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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,062
shipping
342
quality
21,525
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51,451 reviews

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Georgia
1 review
0 helpful votes
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Great custom covers
January 1, 2024

I bought several covers for my patio furniture & grill. They all fit perfectly after going back and forth during the ordering process. I appreciate the attention to detail!

Date of experience: January 1, 2024
Virginia
1 review
0 helpful votes
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Netting
January 1, 2024

Use the netting for golf simulator I put in my home.

Date of experience: January 1, 2024
Wisconsin
1 review
0 helpful votes
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Clear plastic tarp
January 1, 2024

It was fine except that I was offered a discount that didn't arrive until the day after I ordered. I think this should have been made clear in the beginning.

Date of experience: January 1, 2024
District of Columbia
1 review
0 helpful votes
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We got exactly what we paid for and we're happy with it

Date of experience: January 1, 2024
California
2 reviews
3 helpful votes
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It fits great!
January 1, 2024

I got a custom order cover. The extra room they put in makes it easy to put the cover on. The material is thick waterproof tarp and was better than what I hoped for so I'm glad I don't need to worry about the AC unit out in the rain or whatnot till the next summer.

Date of experience: January 1, 2024
Florida
1 review
0 helpful votes
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Covered
January 1, 2024

Both of my covers came through just as I had planned thank you very much they look great My only problem was in the process of sending my measurements with a little bit difficult for me who does not do well on computers but the overall experience was great thank you much for another great product

Date of experience: January 1, 2024
California
1 review
0 helpful votes
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Outstanding
January 1, 2024

I was impressed with the online correspondence and features to maintain exact measurements. Future customer

Date of experience: January 1, 2024
North Carolina
1 review
0 helpful votes
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Amazing service
January 1, 2024

Had a custom cover made, and they took their time and communicated with me repeatedly until the measurements made sense to them. The result was a perfect couch cover

Date of experience: January 1, 2024
Indiana
1 review
0 helpful votes
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Designers were Amazing
January 1, 2024

We did not realize the customization of the cover we ordered. The measurements we submitted for our three sided sectional were not precise enough. The design team knew things weren't exactly correct and they continued to work with us until all was correct. The cover is perfect!

Date of experience: January 1, 2024
Florida
2 reviews
0 helpful votes
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Great grill cover
January 1, 2024
Updated review

Fits well. Doesn't blow off like the thin Weber cover

Date of experience: January 1, 2024

Excited to see the covers!
December 12, 2021
Previous review

Excited to see the covers! Love that I could make them custom!

Date of experience: December 12, 2021
California
1 review
0 helpful votes
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Better than the description
January 1, 2024

I ordered a cover for my patio table because the cover that came with it was garbage.
The cover that I ordered was absolutely fantastic. Very durable and the water breads right off. It's worth the money.

Date of experience: January 1, 2024
Arizona
1 review
0 helpful votes
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Good quality at a low price
January 1, 2024

This was my 3rd or 4th order from Covers and All. Everything I've purchased was very affordable, shipped in a reasonably time, and so far the quality seems really good.

Date of experience: January 1, 2024
Washington
1 review
0 helpful votes
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Perfect fit
January 1, 2024

We ordered a cover to go on top of a wood box. It was snug and the quality was excellent. Well made and done to specifications.

Date of experience: January 1, 2024
Florida
1 review
0 helpful votes
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Too complicated to place the order
January 25, 2024

The process was very complicated to get the order processed, and even after that, I wasn't sure it was going to be right. It did turn out to be the good solution.

Covers & All USA attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 1, 2024
California
1 review
0 helpful votes
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Two of the covers I ordered were perfect. Two of the covers were not what I ordered and unusable.

Date of experience: January 1, 2024
New York
2 reviews
0 helpful votes
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Back seat cover
January 1, 2024

I needed a custom sized cover for the back seat of my vehicle for the dogs. It fit perfectly!

Date of experience: January 1, 2024
Illinois
1 review
0 helpful votes
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Size was good, good quality
January 1, 2024

Happy with them overall and the time it took to get here

Date of experience: January 1, 2024
Nebraska
1 review
0 helpful votes
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Very happy
January 1, 2024

Great instructions for measuring and the option to upload photos was great. The covers are great quality, very heavy duty and they will last a long time.

Shipping was confusing but everything arrived quickly. I received an email that my items were ready to ship but no shipping confirmation or tracking.

Date of experience: January 1, 2024
Texas
1 review
0 helpful votes
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Generator cover.
January 1, 2024

Cover for my ******* watt generator, fit perfectly, high quality materials and construction. Thanks!

Date of experience: January 1, 2024
California
1 review
0 helpful votes
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Great Customer Service
January 1, 2024

The design team did an excellent job of insuring all measurements were correct before making the cover. It arrived in a timely manner and it fits perfectly.

Date of experience: January 1, 2024