots primarily, then humans
Hi Mike, we deeply regret the bad experience you had with our customer support representatives. We recognize that our staff was ineffective in addressing your problem and did not give the quality of service that you had come to expect. We take great satisfaction in providing our all every day to give prompt and courteous service to every client, but we fell short in this case. We apologize profusely for this.
Your feedback is important to us and we have shared your comments with the team. If you face any such issues in the future, please do not hesitate to request a call back from a supervisor.
The fence shields that I ordered were extremely thin. We were looking for them to provide privacy and that didn't happen. Thankfully, I only placed a small order but I'm still out money which hurts.
Hi Mark, we regret the inconvenience this has caused you. We certainly understand your concern, however, the order was fabricated as per the specifications and the material as mentioned on the website. In case you have any issues with the material, you may share real-time images of the products showing the issues by raising a ticket from your Covers&all account. To avoid such issues in the future, you can order a free swatch kit to check on all the available fabrics and order at your convenience. https://www.coversandall.com/swatch-kit-p
So…apparently we have a very odd shaped elliptical machine. We couldn't find any covers that would work, so decided to go with a custom cover. Great experience. Ordering was easy. It fits perfectly. They were thorough with follow up questions and additional measurements before creating it. It shipped quickly. Great durability. We'll definitely use Covers & All again if needed!
The company was very careful to obtain important measurements. Material feels solid and durable and the covers fit well
The website was wacky on the no grommets selection
I'm very happy with the custom cover these folks made for our peculiar little insulated cooler!
I received the square sunshade in a timely manner. The quality of the material and workmanship is outstanding. The only complaint is that there isn't more grommets to support it besides the four corners, so I would look into that before ordering the square sunshade. Besides that I would buy from them again.
Easy to order custom size on their website, quick turnaround, great quality, and reasonable price. Would definitely recommend this company.
Positive results for job ordered, quality sound. And overall satisfaction with product materials.
Order was processed quickly. The cover was also delivered promptly. The website was easy to use. I received continuous info regarding the progress of my order.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Jeff,
Thank you so much for your positive ratings! We truly appreciate your feedback. However, we want to express our sincere apologies for any inconvenience caused by the size increase of your order. We understand that not being able to make the payment easily and the delay in reaching our customer support team were frustrating.
Nevertheless, we're glad that you were able to successfully make the payment using the PayPal payment link and that you are pleased with the cover you received. Your satisfaction is our top priority.
Moving forward, we hope you'll consider us for your future orders. If there's anything else we can do to improve your experience with us, please don't hesitate to let us know. We're always here to assist you.
Thanks again for choosing us!
Warm regards,
Covers & All