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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,047
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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New York
1 review
0 helpful votes
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Quality cover
August 22, 2023

Shipping takes a while but it's well worth the wait. Very well made heavy cover that fits perfect. Didn't expect the weather proof vents, what a nice addition and the tie downs and elastic at hem are top line. Real great price for a quality item

Date of experience: August 22, 2023
Colorado
1 review
0 helpful votes
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My wife and I purchased some outdoor furniture that did not have any covers available from the manufacturer.

The only hard part about the whole process was measuring the large semi-circular piece. Everything was painless and the set of pieces that we received seem to fit our measurements perfectly.

Date of experience: August 22, 2023
1 review
0 helpful votes
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Wonderful!
August 22, 2023

I love my new outdoor couch cushion covers! Very durable and nicely made!

Date of experience: August 22, 2023
California
1 review
0 helpful votes
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Quality was better than I expected
August 22, 2023

Easy to make a custom-sized cover for some foam we didn't know what to do with. Now we have great camp sleeping pads. The covers were perfectly sized. Very durable fabric.

Date of experience: August 22, 2023
Arizona
1 review
0 helpful votes
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Great Products and Company
August 22, 2023

I was looking for covers for my barbecues that are not common measurements! Covers and All made it so easy. All I had to do was measure and send pictures. They were responsive to my emails and made the whole process seamless!

Date of experience: August 22, 2023
Ohio
2 reviews
0 helpful votes
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Keeping docs undercover
August 22, 2023

We have a rolling file drawer in our living room. Not exactly where you want guests to have a peek t your private info. This is a great way to keep things neat and tidy and disguised in our make- shift office.

Date of experience: August 22, 2023
New Jersey
1 review
0 helpful votes
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Trunk Cover
August 22, 2023

Gave them specific measurements and cover fit very nicely.

Date of experience: August 22, 2023
Florida
2 reviews
0 helpful votes
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I purchased 14 items at once thinking that I would get the 30% discount. But at checkout, it stated the maximum discount was $75. Very misleading considering that I spent $1,380.00. I addressed multiple times in support but never received resolution.

Date of experience: August 22, 2023
Veeni M. Covers & All USA Rep
over a year old

Hi Mark, we deeply regret the bad experience you had with our customer support representatives. We recognize that our staff was ineffective in addressing your problem and did not give the quality of service that you had come to expect. We take great satisfaction in providing our all every day to give prompt and courteous service to every client, but we fell short in this case. We apologize profusely for this. We are working on the issue and shall get back to you within 24 hours.

California
1 review
0 helpful votes
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Awesomeness!
August 22, 2023

The TV cover was awesome, fit perfect and looked like a million bucks. The sizing that u chose for the lettering was perfect. Wifey was very surprised and happy! Looking forward to doing business again!

Date of experience: August 22, 2023
Colorado
1 review
0 helpful votes
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Super quality!
August 22, 2023

Ordered a custom cover for a propane fire pit. The cover is great! Good, strong canvas, easy to slip over the fire pit and fits perfectly. It will do a superb job of protecting the fire pit during the rough winter months in Colorado.

Date of experience: August 22, 2023
Alabama
1 review
0 helpful votes
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I'm please with the cover that is on the twin mattress on my "new-to-me" bed swing at our river house. All the Little's loved it!

Date of experience: August 22, 2023
Minnesota
1 review
0 helpful votes
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Wonderful quality and fit
August 22, 2023

ALL the covers ordered were customized and fit beautifully - very nice look on patio!

Date of experience: August 22, 2023
Georgia
1 review
0 helpful votes
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Pool furniture covers
August 22, 2023

The quality of the covers are exceptional. Waterproof no fading or bleeding onto furniture.

Date of experience: August 22, 2023
Oregon
1 review
0 helpful votes
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Covers for furniture
August 22, 2023

Just what I needed for our new patio furniture. Everything fit well, arrived on time, and was a good value

Date of experience: August 22, 2023
Wisconsin
1 review
0 helpful votes
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Winterizing Screened Porch
August 22, 2023

Just measured and ordered.
Product even arrived one week early.

Date of experience: August 22, 2023
Connecticut
1 review
0 helpful votes
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You guys are GREAT!
August 22, 2023

Easy ordering - perfect delivery - great prices - excellent quality

Date of experience: August 22, 2023
Georgia
1 review
0 helpful votes
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Great fit, quality & price
August 22, 2023

They were great to work with. The covers came quickly and the price was very reasonable.

Date of experience: August 22, 2023
Ohio
1 review
0 helpful votes
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Great product
August 22, 2023

Easy to order great product fast delivery……………….,,,,,,

Date of experience: August 22, 2023
California
1 review
0 helpful votes
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Great fit
August 22, 2023

It was delivered timely and fit nicely! Would recommend

Date of experience: August 22, 2023
Minnesota
1 review
0 helpful votes
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Great product
August 22, 2023

The product was amazing, I just ordered the wrong material for my project. I would recommend them though.

Date of experience: August 22, 2023