Covers & All Australia

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Covers & All Australia

4.8

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Covers & All Australia Reviews Summary

Covers & All Australia has a rating of 4.8 stars from 6,339 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Covers & All Australia most frequently mention good quality, customer service and fast delivery. Covers & All Australia ranks 6th among Home Decor sites.

service
934
value
24
shipping
23
quality
5,879
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6,499 reviews

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Australia
1 review
0 helpful votes
Follow Jacqueline F.
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Exactly what I wanted
July 10, 2024

Thankyou I am very happy with the Mesh Curtain. It fits nicely on my patio.

Date of experience: June 30, 2024
Veeni M. — Covers & All Australia Rep
over a year old

Hey Jacqueline! We're thrilled to hear that you're happy with our product! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev08

Australia
1 review
0 helpful votes
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Excellent Customer Service.
July 10, 2024

A very good experience from ordering to delivery of my order.
The material was of high quality and the colour was as shown on the website.
The order was exactly as I ordered and the covers were well finished.

Date of experience: June 30, 2024
Veeni M. — Covers & All Australia Rep
over a year old

Hey Jennifer! We're thrilled to hear that you're happy with our product! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev08

Australia
1 review
0 helpful votes
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Good experience
July 9, 2024

Easy to order, and came within 3 weeks to australia. The mattress cover came as ordered and is of good quality and high standard. Fits perfectly.

Date of experience: June 29, 2024
Veeni M. — Covers & All Australia Rep
over a year old

Hey Lisa! We're thrilled to hear that you had a positive experience with us! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website:https://tinyurl.com/RRev08

Australia
1 review
0 helpful votes
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Bench seat cover
July 9, 2024

Cover was made larger than measured requirements. Customer service was not overly helpful about amending the issue

Date of experience: June 28, 2024
Veeni M. — Covers & All Australia Rep
over a year old

We are sorry to learn about the inconvenience, Debbie! Not to worry—we're here to help. Our team has reached out to you via email regarding the need to verify the error. Please respond at your earliest convenience so we can assist you in achieving the best possible outcome.

Australia
1 review
0 helpful votes
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Pallet cover
July 9, 2024

Efficient process. Keen now to see product!. Excellent follow up with speedy shipping

Date of experience: June 28, 2024
Veeni M. — Covers & All Australia Rep
over a year old

Thank you for your kind words about our website, Philip! We're glad you found it user-friendly. To show our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase.Please visit our website:https://tinyurl.com/RRev08

Australia
1 review
0 helpful votes
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Good quality product and the service was great, they follow through and delivered quickly, I am away and haven't yet put the cover on the cabana but everything was great

Date of experience: June 28, 2024
Veeni M. — Covers & All Australia Rep
over a year old

Thank you for your kind words about our website, Andrew! We're glad you found it user-friendly. To show our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase. Please visit our website:https://tinyurl.com/RRev08

Australia
1 review
0 helpful votes
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Covers & All
July 8, 2024

Great quality products that actually exceeded my expectations. Not the cheapest covers available but prices are very reasonable for the quality you get.

Date of experience: June 28, 2024
Veeni M. — Covers & All Australia Rep
over a year old

Hey Charlie! We're thrilled to hear that you're happy with our range of products! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website:https://tinyurl.com/RRev08

Australia
1 review
0 helpful votes
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Creased, but still good.
July 7, 2024

Product arrived quickly, but it had lots of creases on it because it was folded very tightly. We hope the creases will fall out over time. Otherwise a very good experience with this company.

Date of experience: June 27, 2024
Veeni M. — Covers & All Australia Rep
over a year old

Hey Andrew! We're thrilled to hear that you're happy with our product and turnaround time! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website:https://tinyurl.com/RRev08

However, we regret to hear about your disappointment regarding the creases. Please understand that due to the nature of our products, creasing is unavoidable. Each order is custom-made, so there are no standardized folds. Rest assured, we value your feedback and will use it to enhance the overall customer experience.

Australia
1 review
0 helpful votes
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Satisfied!
July 7, 2024

I was a bit hesitant after I read some negative reviews, but overall I am extremely happy with my order. Was easy to place, arrived very fast, and measurement were exactly as I entered. I think if you measure properly you will receive what you need! Would recommend!

Date of experience: June 27, 2024
Veeni M. — Covers & All Australia Rep
over a year old

Hey Ashley! We're thrilled to hear that you're happy with our product, ordering process and turnaround time! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website:https://tinyurl.com/RRev08

Australia
1 review
0 helpful votes
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Great!
July 7, 2024

I've ordered two covers from these guys and they've both been great. The process is really good and the website makes it easy to create a custom cover. Once ordered the communication I got to verify my measurements made things very reassuring. My latest cover was for my outdoor table, and it was a snug but nice fit. I ordered the top material and it does an excellent job protecting it from elements.
I totally recommend. Better than any cover I've purchased in store.

