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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,062
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Texas
1 review
0 helpful votes
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7 days late!
June 23, 2024

I payed extra to get my product faster and it was 7 days late! I was not pleased. We had a hail storm where I live in Texas and my truck got hail damage. If my clover would of arrived on time, I could of at least had some protection.

Date of experience: June 12, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hi, Jose. Thank you for your feedback. We apologize for the delay in delivering your clover. We understand your situation and are sorry for any inconvenience caused, especially given the recent hailstorm. We appreciate your understanding and will use your comments to improve our service.

New Jersey
1 review
0 helpful votes
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Great cushion covers!
June 23, 2024

Great cushion covers, fast service, great response time from customer service. Will definitely be using again.

Date of experience: June 12, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Krystal! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Colorado
1 review
0 helpful votes
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So Far So Good!
June 23, 2024

Easy experience and I appreciate their attention to detail in order to ensure that the custom cover was the proper dimensions before shipping.

Date of experience: June 12, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Justin! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

North Carolina
1 review
0 helpful votes
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These are worth the $$
June 23, 2024

Love the fact that custom sizes can be ordered. Quality can't be beat. Materials used already seem very durable and like they are going to last me a long time. Super fast shipping!

Date of experience: June 12, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Debby, we're thrilled to hear that you are happy with our product and service(s). As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01

California
1 review
0 helpful votes
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The product is quality. The workmanship is quality. I have not been disappointed and this is my fifth or six order.

Date of experience: June 12, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Jeanne, we're thrilled to hear that you are happy with our product and service(s). As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01

Rhode Island
1 review
0 helpful votes
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Very good quality
June 23, 2024

Fit perfect and very good quality. I actually ordered a table set cover from you before.

Date of experience: June 12, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Lisa, we're thrilled to hear that you are happy with our product and service(s). As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01

New York
2 reviews
0 helpful votes
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Canopy
June 23, 2024

My canopy leaked order a new one great fit,good price and quality material

Date of experience: June 12, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Donald! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top-most priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Missouri
1 review
0 helpful votes
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Badly needed
June 23, 2024

Didn't realize how bad we needed a new cover for out skylight in our primary bathroom until the heat came in Missouri

Date of experience: June 12, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey John! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
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We have not used it yet but are excited to try it out and will let you know

Date of experience: June 12, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you so much for your positive rating! We really appreciate your business and are glad to hear that you're satisfied with your purchase. We hope your next order is just as enjoyable. Thank you for choosing Covers & All.

New York
1 review
0 helpful votes
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Outdoor Curtains
June 23, 2024

Delivery was quicker than I expected and the curtains are perfect

Date of experience: June 12, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Brian! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top-most priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
2 reviews
1 helpful vote
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Cushion Covers and Inserts
June 23, 2024

Ordering custom cushion covers and insert was very user friendly. The finished products delivered in a timely manner. Fabric and inserts are high quality. I highly recommend Covers&All.

Date of experience: June 12, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Yvonne! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Colorado
1 review
0 helpful votes
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Just what I needed!
June 23, 2024

My covers turned out great! I followed the measuring instructions and they fit perfectly. Our old covers were really weathered and getting holes. My cushions are not a standard size so I couldn't get generic replacement covers for them, but I hated the idea of having to completely replace my patio furniture. This was such a better, less expensive and less wasteful option. Also, I couldn't believe how fast they came considering they are made to order. I will be ordering from them again. Highly recommend.

Date of experience: June 12, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Catherine! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Nice covers
June 23, 2024

I thought I was buying the cushions too. The covers fit the old cushions nicely.
Good job overall.

Date of experience: June 12, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Mark! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top-most priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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The cover was exactly what was described on the website. I am so impressed for the price I paid. Excellent product!

Date of experience: June 12, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Kobie! We're thrilled to hear that you're happy with our product and pricing! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01

North Carolina
1 review
0 helpful votes
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Excellent product
June 23, 2024

Good quality and fit perfectly. Very easy to get a great custom fit, well made cover. Thanks

Date of experience: June 12, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey W M! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top-most priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
2 reviews
0 helpful votes
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Patio table cover
June 23, 2024

The cover is a heavy vinyl, high quality, well designed table cover. I had it custom made to protect my glass 5'x3' glass patio dining table. It is perfect.

Date of experience: June 12, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Truth! We're thrilled to hear that you're happy with our product! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01

California
1 review
0 helpful votes
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We ordered a custom size outdoor couch cushion covers and they fit perfectly. The material is much more suitable to outdoor living than what we originally had. I hope they stand the test of time.

Date of experience: June 12, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hello, Todd. Thank you for your positive review of our new outdoor cushion covers. We're delighted that they fit perfectly and suit your outdoor living needs. If there's anything more, we can do to enhance your experience, please reach out. We'd greatly appreciate it if you could reconsider updating your rating to reflect your positive feedback. Your support means a lot to us!

California
1 review
0 helpful votes
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Custom Shade Sail is perfect!
June 23, 2024

Great overall experience with Covers and All. They created a custom shade sail with all necessary hardware according to my measurements and specifications. It arrived on time and the installation was simple. I am very happy and highly recommend Covers and All for your next project!

Date of experience: June 12, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Cary! We're thrilled to hear that you're happy with our product and turnaround time! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01

New York
1 review
0 helpful votes
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Shipping
June 23, 2024

Shipping notifications were not very good. Package just showed up one day no notice

Date of experience: June 12, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hello Lawrence, we apologize for the inconvenience you experienced. We have sent the tracking details to your registered email address so you can monitor your package. If you have any further concerns, please feel free to contact our customer support team via call or chat.

Georgia
1 review
0 helpful votes
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Well done!
June 23, 2024

Quality product and a reasonable cost. I like that I could customize the cover to my specifications. I didn't want a cover that when all the way to the ground and was able to get it exactly like a wanted. Fit like a charm.

Date of experience: June 12, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Jerry, we're thrilled to hear that you are happy with our product and service(s). As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01