On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Covers & All Australia Reviews Summary
Covers & All Australia has a rating of 4.3 stars from 6,339 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Covers & All Australia most frequently mention good quality, customer service and fast delivery. Covers & All Australia ranks 6th among Home Decor sites.
Instant Feedback
We monitor reviews for authenticity
I needed a right angled small triangle shade sail for outside kitchen window. This was difficult to source locally in the right size. It arrived very quickly. The only suggestion is to check which is up and down as the stitching is on one side and a label. I was not aware of this feature so had to install the sail with the stitching on the top. It does not affect functionality though. And only noticeable if you really look closely.
I bought a wicker outdoor storage box/seat that did not come with a cover so I ordered a custom made all weather cover from Covers & All. The website and customised ordering system is very easy to use, I received regular production updates and my cover arrived by free standard delivery well ahead of the due date.
Hey Brian! Thank you for sharing your experience! We're delighted to hear that you found our website and custom ordering system easy to use. It's great to know that you received regular updates and that your cover arrived ahead of schedule with free standard delivery. We truly appreciate your support and look forward to serving you again. If you ever need any assistance, please don't hesitate to reach out!
Hey Brian! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
This is my second purchase of an outdoor lounge cover. The toughest they supply.
They fit well and feel like they will last.
Fast delivery as well
Hey James! We are delighted to hear that you are pleased with our product and delivery. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
This is my second order & again the service, product & delivery time were excellent. Not to mention how affordable their covers are. Placing the order is super easy, they manufactured exactly as I ordered. From order to delivery was less than 2 weeks! What a great service
Hey Callie! Thank you for your feedback! We're thrilled to hear that you had another great experience with our service, product quality, and delivery time. It's fantastic to know that you found the ordering process easy and the covers affordable. We truly appreciate your support and look forward to serving you again! If you have any questions or need assistance, please don't hesitate to reach out to us
Satisfied with the experience and the product is good quality.
Hey Lyndon! We appreciate you sharing your experience with us. While we're glad to hear you were satisfied with the overall process, we're sorry that the product didn’t fully meet your needs. If there’s anything we can do to assist you in finding a better fit, please don’t hesitate to reach out. We value your support and hope to serve you again in the future!
Covers & All creates the Perfect customised fit for even the most complex shapes! Their team takes every measurement to ensure the best fit possible. I couldn't recommend them more highly and will definitely be using Covers & All again in the future.
Hey Kerrie! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
We love covers and all for all our protective and decorative products, we don't go anywhere else and on this occasion we purchased multiple products and will be back.
Hey Deb! We are delighted to hear that you are pleased with our website and products. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The staff were very attentive. I was kept informed of the delivery process throughout.
Thank you, Terry, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Thank you, Paul, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
I haven't received the product yet. Hope it is high quality.
Received quickly and quality of product is top notch 👍
Hey Kelly! Thank you for your order! We understand the anticipation of receiving your product and appreciate your patience. We’re confident that you’ll be pleased with the quality once it arrives. If you need any updates on your shipment, please don’t hesitate to reach out. We look forward to your feedback once you receive it!
Covers were well made and fit perfectly. The material is a little more thin-plastic in feel than expected, but does the job for an outside cover.
Hey Matt! We appreciate you taking the time to share your thoughts! We're glad to hear that your covers fit perfectly and meet your needs. Our materials are designed for durability and weather resistance, but we understand that expectations can vary. If you ever need recommendations for heavier materials, we'd be happy to assist!
Great, very responsive. Highly price competitive compared to other quotes
Hey Hywel! We’re glad to hear that you’re happy with your product and found our pricing competitive! Providing quality and value is our top priority, and we truly appreciate your kind words. We look forward to serving you again in the future!
Everything is as ordered. Perfect communication. Great product. Couldn't be happier. Great price as well.
Hey Colin! We’re thrilled to hear that your product was a perfect fit for your needs! It’s fantastic to know that everything met your expectations, from the quality to the communication and pricing. Your satisfaction means a lot to us, and we truly appreciate your support. We look forward to serving you again!
Cover arrived on time. Measurements were perfect. Happy with quality. I was expecting more insulation but thickness of cover would assist with this. Highly recommended.
Hey Graeme! We truly appreciate your kind words! We're delighted to hear that your cover arrived on time, fit perfectly, and met your quality expectations. Your feedback on insulation is valuable, and we’re glad the thickness of the cover is assisting with it. Thank you for recommending us! We look forward to serving you again in the future.
The order came as requested. Quick turnaround. Goods were nicely packaged.
Covers were well made with good quality zips.
Hey David! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I'm so happy with the product and the service. Would definitely recommend
Hey Naomi! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Easy to order and arrived as expected. The quality is good and the covers should withstand the elements when travelling.
Hey George! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I accepted the default measurements (that seemed about right) on the website after a quick, and in retrospect careless, measurement I used them as our umbrella is a fairly standard size. The one received does not fit. I suggest that no measurements are on the website when people open the page, and the need to do your own measurements is emphasised (though I know not everyone is as silly as me).
Hello Barbara, we’re sorry to hear that the order was placed with incorrect dimensions. As a custom business, we allow customers to enter their preferred dimensions when placing an order to ensure it meets their specific requirements. Additionally, we offer a "How to Measure?" guide to help customers select the right size. The product was delivered as per the order details received. However, we truly appreciate your feedback and will consider it to enhance the customer experience.
Very attentive to detail - I was contacted many times for a custom cover, to be sure the dimensions were correct. The covers I ordered were excellent in design and quality.
Hey Gareth! Thank you for your wonderful feedback! We're glad our team’s attention to detail ensured the perfect fit for your custom cover. It's great to hear you're happy with the design and quality. We appreciate your support and look forward to serving you again. If you have any questions or need assistance, please don't hesitate to reach out to us.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Matt, Thank you for sharing your feedback! We’re glad to hear that the shade sail arrived quickly and that it meets your needs overall. We also appreciate your suggestion regarding the orientation of the stitching and label, and we’ll definitely take it into consideration for future improvements.
If you have any further questions or need assistance with installation, please don’t hesitate to raise a support ticket with us. Our team will be happy to help and ensure everything is to your satisfaction.