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CoutureCandy has a rating of 3.3 stars from 2,086 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CoutureCandy most frequently mention customer service, great experience and beautiful dress. CoutureCandy ranks 4th among Prom Dresses sites.
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Great site, easy to navigate.! Was delighted to receive the dress in the stated timeframe. The dress came in a sturdy box, neatly folded. The gown is lovely - very high quality. The sizing was perfect with just a few simple alternations needed.
Ordering was quick, delivery was quick and product was perfect!
This was my first purchase from CoutureCandy. I love it! Experience was all positive. Great communication/ fast shipping/ loved my item.
Great selections of multiple designers. Varied prices as well
Always have an amazing experience with couture candy. I've ordered from here multiple times and have always had great customer services and beautiful dresses.
My representative was friendly, informative, and very helpful!
Your representative was friendly, informative, and very helpful!
Thanks to the variety CoutureCandy showcases, I was able to pick and choose a dress that I identified the most with.
I am so pleased with my purchase and especially the price. The dress arrived with standard delivery in less than a week.
Disappointed because no free shipping for my order
Love the color and the beadwork. Shipment was quick
Love your service! Dresses is perfect, thank you!
I think I will order dresses from you in the future!
How ever rhinestones started falling off the dress as soon as my daughter tried it on.
The customer service was great. The dress arrived extremely fast(less than a week), and the dress its self was amazing quality, the sizing was spot on and all in all the dress far exceeded my expectations. The color was stunning and honestly better than the picture. Very thick material
Guess I got lucky because my dresses came out nice at such a low cost
I placed an order on May 16,2021 for a total of $405 but I still haven't received my dress.
I contacted them 7 times via emails and phone calls already but my issues still remain. Today is June 3,2021 and the wedding is on June 11,2021.
I am so disappointed in their business practices right now as I am not sure what to do.
Worst experience of my entire life.
Fast and easy! I loved the color and the fabric and very fast delivery
The overall experience was pleasant, fast and efficient. There is a wide selection of dresses to choose from.
Shipping was on time but size doesn't fit. Will need return policy. Or how to return for exchange.
Answer: They will only offer you store credit minus multitude of the penalties regardless of the reason for the return, oh and you will have to pay back the "free" shipping. DO NOT BUY from this company!
Answer: Hello Keelia, may I know your phone number please?
Answer: Absolutely they are authentic, my gown came directly from Daymor the designer.
Answer: Hi Irina! Thank you so much for showing your interest to CoutureCandy! To better assist you with your inquiry, kindly reach our Sales Team at 855-700-4239.
Answer: I feel your pain. I've had the same experience. JUST HORRIBLE COMPANY!
Answer: Hi Keelia, have you contacted one of our representatives? Thanks
Answer: Hi Sabrina, Thank you for your interest in our products. Please be advised that if you placed an order for dresses that is available today, we have a Processing time of 48-72 hours and a delivery time is 2-4 business days which is for standard delivery, for local orders. You may also check our shipping time frame here https://www.couturecandy.com/pages/returns-and-exchanges. We hope this helps. Thank you.
Answer: Hi Sonia, Thank you for your interest in our products. Please be advised that if the dress is available today we have a processing time of 48-72 hours and a delivery time is 2-4 business days which is for standard delivery for local orders. You may also check the complete shipping time frames here https://www.couturecandy.com/pages/returns-and-exchanges. We hope this helps. Thank you.
Answer: Hi. If you are not completely satisfied with your purchase you may send your item(s) for return within 5 days of receipt. We provide full Store Credit as long as the product is received in new condition. Any original freight/handling cost is deducted from your store credit if shipping was complimentary at checkout. All products on Sale are Final Sale and Not Returnable. You can review the full details here: https://www.couturecandy.com/pages/returns-and-exchanges
Make your special occasions even more memorable with our designer dress collections for different events. Events like prom and homecoming only happen once in a lifetime. Buy your dream prom dress online from our irresistible collection and make some heads turn at the party. CoutureCandy also has a collection of petite prom dresses and plus size dresses to encourage every woman to look and feel her best this Prom season. You can also shop for homecoming dresses at highly discounted rates from our special sale online.
Not just that; we have the perfect dresses for all other events - formal, semi-formal, or casual. Whether it is nights-out with friends, pageants, military balls, charity galas, weddings, or family gatherings, our trendy long dresses, ball gowns, short dresses, cocktail dresses, and other fashionable party dresses will spoil you for choices with their creative designs, stunning colors and unique styles. We also have a stunning wedding collection for both wedding guests as ...

