Covers & All Australia

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Covers & All Australia

Covers & All Australia

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Covers & All Australia?
grey stargrey stargrey stargrey stargrey star

Covers & All Australia Reviews Summary

Covers & All Australia has a rating of 4.3 stars from 6,339 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Covers & All Australia most frequently mention good quality, customer service and fast delivery. Covers & All Australia ranks 6th among Home Decor sites.

service
933
value
24
shipping
23
quality
5,878
This company responds to reviews on average within 0 days

Instant Feedback

6,499 reviews

We monitor reviews for authenticity

Australia
1 review
0 helpful votes
Follow cathy N.
Unfollow cathy N.
Share Review
Report Review

Excellent
October 22, 2024

Easy to order, quick delivery and great quality.
Exceeded our expectations.

Date of experience: October 9, 2024
Veeni M. — Covers & All Australia Rep
over a year old

Hey Cathy! We are delighted to hear that you are pleased with our product, service and easy ordering process. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Australia
1 review
0 helpful votes
Follow San O.
Unfollow San O.
Share Review
Report Review

..
October 22, 2024

...

Date of experience: October 9, 2024
Veeni M. — Covers & All Australia Rep
over a year old

Hey San! Thank you for the 5-star rating! We’re thrilled you had a positive experience with us. Your feedback is incredibly encouraging, and we’re excited to continue providing you with the best experiences. If you need anything else, don’t hesitate to reach out.

Australia
1 review
0 helpful votes
Follow Lyndon L.
Unfollow Lyndon L.
Share Review
Report Review

Pretty good. I got what I ordered with no fuss. Good effort all around

Date of experience: October 9, 2024
Veeni M. — Covers & All Australia Rep
over a year old

Hey Lyndon! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Australia
1 review
0 helpful votes
Follow Bruce L.
Unfollow Bruce L.
Share Review
Report Review

Be generous with your measurements
October 22, 2024

Easy to order and delivered in quick time but I don't appreciate being asked to write more than I already have. I think that its a mistake to require any feedback or reviews to be of a particular length.

Date of experience: October 8, 2024
Veeni M. — Covers & All Australia Rep
over a year old

Hey Bruce! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Australia
1 review
0 helpful votes
Follow Kellie K.
Unfollow Kellie K.
Share Review
Report Review

The whole experience was stress free and the products are great quality and look fantastic

Date of experience: October 8, 2024
Australia
1 review
0 helpful votes
Follow Meg L.
Unfollow Meg L.
Share Review
Report Review

Stressful checking process
October 18, 2024

The process of reviewing repeatedly the approved covers delayed the order by 2 weeks however it was delivered just in time for an event.

Date of experience: October 8, 2024
Veeni M. — Covers & All Australia Rep
over a year old

Hi Meg! Thank you for sharing your feedback. We are sorry that the repeated review process for the covers was stressful and contributed to a delay. We’re glad, however, to hear that your order arrived in time for your event. We continually work to streamline our processes, and your input helps us improve. If there’s anything more we can assist with, please don’t hesitate to reach out!

Australia
1 review
0 helpful votes
Follow Rosa S.
Unfollow Rosa S.
Share Review
Report Review

Sky blue cushion cover
October 18, 2024
Updated review

No issues good quality product at a good price will use again

Date of experience: October 8, 2024
Veeni M. — Covers & All Australia Rep
over a year old

Hey Rosa! We are delighted to hear that you are pleased with our product quality and pricing. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


The product i ordered arrived on time and quality is...
October 11, 2024
Previous review

The product i ordered arrived on time and quality is good

Date of experience: September 30, 2024
Australia
1 review
0 helpful votes
Follow Luke T.
Unfollow Luke T.
Share Review
Report Review

Too Easy!
October 18, 2024

Great service, easy process & item as ordered…looks great and I will be ordering more items from Covers & All.

Date of experience: October 8, 2024
Veeni M. — Covers & All Australia Rep
over a year old

Hey Luke! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive! Looking forward to serve you again.

Australia
1 review
0 helpful votes
Follow Andrea S.
Unfollow Andrea S.
Share Review
Report Review

Customer service
October 18, 2024

Contact made via email to confirm order and I phoned with good response

Date of experience: October 7, 2024
Veeni M. — Covers & All Australia Rep
over a year old

Thank you Andrea, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Australia
1 review
0 helpful votes
Follow Travis A.
Unfollow Travis A.
Share Review
Report Review

Poor quality
October 18, 2024
Updated review

Terrible stitching, item came with 5 different ripped stitches

Date of experience: October 7, 2024
Veeni M. — Covers & All Australia Rep
over a year old

Hi Travis! We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.


