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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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I found the measurements were out slightly smaller than I said but managed to add some wood in the gap to make fit
Also some parts missing to tie down the roller blind so had to buy own from Amazon
No instructions so YouTube it bit over all the product is good
The site was super easy to use. The covers showed up quickly and fit perfectly. The prices are good and Im really happy with my purchase. I want to cover everything now!
Hey Ashley! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I am very satisfied with the product and the response from customer service.
With my limited experience with materials and critical dimensions the end product is acceptable
Hey Max! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
When ordering a pool cover from this site, the cover we were trying to order was supposed to be a cover with straps and concrete anchors. We were charged almost $1100 and we received a cover with no straps and only had water bags as the securing method.
We were told it was our error and they would not provide us with a full refund.
I went back to the same website and link we ordered from previously and acted as if I was going to place a new order to see what we may have done wrong... and the photos, product details and even the installation guide all leads us to believe we are ordering a cover with straps and concrete anchors. Nowhere does is lead us to say we are receiving a cover with water bags as a securing method.
The website is extremely misleading and falsely advertised. Would absolutely not recommend this company. We are still trying to return this product and get a refund. Waiting for a manager to call us back
Hi Gerald, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
I've used Covers & All to make custom covers for all our pool furniture and most recently for a woodbox cover to fit our caravan. It arrived today and fits perfectly!
Hey Steve! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I received an email delaying delivery date of 16 March but no updated delivery date. I emailed on 17 March with no response then the parcel arrived (I think today) & I am away interstate. Thankfully my neighbour saw it & picked it up for me.
Hi Marianne, We sincerely apologize for the lack of clear updates regarding your delivery and the delay in responding to your email. We will ensure better and more timely updates moving forward. We’re glad to know your parcel was safely received, and your feedback is valuable to us and will be considered to improve our service.
Cover was a great deal thinner than I thought it would be. Very flimsy and I was disappointed with it. I thought it would be close to 3mm. That was why I ordered it from you.
Hi Darryl, We sincerely apologize that the cover did not meet your expectations in terms of thickness. The item delivered matches the specifications mentioned on our website at the time of purchase, however we regret that it did not align with what you had in mind. We are continuously working on improving our product offerings and will take your feedback into consideration as we do so.
After ordering two previous 'standard' covers for my double side burner, this custom made one is just perfect. It fits securely and is a sturdy fabric, unlike the commercial ones which were much too large and loose.
Hey Cynthia! We are delighted to hear that you are pleased with our products. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
My covers are simple rectangular sheets. The material looks good and durable. A couple of the folds on the corners were a bit sloppy but other than that I'd still recommend them.
Hey Andy! We are delighted to hear that you are pleased with our product and service. We will surely consider your feedback regarding the packaging to further improve the customer experience. If you have any further questions or need any assistance in the future, please don’t hesitate to reach out. We're here to help and ensure your experience with us remains positive!
We recently purchased some outdoor furniture that didn't have any covers available with them. We had used Covers&All a few years ago for some custom fire feature covers around our pool and decided to use them again.
Definitely not disappointed. Same great quality product and customer service as before. Just the right amount of back and forth to ensure you have the exact measurements you need to get it right followed by excellent communications on your order processing right up until delivery. Added bonus is that the website is comprehensive and easy to navigate.
High quality materials that we know are going to last for many years. Highly recommended!
Hey Taylor! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I ordered the wrong item and within 5 minutes emailed saying to please change the size of it, it wasn't responded to until the day it was shipped and i have now received the wrong size
Hi Jarryd, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
I am always hesitant to order items sight unseen, but this was a great decision. Ordering was easy, and it came very quickly. Ordered 2/26/26, and received it on March 10,2026. The quality is great, and fits perfectly. The only regret I have is that I didn't find and order it sooner. I would definitely recommend this product and company.
Hey Sandra! We are delighted to hear that you are pleased with our products & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Not only was the product superb, but providing measurements and finalizing the design was seamless.
Hey Jim! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
This is our first order and after explaining to lady on the phone, she showed zero willingness to help and just read a script. We needed to order a total of 4 cushions but ordered one as an initial test fit. Not happy at all considering the cover is brand new and we only wanted an exchange. Taking business elsewhere. Ridiculous!
Hello Richard, we are sorry for the inconvenience caused to you. Upon checking the order details, we can see that the order was placed with the Cushion Rite material, which is suitable for both covered outdoor and home use. As per your communication, it seems that you were specifically looking for an indoor material.
We do have a different product called the Rectangle Indoor Cushion Cover. Please find the below link for the same:
https://tinyurl.com/29nau8dh
We do provide a resolution if there is any error on our end; however, in this instance, the product was shipped as ordered and as per the specifications mentioned on the website. We will surely consider your feedback to improve the customer experience.
This is the third time I've shopped here, and I will keep coming back.the fit and finish of my cover is 100 percent, The thickness of the fabric makes me feel like it will be able to stand up to the sun for a long time
Hey Mike! We’re delighted to hear that you’re happy with our product. Your satisfaction is our top priority. If you have any questions or need any assistance in the future, please don’t hesitate to reach out. We’re always here to help and ensure you continue to have a positive experience with us.
Amazing. After years of a tarp being held down with bricks, I finally got around to ordering an actual cover for an outdoor storage chest. It took all of five minutes to put on, and the drawstrings at the bottom secure it easily and efficiently. So simple. So effective. The quality of the workmanship is such that I think this cover will stay in good shape for a long time.
The whole process from start to finish (I also had to make a frantic phone call to customer service to adjust my order right after I'd placed it, and that was quick and easy too) was great.
My only complaint is why did I wait so long to do this?
Hey Peggy! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The customer service is the absolute worst. I am still waiting for over a week for resolution of defective slip covers.
Every avenue of contact is a waste of time. The chat is useless. The e-mail is useless, The phone conversations are useless. All they do is generate Ticket #'s. Tickets that never get resolved and are never responded to.
I wasted close to 3 hours trying to resolve my issue, avers nd it's still not resolved. I've given up and just written off the covers as a total loss.
My favorite part was speaking to a customer service agent in a crowded, loud, foriegn country
In a word, this company sucks
Hi Mark, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
I ordered from this firm by mistake, after making the order I phoned up 3 minutes after to cancel the reply was it has gone to manufacture, which was completely untrue I was told lots of untrue facts. The customer service is the poorest I have ever encountered. At the end of it they offered me not even a quarter of what I paid out,
DO NOT USE THIS FIRM
Hi Peter, We are sorry to hear that your experience did not meet your expectations. Upon reviewing the order details, we can see that at the time the order was modified and processed with the new dimensions as discussed. That said, we acknowledge your feedback regarding the overall experience and communication, and it will certainly be taken into consideration as we continue working to improve our service.
My experience was awesome! I selected the cover I wanted, provided the dimensions, but changed them 2x, prior to the cover being made. Covers&all made correcting the dimensions very easy and the cover is PERFECT! We are very pleased with how it came out, the quality, and ease of using. I would definitely recommend this company to do business with.
Hey Melanie! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Excellent service and attention to detail. I've ordered several custom cover products and have had a great experience each time. I use C&A for all my custom cover needs.
Hi Brian, thank you for your continued support! We’re glad to hear you’ve had a great experience with our custom covers and service each time. Your trust in Covers & All truly means a lot to us.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Ann, thank you for your feedback! We're glad to hear you found the overall product good. We’re sorry about the sizing difference, missing tie-down parts, and lack of instructions, your feedback has been shared with our team for improvement. We truly appreciate your support!