On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Good as can be. No issues with website. Just didn't expect rubber material
The title says it all! Very happy all the way around. Quality, price, customization, ease of purchase.
Hey Sarah! We're thrilled to hear that you're happy with our product! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01
Good experience ',,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
Hey Jeff! We're thrilled to hear that you're happy with our product! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01
The tarps arrived just as ordered. So pleased with the craftsmanship and timely delivery! Thank you!
Hey Becky! We're thrilled to hear that you're happy with our product! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01
Well made and exactly as ordered. Shipped quickly. Will order again for other outdoor cushions.
Hey Laurel! We're thrilled to hear that you're happy with our product! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01
The product is great. The price is terrific! The order process is easy. Customer Service is there to help their customers be happy with their orders.
Hey Belinda! We're thrilled to hear that you're happy with our product! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01
This custom cover fit perfectly and is made of high-quality material.
Hey Erik! We're thrilled to hear that you're happy with our product! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01
Difficult. Language a problem. Had to draw out what I wanted and still had some communication problems. Want to order with adjustments but can't seem to get an understanding
Thank you for your feedback. We apologize for the communication difficulties you've experienced. We understand how frustrating this can be.
To help with your order adjustments, please contact our customer service team directly. We'll ensure someone assists you promptly and accurately.
NO PROBLEMS IF COVER FITS THEN WE ARE GREAT
'
The plastic tarp fit our specifications perfectly. We were able to mount it in the open side of the carport and it completely blocks out wind but lets the light through. Thanks!
Hey Michael! We're thrilled to hear that you're happy with our product! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01
Excellent, customer service was easy to work with and choosing my product.
Hey Jeff! We're thrilled to hear that you're happy with our product and service! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01
These custom covers were exactly as I specified regarding size, zipper location, tie down location and material. The sewing quality was excellent! They even included piping. The material appears to be very good quality and has water resistant inside coating. The price was very reasonable too! I'm extremely pleased with my cushion covers and definitely would order again. They were made and shipped very quickly.
Hey Deb! We're thrilled to hear that you're happy with our product! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01
Fits like a charm! Well constructed & heavy duty! Pleased with the product!
Hey Anita! We're thrilled to hear that you're happy with our product! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01
Did not know where to turn for my needs, then I found Covers & All. Easy order process, fast service, good quality product. It covered my needs.
Hey Richard! We're thrilled to hear that you're happy with our product! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01
I ordered oversize cushion covers to cover 2 large square patio lounge chairs. The order was easy, I measured the furniture, gave an inch extra and placed the order. It arrived in a timely manner, before expected. They are good quality, not too thin, but also not super heavy duty like sunbrella. The price was more reasonable than purchasing new cushions and they fit better. My problem was my measuring should have allowed for the fact that I was covering furniture instead of cushions. After a cut of the seam, I was able to get them on and will need to sew it up.
Hey Karen! We're thrilled to hear that you're happy with our product! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01
I couldn't find a cover for my unique sized couch so I had one made. These guys were awesome to work with and designed something that fit perfectly. I recommend calling and having their team help you through it. Their customer service is great.
Hey Monica! We're thrilled to hear that you're happy with our product and service! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01
It was easy to order with on time delivery. Product is well made and exactly as described. I'm very pleased.
Hey Cynthia! We're thrilled to hear that you're happy with our product! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01
We have an outside couch cover that we had made about 4 years ago. Our couch sits in the HOT summer sun in South Ga year round with this cover, unless it's being used. Our couch still looks BRAND NEW! Because this cover worked so well, this is why we purchased a bag specially made for our boat cushions. WORKS AWESOME!
Hey Angela! We're thrilled to hear that you're happy with our product! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01
The ordering process seemed to be very easy. Looking forward to receiving our covers.
The covers were high quality and made to my specific measurements.
Hey Dayl! We're thrilled to hear that you're happy with our product! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01
The final product was finished to my desired dimensions and is made of high quality material. Thank you so much.
Hey Michael! We're thrilled to hear that you're happy with our product! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01
Thank you for your kind words about our website! We're glad you found it user-friendly. To show our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase.Please visit our website: https://tinyurl.com/RRev01
Only placed order which was relatively easy
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sandra, Thank you for your feedback. We're sorry the rubber material didn't meet your expectations. We're glad you had no issues with our website. We'll work on improving our product descriptions for better clarity.
If you need further assistance, please contact our customer service team.