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Covers & All Australia Reviews Summary
Covers & All Australia has a rating of 4.8 stars from 6,339 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Covers & All Australia most frequently mention good quality, customer service and fast delivery. Covers & All Australia ranks 5th among Home Decor sites.
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The Covers & All cover selection and measuring process is very well laid out and easy to follow. Ordering was quite straightforward. Followup from the company regarding extra measurements ensured the final cover fitted perfectly. I wouldn't hesitate to recommend Covers & All to others and will certainly buy fro them in the future if we need a cover for anything else.
Email address supplied to cconfirm measurements was a No Reply email which obviously did not go through. Despite trying an email I eventually rang.
Hey June! We sincerely apologize for the inconvenience you faced in reaching us. Your feedback is crucial in helping us improve our services, and we've forwarded it to the relevant team to rectify the situation. We've noted your experience with the no-reply email address and will ensure better accessibility and responsiveness in the future. Thank you for bringing this matter to our attention, and please feel free to contact us directly if you require any further assistance.
Very impressed with the quality of fabric and workmanship, to the machinist who made this cover for me a great big thankyou.
Delivery was well within the time frame
Hey Susan! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
This company was difficult to communicate with due to 'noreply' email address, measurements in imperial and different people answering the phone every time I rang. However, once measurements were sorted out, the cover was made and delivered quite quickly.
Hello Roger, We sincerely appreciate your feedback and thank you for bringing any challenges to our attention. Ensuring top-notch custom covers is our priority, and we're equally committed to delivering exceptional customer support. If there have been any instances where we may have fallen short of your expectations, we apologize and view it as an opportunity to enhance our service. Your satisfaction is paramount, and we're delighted to hear that your order proceeded smoothly and that you're pleased with your purchase. If there's anything further, we can assist you with, please don't hesitate to reach out.
Easy site to navigate.
Recommend doing on computer rather than phone.
Hey Colin! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Thank you for your care and attention. You asked questions when the photos did not match our measurements. The finished covers look great. It saved us having to buy new outdoor furniture. The sofas look brand new again!
Hey Michael! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Hey Fiona! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The communications from this company are horrible. The actual product is brilliant. What a dichotomy
Hello, Drew. We apologize for any inconvenience you may have encountered regarding the communication aspect. Ensuring our customers have an exceptional ordering experience is our top priority, and we view this as a chance for improvement. Your feedback has been relayed to our team. We're pleased to hear you're satisfied with the product and are committed to providing excellent service moving forward. Thank you for bringing this matter to our attention.
No complaints sizes and products are what I ordered. Definitely will order again.
Hey Peter! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Yes, good easy to follow and good selection options.
Hey Josephine! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Good, easy to follow and good selection options.
I needed a custom cover for my Pilates Reformer after finding very few options online. This was affordable, a perfect fit, and the quality exceeded my expectations! Was also delivered earlier than promised. Can't fault my experience
Thank you, Kate, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
The items were not as good as I'd hoped but will serve the purpose I bought them for
Hey Min! Thank you for sharing your feedback with us. We're sorry to hear that the items didn't meet your expectations in terms of quality. However, we're glad to hear that they will still serve their intended purpose for you. To better understand the specific issues you encountered with the product, could you please provide us with more details or any specific concerns you have? Your feedback is invaluable to us as it helps us identify areas for improvement and ensures that we can take the necessary steps to rectify any shortcomings.
Superb interface and service from Custom Covers - they have invested in the web interface, which was awesome for pricing
Hey James! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
This is my second purchase and the product is fantastic as is the service and speedy delivery,
Thank you, Andrea, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
This is by far one of the best experiences ordering online I have had. The quality of the product is outstanding. The customer service is brilliant, from order to delivery is extremely fast. The price is very reasonable.
No overall issues with service. There was a delay due to notifications going into my spam but was quickly resolved when I contacted them for follow up.
Thank you,Sara, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product or service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Hey Liz! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Very easy to order online.Website and instructions easy to follow.Used the chat online and it was easy and questions answered quickly.Great value.Cushions appear to be great quality.A little bigger than I needed but aware that the Min.depth was 5cm when I needed 4cm.Happy to pad out the cushion for the price.
Hey Carole! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top-most priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Great service. Great products. Great price. This is our second family purchase.
Hey, E.S! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Great results. Quick and easy process. I will order a set of covers for my relative.
Good quality and pricing, fit great, love the custom options available
Thank you, Shenai, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Thank you team for working with the measurements to the very end. It was a lot of back and forth, but it was worth it.
Thank you, David, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Lynne! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!