Date of experience: June 27, 2024
Veeni M. — Covers & All Australia Rep
over a year old

Hey Nick! We're thrilled to hear that you're happy with our product! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website at: https://tinyurl.com/RRev08

Australia
1 review
0 helpful votes
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Great customer service very helpful making sure my product is measured properly and accurate through phone calls to receiving email.

Date of experience: June 27, 2024
Veeni M. — Covers & All Australia Rep
over a year old

Hey Anne! We're thrilled to hear that you're happy with our product! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website at: https://tinyurl.com/RRev08

Australia
1 review
0 helpful votes
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Great quality and quick delivery. Great cover. Very happy with it

Date of experience: June 26, 2024
Veeni M. — Covers & All Australia Rep
over a year old

Thank you, Colin, we're thrilled to hear that you are happy with our product and service. As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website:https://tinyurl.com/RRev08

Australia
1 review
0 helpful votes
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All too hard
July 7, 2024

I purchased the cover initially online fine then I waited and waited. Apparently I hadn't given proper dimensions. I tried to do this at least 3 times, had to ring and thought all good. Waited and waited, rang again. They said payment for extra size hadn't gone through, it had. I ordered the cover in November 23, got it in June 24 and it doesn't fit, but honestly it's all to hard..

Date of experience: June 26, 2024
Veeni M. — Covers & All Australia Rep
over a year old

Dear Robyn,

We sincerely apologize for the extended processing time of your order and the inconvenience caused by multiple calls to finalize it. As our custom covers require precise confirmation of all dimensions to ensure a perfect fit, we send out measurements and a mockup for your approval. We regret any delay this process has caused and that your cover does not fit as expected.

We have reached out to you via email to gather more information about the fitting issue so that we can promptly address it to your satisfaction.

Thank you for your understanding and patience.

Australia
1 review
0 helpful votes
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Great ordering experience, no complaints. Very helpful communication and product is as it should be and manufactured quickly.

Date of experience: June 25, 2024
Veeni M. — Covers & All Australia Rep
over a year old

Hey Renee! We're thrilled to hear that you're happy with our product and service! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website:https://tinyurl.com/RRev08

Australia
1 review
0 helpful votes
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Custom Cover fits and works well
July 6, 2024
Updated review

Easy website and checkout experience. Had a custom cover made for a drill press. Fits and works well.

Date of experience: June 25, 2024
Veeni M. — Covers & All Australia Rep
over a year old

Hey Thomas! We're thrilled to hear that you're happy with our product and ordering process! May I request that you reconsider your rating to be positive based on the experience you had with us? It will encourage us to keep offering the right options, products, and services.


Easy website and checkout experience
June 13, 2024
Previous review

Easy website and checkout experience

Date of experience: June 2, 2024
Australia
1 review
0 helpful votes
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Very satisfied
July 6, 2024

Have already sent an email to Covers&all thanking them for their good service and producing a very good product for our table

Date of experience: June 25, 2024
Veeni M. — Covers & All Australia Rep
over a year old

Hey Frederick! We're thrilled to hear that you're happy with our product! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website at: https://tinyurl.com/RRev08

Australia
1 review
0 helpful votes
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Great service.
July 5, 2024

Was quick delivery and was updated throughout the whole process. Confirmation, packaging, dispatch and delivery. All and all was a quick and easy process.

Date of experience: June 25, 2024
Veeni M. — Covers & All Australia Rep
over a year old

Hey Angela! We're thrilled to hear that you're happy with our product! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website at: https://tinyurl.com/RRev08

Australia
1 review
0 helpful votes
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The product is strong and well made. Just be aware that the lounge cover is like a large box shape and it isn't specifically moulded to hug arms of the couch.

Date of experience: June 25, 2024
Veeni M. — Covers & All Australia Rep
over a year old

Hello Loretta, Thank you for your feedback. We're pleased to hear that you're satisfied with the product quality. As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website:https://tinyurl.com/RRev08

As a custom business, we offer customers the option to upload a reference image of the product and specify custom requirements in the "Any special request for us?" section during the ordering process. Unfortunately, we did not receive such instructions with your order and proceeded based on the dimensions and details provided. If you have any further concerns or questions, please don't hesitate to reach out to us.

Australia
1 review
0 helpful votes
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Overall was expecting a better fit but experience was okay.

Date of experience: June 24, 2024
Veeni M. — Covers & All Australia Rep
over a year old

Hey Kristie! We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.

Australia
2 reviews
0 helpful votes
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Great experience - good communication from Covers & All (Aus) - nil issues with delivery - thank you

Date of experience: June 24, 2024
Veeni M. — Covers & All Australia Rep
over a year old

Hey Sue! We're thrilled to hear that you're happy with our product! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website at: https://tinyurl.com/RRev08