Easy customizatoin
September 10, 2024
Previous review

Easy customizatoin

Date of experience: August 30, 2024
Australia
1 review
0 helpful votes
Follow Scott K.
Unfollow Scott K.
Share Review
Report Review

Great cover
October 18, 2024

Looks awesome out of the box, and fit is first class. All round a great buying experience thank you :)

Date of experience: October 7, 2024
Veeni M. — Covers & All Australia Rep
over a year old

Hey Scott! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Australia
1 review
0 helpful votes
Follow Jane C.
Unfollow Jane C.
Share Review
Report Review

Great website. Had to make a call to to the call centre about a quick question and they were very helpful.

Date of experience: October 7, 2024
Veeni M. — Covers & All Australia Rep
over a year old

Hey Jane! We are delighted to hear that you are pleased with our website and customer service experience. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Australia
1 review
0 helpful votes
Follow Ashleigh W.
Unfollow Ashleigh W.
Share Review
Report Review

Excellent quality
October 18, 2024

The table covers have been great. The quality of the material has been perfect in an early childhood setting

Date of experience: October 7, 2024
Veeni M. — Covers & All Australia Rep
over a year old

Hey Ashleigh! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Australia
1 review
0 helpful votes
Follow Janene O.
Unfollow Janene O.
Share Review
Report Review

Fantastic job, very happy
October 18, 2024

Fantastic job, very happy With our two covers, will definitely be getting you guys next time

Date of experience: October 7, 2024
Veeni M. — Covers & All Australia Rep
over a year old

Hey Janene! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive! Looking forward to serve you again.

Australia
1 review
0 helpful votes
Follow Joanne Q.
Unfollow Joanne Q.
Share Review
Report Review

High quality, very impressed
October 18, 2024

I am very impressed by this product. It was very difficult to find a lounger cover, and so the fact that it could be custom made was excellent. The customer service and communication throughout the whole process was very impressive and overall, I am very pleased with the quality of the cover. Strongly recommend.

Date of experience: October 7, 2024
Veeni M. — Covers & All Australia Rep
over a year old

Hey Joanne! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Sweden
1 review
0 helpful votes
Follow Paul M.
Unfollow Paul M.
Share Review
Report Review

Size incorrect
October 18, 2024

Great quality and quick turnaround but size not as ordered, despite correct measurement when order placed

Date of experience: October 7, 2024
Veeni M. — Covers & All Australia Rep
over a year old

Hey Paul! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Australia
1 review
0 helpful votes
Follow Tracey F.
Unfollow Tracey F.
Share Review
Report Review

Customer service was great. Product is great but the parcel looked like it had been everywhere. Took a long time to come after 8 was notified it had been despatched.

Date of experience: October 7, 2024
Veeni M. — Covers & All Australia Rep
over a year old

Hey Tracey! Thank you for your review! We’re glad to hear that you’re pleased with both the product and our customer service. We apologize for the delay in delivery and for the condition of the parcel upon arrival. Your feedback is valuable, and we will use it to improve our shipping processes. If you have any further questions or concerns, please don’t hesitate to reach out. Thank you for your understanding

Australia
1 review
0 helpful votes
Follow Carl K.
Unfollow Carl K.
Share Review
Report Review

Wonderful
October 17, 2024

Easy website to navigate thank you perfect sizes and good follow up from photos before making

Date of experience: October 7, 2024
Veeni M. — Covers & All Australia Rep
over a year old

Hey Carl! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Australia
1 review
0 helpful votes
Follow Janette T.
Unfollow Janette T.
Share Review
Report Review

Perfect fit!
October 17, 2024

I am impressed with the service and quality of the cushion covers, and very reasonably priced. Considering they're made in India and shipped to Australia, the delivery was very quick

Date of experience: October 6, 2024
Veeni M. — Covers & All Australia Rep
over a year old

Hey Janette! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
Follow Kullikki A.
Unfollow Kullikki A.
Share Review
Report Review

A little bit difficult getting it all done and I hope I've done it right but otherwise all is good

Date of experience: October 6, 2024
Veeni M. — Covers & All Australia Rep
over a year old

Hey Kullikki! Thank you for sharing your experience. We understand that navigating the order process can sometimes be challenging, and we appreciate your efforts to get everything done correctly. If you have any concerns or need assistance to ensure that everything is in order, please don’t hesitate to reach out. We’re here to help and want to ensure you have a seamless experience. Thank you for choosing us, and we look forward to serving you!