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CoutureCandy has a rating of 3.3 stars from 2,087 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CoutureCandy most frequently mention customer service, great experience and beautiful dress. CoutureCandy ranks 4th among Prom Dresses sites.
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I saw this in an ad, found the web site, placed my order. I did get a confirmation of shipping as quickly as I expected so I contacted customer service via email. The message was replied to promptly and I was informed this bracelet was a custom order so I was able to adjust the bracelet length and I am very pleased with the product.
I absolutely love this company! High quality genuine designs, free shipping, and amazing customer service! Ive purchased 3 gowns this year already and my mother has purchased one! This is the only website I will purchase from for formal attire! Love love love!
It is very rare nowadays to find an online store that have both high quality product and good customer service and I would say that this store for sure have it! Very respectful with high standard service. I will for sure recommend this site to my family and colleagues. Keep it up!
The representative who helped me was great! I'd definitely recommend your site to my friends. Thank you for making my experience great!
The agent I talked to was really accommodating and she helped me a lot! Answered all my questions thoroughly. I will definitely buy again soon and share this online store to my friends! I'm a certified happy customer!
Im always iffy about online shopping especially for clothes because most of them dont look like whats pictured. But when my dress from Coutoure Candy came MY! WAS I SURPRISED! I have never been more satisfied with an online purchase. Will definitely order again.
Beautiful dresses from CoutureCandy and excellent customer service and great products! Love love it! Will order more and always check on it!
The dress i bought for my wife was soo lovely. The rep i spoke to was soo helpful, dress arrived in a week and fits perfectly. Great products! Great prices! Will definitely do business again.
I love couture candy! Its very classy, elegant and convenient because its got everything i needed for any occasion and season.
I am updating my initially negative review because they have agreed to refund 75% of my initial $336.78 USD item order (one dress). Please be cautious of the return policy, if there is a chance you will not like the dress, I would keep looking or ordering knowing there is a possibility you will be charged for a restocking and shipping fees. I am happy they are resolving this issue and working with me now.
Dresses are gorgeous! Service was great... order and delivered in less than two weeks. I would definitely order again.
Loved the selection and the search filters. A lot of variety. Great customer service. Called us after a week and just checked on us. They asked if we needed anything. I did mention that I wish the dress had come with a formal dress bag. Maybe I missed that option in the order process. Will be getting one this week. Just a wonderful company that we will be coming back to very soon since I have another daughter coming through!
Had a great time browsing through all the great dresses. Purchased without a hassle and was so satisfied when it came to the mail. Fits perfectly just what I imagined it would look like. True to its size and was made in high quality material. Definitely would buy some more especially if I need a great dress for special occasion.
Bought this dress for engagement / family photos, i received a lot of compliments, the dress fits like a charm i feel really beautifull. Im happy with customer service as well and would definetley order again from them.
Purchased this dress for my daughter to wear for homecoming. The dress was well made and arrived quickly. Absolutely beautiful.
Excellent customer service
Michele was amazing
Thanks for your help
She helped me purchase 3 dresses and tracked one size for me till she found it
Love the dress and customer's care. The dress is very high quality wuth a reasonable price. I couldn't complain anything at all. I'll definitely purchase here again.
My item came nicely packed and in excellent condition! The price as better than any place I shopped for my dress
Customer service was great. The size I ordered was not available so I called and spoke to a representative. She said she would contact me when and if they became available again. A few days later I received a call that they were in and customer service assisted me over the phone with my order.
These leggings are great for tennis because they have ball pockets on the sides. Hard to find! Love the patterns as well.
Was a good experience I love my merchandise was fast I love my 2 new shorts I love it they have really good clothes
Answer: They will only offer you store credit minus multitude of the penalties regardless of the reason for the return, oh and you will have to pay back the "free" shipping. DO NOT BUY from this company!
Answer: Hello Keelia, may I know your phone number please?
Answer: Absolutely they are authentic, my gown came directly from Daymor the designer.
Answer: Hi Irina! Thank you so much for showing your interest to CoutureCandy! To better assist you with your inquiry, kindly reach our Sales Team at 855-700-4239.
Answer: I feel your pain. I've had the same experience. JUST HORRIBLE COMPANY!
Answer: Hi Keelia, have you contacted one of our representatives? Thanks
Answer: Hi Sabrina, Thank you for your interest in our products. Please be advised that if you placed an order for dresses that is available today, we have a Processing time of 48-72 hours and a delivery time is 2-4 business days which is for standard delivery, for local orders. You may also check our shipping time frame here https://www.couturecandy.com/pages/returns-and-exchanges. We hope this helps. Thank you.
Answer: Hi Sonia, Thank you for your interest in our products. Please be advised that if the dress is available today we have a processing time of 48-72 hours and a delivery time is 2-4 business days which is for standard delivery for local orders. You may also check the complete shipping time frames here https://www.couturecandy.com/pages/returns-and-exchanges. We hope this helps. Thank you.
Answer: Hi. If you are not completely satisfied with your purchase you may send your item(s) for return within 5 days of receipt. We provide full Store Credit as long as the product is received in new condition. Any original freight/handling cost is deducted from your store credit if shipping was complimentary at checkout. All products on Sale are Final Sale and Not Returnable. You can review the full details here: https://www.couturecandy.com/pages/returns-and-exchanges
Make your special occasions even more memorable with our designer dress collections for different events. Events like prom and homecoming only happen once in a lifetime. Buy your dream prom dress online from our irresistible collection and make some heads turn at the party. CoutureCandy also has a collection of petite prom dresses and plus size dresses to encourage every woman to look and feel her best this Prom season. You can also shop for homecoming dresses at highly discounted rates from our special sale online.
Not just that; we have the perfect dresses for all other events - formal, semi-formal, or casual. Whether it is nights-out with friends, pageants, military balls, charity galas, weddings, or family gatherings, our trendy long dresses, ball gowns, short dresses, cocktail dresses, and other fashionable party dresses will spoil you for choices with their creative designs, stunning colors and unique styles. We also have a stunning wedding collection for both wedding guests as ...

